Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent estate agent with highly professional service, efficient and friendly at all times. The team around Emma Stead helped us sell our house during the time frame we needed, with a minimum amount of disruption to our daily lives. Would definitively recommend.
Regina · 27 October 2018
★★★★★ 1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
M · 8 March 2021
Agent replied · 25 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
★★★★★ 1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Sap · 27 September 2018
Agent replied · 25 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
★★★★★ 5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
James · 24 May 2021
★★★★★ 1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Jo · 10 July 2019
Agent replied · 25 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
★★★★★ 5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Biddy · 8 December 2019
Agent replied · 25 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
Richard · 1 August 2023
★★★★★ 5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
Clelia · 21 August 2023
★★★★★ 5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Ella · 20 December 2019
Agent replied · 25 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
★★★★★ 1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
V · 12 February 2022
★★★★★ 5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
M · 8 September 2023
★★★★★ 1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Adam · 6 September 2018
Agent replied · 25 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
★★★★★ 5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
Natalie · 6 July 2020
★★★★★ 5/5
Trustpilotkind and helpful
ready to help, kind and professional
Yan · 27 October 2023
★★★★★ 5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
Thaisa · 20 November 2017
★★★★★ 5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
Adrian · 9 June 2023
★★★★★ 5/5
GoogleWorking with Charlotte Bell-Irving from the Fulham office was a a very good experience for us. Was very helpful in securing a place. Would recommend this team in the future.
Steven · 27 October 2019
★★★★★ 5/5
GoogleVery good experience and not pushy like some agents can be!
Asmaa · 26 October 2022
★★★★★ 4/5
GoogleGood service plus local team know the area and potential
Johnny · 26 October 2022
★★★★★ 1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
Caroline · 9 October 2020
★★★★★ 5/5
GoogleWe recently rented a property with the help of Nicholas Cumberlege. He was incredibly helpful and efficient and made the entire process as smooth as possible.
Katie · 27 October 2018
★★★★★ 1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
GDS · 10 January 2020
★★★★★ 5/5
GoogleI find the team professional,helpful and transparent! They have the landlords interests at heart which is so refreshing! Highly recommended.
Rodney · 26 October 2020
★★★★★ 5/5
GoogleHIGHLY recommend! Victoria sold our house at asking price in record time. She was also efficient and incredibly helpful. THank you Savills!
Emily · 27 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.