Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,177 reviews across 2 platforms
107 Shepherds Bush Road, London, W6 7LP, Hammersmith and Fulham, W6 7LP
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Hammersmith and Fulham, at 107 Shepherds Bush Road, is rated 4.3 out of 5 across 1,177 reviews on two platforms, including 356 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Marsh & Parsons Brook Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe get great service and support from…Abdullah Leghari
We get great service and support from Abdullah Leghari and the M&P team.
Dear Robert and Lucy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotAbdullah Is quick and responsive over…
Abdullah Is quick and responsive over email, to help communicate any information from the tenants
Dear OJ, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleVery smooth experience with property searching. Sam, our negotiator, was very professional, arranged our viewing in convenient time for us and offered good options. We were supported on every step of the processPositiveQuality, Professionalism
Hi Anton, thank you so much for taking the time to leave us your kind review! We were so pleased to receive it and are delighted that you are happy with your experience with us. We will be sure to pass your feedback onto Sam. All the best, Marsh & Parsons
5/5
TrustpilotEfficient, Fast, Friendly
Replied quickly. Always answered calls. Informative. Friendly. Helped us reach our tight deadline.
Dear Louisa, Thank you for taking the time to leave a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotExceptional!
Efficient, professional and trustworthy. Exceeded my expectations.
Dear Vasso, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotThe team listen and are empathetic to…
The team listen and are empathetic to your circumstances
Dear William, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotLast minute viewing cancellations
Last minute viewing cancellations. Not reliable
Dear IC, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@marshandparsons.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations Team
5/5
Trustpilotprofessional job
Mr Abdullah answer or returned my call and sole my enquiry with his professional knowledge.
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleSharn has looked after the family properties in the area for a long time, and is an excellent letting agent, who I can highly recommend
1/5
TrustpilotIgnore spam signs
Please ask your leaflet workers not to ignore the no spam post signs!
Dear Henry, Thank you for bringing this to our attention, if you could email me directly at customerrelations@dexters.co.uk I can discuss this with the Office. Kind regards Lesley Alford Customer Relations Team
5/5
TrustpilotProfessional
Professional, timely, detailed service.
Dear Kathryn, Thank you for leaving a 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery patience and professional
Dear Ant, Thank you for taking the time to leave a 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood tenants and efficiently managed
M&P found us good tenants and managed our rental well and efficiently
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
1/5
TrustpilotAvoid...
They're your best friend before signing a contract, and once you have signed, they make your life miserable. I've dealt with various agents in the past but this one is probably the worse.
Hi Guillaume, unfortunately we were waiting to receive several documents from you and have had to follow up on this; we do apologise if this felt like an inconvenience. We are pleased to note that we have now received everything we needed and are able to proceed as normal. Kind regards, Marsh & Parsons
1/5
TrustpilotAwful experience with Niall
Awful experience with Niall. He is rude, unprofessional, and extremely lazy. Has no idea how estate agency works
Hi Stefania, thank you for your review and we're sorry to hear of your experience. However, we do not have a Niall currently working at Marsh & Parsons. Thanks.
5/5
TrustpilotGreat experience as a renter
Our property manager - Charles Caine - has been absolutely tremendous!
Dear Ph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotSuch an efficient time working with
Such an efficient time working with Gurgeena Bhogal!!
Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotVery helpful with whatever we need
Very helpful with whatever we need. and great response time!
Dear Steph, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDaniel W was great
Daniel W was great at sorting out our contract!
1/5
TrustpilotAbsolutely the worst agency on the…
Absolutely the worst agency on the market.Stay away. My friend was about to take an house with them but I warned her so she went to another agency.They have no respect.
Hi there, unfortunately we are unable to find details of a complaint of this nature on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
5/5
TrustpilotThe Marsh and Parsons team were very…
The Marsh and Parsons team were very quick to send out engineers to review issues with a property we are renting.
5/5
GoogleI was looking to rent, I had a great experience with Saf! Was very welcoming and would most definitely recommend her.
5/5
TrustpilotBrilliant
Very efficient, informative and helpful!
Dear Marti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotProactive and Professional
Proactive and Professional. Good follow through on requests.
Dear Mark, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Brook Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
