5/5
Olivia has provided exemplary support throughout my flat search in Hammersmith. Her consistent communication, attention to detail, and proactive approach have been invaluable, resulting in a seamless experience - thank you Olivia!

Trusted Agent profile · Hammersmith and Fulham
★★★★★
167 reviews across 1 platform
701 Fulham Road, London, SW6 5UL, Hammersmith and Fulham, SW6 5UL
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Hammersmith and Fulham, at 701 Fulham Road, is rated 5.0 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 5.0.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
Olivia has provided exemplary support throughout my flat search in Hammersmith. Her consistent communication, attention to detail, and proactive approach have been invaluable, resulting in a seamless experience - thank you Olivia!
5/5
The staff are very friendly and professional.
Thank you, Delores, for your wonderful review! We're thrilled to hear that you found our staff to be very friendly and professional. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
Bas was extremely helpful in what was a stressful house hunt - she kept our requirements in mind and shared our now new home with us as soon as it went on the market. Super efficient and friendly!
Hi Ashleigh, thank you so much for your feedback. We will certainly pass your comments on to Bas. Best wishes, Strutt & Parker
5/5
Dealing with Cordelia was a real pleasure. I was new to the market and took my time. Cordelia was always around and expert when I needed her. She was also patient! I ended up in one of the earlier properties I saw after about three weeks of looking!PositiveResponsiveness, Professionalism
Hi Brian, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Cordelia. We wish you all the best with your new home. Kind regards, Strutt & Parker
5/5
Very impressed with S&P, in particular Bas Hakim who was super attentive and very helpful! Despite some issues with referencing, she was great at thinking “outside the box” in order to get us over the line.
Hi Oliver, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Basima. Kind regards, Strutt & Parker
5/5
S&P have managed and let my flat in Fulham for many years. Lockdown prevented any regular inspection of the property and when it was possible to inspect, after two years, I found the flat dirty, the garden overgrown and generally uncared for by the tenants. As it was time to re-new the lease, the lettings department, lead by Meena Patel, advised that I could served notice on the tenants and re-marketed. This is what I did and soon the office was overwhelmed by applicants. I followed Meena's guidance and quickly found the perfect tenant. I am trilled by the way Meena and her team have turned a bad situation into a positive one. Thank you Meena and Bravo the Fulham Office!
5/5
Barclay was very responsive with information on the market in general and the work they were doing to market our house. Alice did a fabulous job negotiating the best possible price for us, keeping us informed on this delicate process and making sure everything went wellPositiveResponsiveness, Quality, Professionalism
Hi Craig, thank you so much for your positive feedback. We are very proud of our Fulham team and will make sure we pass your comments on to them. Best wishes, Strutt & Parker
5/5
Olivia at Strutt and Parker was fabulous. Super knowledgeable of the area and very helpful showing us lots of places that fit what we were looking for! Couldn’t recommend her more!!
Thank you, Cara, for your wonderful feedback! We're thrilled to hear that Olivia provided you with such fabulous service and was able to show you a variety of places that fit your needs. Your trust in our service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
5/5
I've had a great experience from A to Z with Strutt & Parker Fulham Estate Agents. Basima Hakim has been fantastic. Bas truly exceeded what I was previously expecting from a senior negotiator. Her skills and her professionalism are top class - by far the most valuable negotiator you could deal with for your next real estate project.
5/5
I’m having a wonderful experience. The agent assisting me, Lauren, is highly professional, easy to communicate with, and absolutely delightful. She’s definitely the perfect person to help me find my dream home. 💫 …
Thank you for your wonderful feedback! We're thrilled to hear that Lauren has provided you with such professional and delightful support in your journey to find your dream home. Your experience reflects our commitment to customer-centric service and we appreciate you sharing it with us. Kind regards, Strutt & Parker
5/5
After living in the UK for 20 years and dealing with a fair amount of estate agents, Strutt & Parker, Fulham Office was by far the best. Dealing with the agent Meena Patel was a pleasure. She was honest, straight forward and struck the right balance representing the landlord and the tenant. Though our interaction with the office was less then Meena, the entire office was a pleasure when we arrived at 9:00 am after an overnight flight to finalize details on the day of the move.
5/5
Strutt & Parker Fulham is the Best in Class. Despite the Covid-19 lock-down and travel restrictions, I was able to have an online viewing next day and complete the whole transaction all remotely from afar. My Sales agent is Alice who has gone the extra miles to manage the progress from start to finish. Barclay (Head) and Marianna (Letting) are also very helpful in giving me advice when needed. Highly recommended to anyone who is looking for a property in the area.PositiveResponsiveness, Quality, Professionalism
5/5
Dealing with Alice was really nice and smooth, she is very professional, punctual and helpful. Thanks to her help chasing all parties involved, we managed to complete in less than what we expected. Definitely recommend
Hi Nicola, thanks very much for your review, we're glad Alice was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
Chris has been such a help in our property search. Friendly and transparent
5/5
The Fulham office team successfully completed on a house sale for us recently which reached a very satisfactory outcome after navigating it through a period of difficult market conditions. Very good client communication, sound professional advice when needed and ,in particular, the client service and tenacity demonstrated by Harry in getting the sale concluded was excellent. Would be very happy to recommend them.
Hi Simon, many thanks for your review! Kind regards, Strutt & Parker
5/5
Alice Luxmoore-Styles and the broader S&P team were exceptional in their commitment and work in helping to sell, and subsequently buy our new home in Fulham. Alice stood out to me from all the estate agents I met during our search because of her friendly approach, great communication skills throughout both processes and because she really listened to our criteria. I would thoroughly recommend using S&P for selling your home in Fulham and if you can also find a new home with them, even better!
Hi Luke, thank you so much for your feedback. We are very proud of our Fulham team and will certainly pass your comments on to Alice. Best wishes, Strutt & Parker
5/5
10/10 for Lauren, great communication & most importantly is consistently on it with new properties coming to the market.
Thank you, Michael, for your fantastic review! We're thrilled to hear that Lauren's great communication and reliability in keeping you updated with new properties have made a positive impact on your experience. We appreciate your trust in our service and look forward to supporting you again in the future! Kind regards, Strutt & Parker
1/5
Here is what happened when my wife and I rented a two bedroom flat in Fulham with Strutt & Parker last May. The moment we walked into the property we realised that it was not professionally cleaned as we had been told and we also found several things left by the previous tenants which we had to carry out ourselves. We examined the property from top to bottom and by the time we got to the kitchen we discovered that under the kitchen units there were hundreds of mice droppings, sign of a clear ongoing mice infestation. We left the property in shock and my wife, who was in her 32nd week of pregnancy was so distressed that she eventually had to see a doctor. I explained the situation to Strutt & Parker but they underestimated the gravity of the situation and told me to contact the landlady myself. The landlady scheduled a pest control inspection, I met the expert at the property who confirmed the gravity of the infestation and told me that they would try to fix the problem but they could not guarantee that it would not happen again since the property was surrounded by restaurants. I gave Strutt & Parker a copy of the inspection report and I told them that the property was a serious health threat to my wife's pregnancy and the newborn and that we would ask to terminate the tenancy. I also informed the landlady who accepted to terminate the tenancy but did not apoligise to us and did not want to discuss the matter any further. The termination was conditional to the full deposit being returned to us and one full month rent being paid to the landlady. We were glad it was over at last, even though my wife and I were the only ones who got damaged, both financially and emotionally. I would not recommend them, they are completely unethical and insensitive.
5/5
Olivia is a fantastic estate agent - very kind and professional, only showed me flats that fit my requirements. Highly recommended!
5/5
A big thank you needs to go to Harry Parson at Strutt & Parker Fulham. He kept in touch throughout the process of the purchase (but not overly so as some agents do) and he was always most helpful with any questions we had about the purchase - and in getting the sale through. Thank you again Harry.
Hi Simon, thank you for your feedback. We are very proud of our Fulham team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
We have just found our dream property through Strutt & Parker (Fulham & Parsons Green) branch. Cordelia Roberts was fantastic from start to finish. Very proactive, always responding promptly to any questions that we had and always with a very professional and positive attitude. We would highly recommend both Cordelia Roberts and Strutt & Parker for any property search in the area. Excellent service.PositiveResponsiveness, Quality, Professionalism
5/5
Viewed with Lauren. She is professional, on time and answered all questions. Highly recommended.
Thank you, Onur, for your wonderful review! We're thrilled to hear that you found Lauren to be professional, reliable, and supportive. Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future. Kind regards, Strutt & Parker
5/5
Talisa in the Fulham office was great to work with.. very responsive to all my queries & calls, always offering pragmatic advice and really going above and beyond to push the sale through when certain issues arose. In a tricky market, her continued support and persistence were invaluable. I wouldn't hesitate to recommend her as a sales agent.
Hi Pippa, thank you so much for your feedback. We will certainly pass your comments on to Talisa. Best wishes, Strutt & Parker
5/5
Bas and her team were fantastic. Thank you so much. Truly professional and made the experience a very happy one
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