Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Sally · 20 March 2024
Agent replied · 25 October 2024
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
★★★★★ 4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Mr · 13 June 2020
Agent replied · 25 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Alicia · 6 October 2021
Agent replied · 25 October 2024
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
★★★★★ 5/5
GoogleRobert Sanderson’s knowledge of the Fulham market, skill and the professional strategy advised was second to none. Emma is an outstanding head of the team with prompt decisions and responses.
I wouldn’t hesitate to recommend Savills Fulham Estate Agents.
Philip · 26 October 2022
★★★★★ 5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
KIM · 10 June 2022
Agent replied · 25 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
★★★★★ 5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Zheng · 18 September 2024
Agent replied · 25 October 2024
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleEmily was very helpful and responsive, and lovely to deal with. Great service.PositiveResponsiveness, Professionalism
Jacob · 26 October 2021
Agent replied · 25 October 2024
Thank you very much Jacob, we are always here to help
★★★★★ 5/5
TrustpilotSuperb outcome
The Savills team achieved a great outcome even with a number of obstacles along the way (short timeframe amongst them). The team was always very responsive and kept me up to date on each step of the process. Because of their global reach, they quickly managed to find a buyer that met all relevant criteria. I would highly recommend them.
Jan · 13 February 2022
Agent replied · 25 October 2024
Thank you for leaving a review. It is great to hear that we were able to help you with the sale of your home, and we hope to work with you again in the future.Regards,The Savills Team
★★★★★ 5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
J · 4 June 2021
Agent replied · 25 October 2024
Thank you for your kind words, it was my pleasure!Regards,Charles
★★★★★ 5/5
TrustpilotGood work by Savills
Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.
Tim · 26 October 2023
★★★★★ 5/5
GoogleWe had a wonderful experience with Abby and the rest of the Fulham Residential Development Sales team. Throughout the entire sale, Abby was extremely professional, personable and punctual. Highly recommend her and the rest of the Savills team!
Edward · 26 October 2022
★★★★★ 5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
Neil · 20 June 2022
Agent replied · 25 October 2024
We appreciate you leaving such a kind review, thank you and all the best!
★★★★★ 5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Charlotte · 16 March 2022
Agent replied · 25 October 2024
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
★★★★★ 4/5
TrustpilotMy second experience of using this…
My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks
Mary · 1 August 2022
Agent replied · 25 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Anna · 12 February 2021
Agent replied · 25 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotSarah Fernandes manages two residential…
Sarah Fernandes manages two residential properties I have in Fulham. She is unfailingly helpful and kind even if it is a tricky problem and I am sure she would rather not deal with it. I am incredibly grateful. Managing a property is a nightmare dealing with both the landlord and tenant and trying to ensure both sides are happy. Sarah certainly does well on my side - the Landlord. Thank you, Sarah.
Victoria · 7 December 2023
★★★★★ 5/5
TrustpilotAmar was fantastic throughout the…
Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !
John · 10 October 2020
Agent replied · 25 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotThanks!
Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!
WN · 23 October 2021
Agent replied · 25 October 2024
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz
★★★★★ 5/5
TrustpilotGrateful review
I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.
Charlotte · 13 May 2024
Agent replied · 25 October 2024
We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
APT · 1 September 2020
Agent replied · 25 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
Semper · 27 October 2023
★★★★★ 5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
Sanisha · 25 November 2020
Agent replied · 25 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
Victoria · 7 August 2023
★★★★★ 5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Roger · 22 May 2024
Agent replied · 25 October 2024
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
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