Trusted Agent profile · Hammersmith and Fulham

Savills Fulham reviews in Hammersmith and Fulham

4.2

★★★★★ Great

1,939 reviews across 2 platforms

191 New King's Road, London, SW6 4SW, Hammersmith and Fulham, SW6 4SW

Part of Savills, see every office.

Savills's office in Hammersmith and Fulham, at 191 New King's Road, is rated 4.2 out of 5 across 1,939 reviews on two platforms, including 122 Google reviews rated 4.8.

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4.8 / 5

122

Reviews on Google

This office

Trustpilot logo

1,817

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

4/5

Trustpilot

I have dealt with Savills for a good…

I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.

Mr · 6 July 2021

Agent replied · 25 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Lauren is always very helpful

Lauren is always very helpful, very responsive and professional. It is a pleasure to work with her

Sebastien · 15 January 2024

1/5

Trustpilot

Website doesn't work ...

The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change

Anon · 12 July 2022

Agent replied · 25 October 2024

We are sorry to hear that you were dissatisfied with the website, if you'd like please email socialmedia@savills with any further information so we can look into improving.

5/5

Trustpilot

Outstanding service from Savills

Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.

Mrs · 8 June 2021

1/5

Trustpilot

Disrespectful service, slow to provide information

When we moved in, they didn’t provided a significant number of instructions on how the property operates, including the door code, and intercom system. Getting this information took a significant amount of time. Another example which I think exemplifies the poor quality of service and lack if respect from savlills, when we had an electrical outage, they require you to pay for the service if the electrician is able to resolve the problem using steps they send you via sms. Although I see the logic in this it seems like in the end if for some reason you mess up the steps they send(which involves a great deal of knowledge about the set up of your new flat), their responsibility to provide a service disappears.

Alex · 22 October 2022

5/5

Trustpilot

The very best

The attention we received from Emma (Smith) was superb - totally professional at all times. We were treated with respect, understanding thoughtfulness and felt nothing was too much trouble for her. The entire selling journey was superb - Thank you EmmaWe have, and will again, recommended her to friends who are hoping to move home.

Sian · 21 November 2021

Agent replied · 25 October 2024

Thank you for your kind words. Selling a home can be very difficult, so I'm glad I was able to assist you. I hope to work with you again in the future!Regards,Emma

5/5

Trustpilot

Sophie has been fantastic she was able…

Sophie has been fantastic she was able to find us a property that was suitable for us very quickly. She was very helpful and professional throughout the process of signing contract etc. Would recommend savills they have been really helpful and responsive

April · 20 April 2021

5/5

Trustpilot

Sale of Ennismore Gardens

We, Investre, had the pleasure of dealing with the team on the sale of a flat in Ennismore Gardens. Savills really went beyond what could have been expected to ensure a smooth transaction. It was delightful dealing with the team & we are looking forward to hopefully working with them again in the not too distant future.

Investre · 2 July 2021

Agent replied · 25 October 2024

Thank you so much for your kind words. We hope to work with you again in the future.

1/5

Trustpilot

shameful

This review is based on management, do not work for savills especially if you're Security. They expect you to be beaten or stabbed and you are not allowed to defend yourself even using SIA training or you get fired. They do not support staff and have caused colleagues deterioration of their mental health and have used it against them. Please if you value your sanity do not work for this soul crushing company.

Rowdy · 3 June 2023

5/5

Google

We had a tight timeline to sell our house and this would never have happened without the assistance of Savills. Every single person we dealt with were all top of their game, professional operators. I could not recommend them more.

Simon · 22 February 2025

5/5

Trustpilot

Daniel Omell

Daniel Omell managed the sale of my house under challenging circumstances. Covid arrived and the economy was uncertain but Daniel’s unflappable and undaunted. He consistently offered viewings to relevant potential buyers, set everyone’s expectations and his property knowledge and experience made a huge difference. You are in safe hands - and just as important - he’s one of life’s nice guys!

SH · 29 June 2020

Agent replied · 25 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Met with Tom

Met with Tom, the office sales manager, a couple of times and his approach is relaxed but reliable - which is a great combination. He knows when it is time to add pressure to a situation, if needed. The whole sales process was smooth and the whole team did the extra mile to help the transaction. Would be happy to recommend

MG · 16 June 2020

Agent replied · 25 October 2024

We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

The experience was awesome

The experience was awesome. I was looking for a 2 bedroom flat to rent and it was fast and smooth. Specially mentioning katie and kristie who put superb effort starting from a view upto the completion of the process. Professional and friendly.

TOUSEIF · 28 April 2023

Agent replied · 25 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Katie & Kristie

5/5

Trustpilot

Professional company, personalised service

A most professional company who always go the extra mile. From our first interaction with the office, to the photographs and advertising for our house, viewings, advice and guidance, we highly recommend Savills, Perth, and would not hesitate to use them again.

Moira · 19 April 2023

Agent replied · 25 October 2024

Thank you for your lovely review, Moira. It was our absolute pleasure and we are very happy you are happy.Regards,Savills Perth

5/5

Trustpilot

All went well

All went well. Staff were very helpfulmany thanksJ and L Burt

Lynne · 1 December 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Savills sold our house quickly and at a very good price

We placed our 5-bed house with Savills in September. Throughout the whole process they were very professional and knowledgeable, advising us on pricing that exceeded our expectations. They have a strong & enthusiastic team who were very hard working at selling the house. They found a buyer in 4 weeks and sold it at a very good price.

David · 21 February 2021

Agent replied · 25 October 2024

Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

I had a good experience with Savills

I had a good experience with Savills, Lauren Sullivan was a great property manager- she was very prompt and helpful with accommodating throughout!

Sara · 5 July 2023

5/5

Trustpilot

I have been very impressed with the…

I have been very impressed with the service I have received from the Stamford branch of Savills. Moving house is not the easiest of times, but all went smoothly from beginning to end. Numerous viewings booked in by efficient office admin, then conducted by the super Carol and Ginny; abundant advice and assistance from the two James'.

Jane · 22 March 2021

Agent replied · 25 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,The Stamford team

1/5

Trustpilot

Awful - total disregard with the consumer

I am renting an apartment by savills and I moved in less than a month ago. The cooktop and dishwasher did not work and they told me to fix it with Miele. Also, the shower drain doesn’t drain and I can’t shower without the entire bathroom floor getting wet. They told me they’d send me a handy man and never did.

Bruna · 25 January 2020

Agent replied · 25 October 2024

We pride ourselves on our customer service so it’s very disappointing to hear that we didn’t come up to your expectations. We’d welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please email us at socialmedia@savills.com.

5/5

Trustpilot

Christianne

Christianne. P was really helpful in getting an electrician out to inspect a faulty socket.

Alex · 12 November 2025

5/5

Trustpilot

Excellent service

Jo Robson provided us with a great service when we accepted an offer on our home; liaising with all parties in a consistent and clear manner, keeping things on track and seeing our sale through to a successful completion. I would have no hesitation in recommending her services.

Rachel · 8 August 2022

Agent replied · 25 October 2024

Thank you, Rachel - it was a pleasure to work with you and wish you all the best for the future!Regards,Jo

5/5

Trustpilot

Savills Insurance Claim handling

Savills, and Christianne particularly, has done a great job over the last 18 months handling an insurance claim and property re-fit.

James · 12 September 2025

5/5

Trustpilot

Sophia Farwell helped with the sale of…

Sophia Farwell helped with the sale of my Mother's property. She kept me informed every step of the way keeping us up to date and moving the sale forward both quickly and smoothly. A fantastic service, we will recommend to family and friends. Thank you!

Sally · 1 December 2022

Agent replied · 25 October 2024

Thank you, Sally, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Sophia

5/5

Trustpilot

We'd like to take the opportunity to…

We'd like to take the opportunity to thank Jo Robson for the excellent service she provided us with during the sale of our property. We were thrilled that the process played out exactly like she said it would and we received a superb price, in excess of the asking price, very quickly. Jo new how to identify the right buyer for us and managed our buyer and solicitors excellently throughout the conveyancing process. She definitely knows her stuff and we could not have felt in safer hands. Thank you so much, Jo!

Helen · 4 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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