Marsh & Parsons Bishops Park reviews in Hammersmith and Fulham

★★★★★ 5/5

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Neil was a pleasure to deal with and…

Neil was a pleasure to deal with and consistently quick to respond. He ensured we were provided with the right level of detail from the outset, which allowed matters to progress quickly and smoothly.

Carringtons · 19 January 2026

★★★★★ 5/5

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Joshua was very kind and explained…

Joshua was very kind and explained everything very patiently.

Husna · 28 July 2026

★★★★★ 5/5

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Marsh and Parsons in Fulham excellent

Marsh and Parsons in Fulham offered a wonderful service, from start to finish; nothing was ever a problem . We were able to exchange on our house in record time and to complete when it suited our move, Throughout negotiations access to the agents was easy and always very professional.In particular I couldn’t recommend Harry James more; from the valuation all the way to the sale he has always been available and ready to solve any problem. I wouldn’t hesitate to sell through them.

Margherita · 8 July 2024

★★★★★ 5/5

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We worked with Morgan in the Charlton…

We worked with Morgan in the Charlton branch and she was fantastic. Really responsive and moving quickly with all the checks and we were able to secure a flat within a week. She was knowledgeable about all the latest renters information and was able to guide us.

Catherine · 11 June 2026

★★★★★ 5/5

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Great service - responsive and professional

Nayara is incredibly responsive and warm in her communications - also very professional - she's been great to work with.

Catherine · 23 April 2026

★★★★★ 5/5

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I had a fantastic experience with Marsh…

I had a fantastic experience with Marsh & Parsons, and I couldn’t be more impressed with the level of service they provided. From start to finish, the team was professional, proactive, and genuinely supportive. With a special thank you to Billy Hunt, a lovely asset to the team who never complained about the amount of questions I asked and was always so kind.

Xx · 22 January 2026

★★★★★ 5/5

Google

We recently had the pleasure of working with Aran from Marsh & Parsons, and we couldn't be happier with the service we received. From the moment we were first in contact, Aran took the time to understand our specific criteria for a rental property in the South West area. Aran's professionalism and dedication were evident from the start. He not only listened attentively to our requirements but also proactively communicated with us about the listings he had available. We were impressed by his thorough knowledge of the local market and his ability to match us with properties that met our needs perfectly. One standout aspect of Aran's service was his willingness to go above and beyond to ensure a good experience. Despite having a busy schedule, he arranged for us to view two properties on the same day, even driving us between them to save us time and hassle. His attention to detail and genuine care for our preferences made the entire rental process smooth and stress-free. Thanks to Aran's expertise and dedication, we were able to find our rental much sooner than we expected. We cannot recommend him highly enough to anyone in need of a reliable and trustworthy real estate agent. Thank you, Aran, for your outstanding service!

Matt · 28 May 2024

★★★★★ 5/5

Google

Exceptional Service from Guy: I recently had the pleasure of meeting and working with Guy from Marsh & Parsons, and I couldn't be happier with the experience. From our initial consultation to the very end, Guy demonstrated professionalism, expertise, and a genuine commitment to helping me achieve my goals. Guy took the time to personalise my experience and to understand my needs and preferences, providing valuable insights and guidance every step of the way. What sets Guy apart is his exceptional communication skills. He was always available to answer any questions or concerns I had, keeping me informed and updated throughout the entire process. His attention to detail and proactive approach ensured a smooth and stress-free journey. Furthermore, Guy’s dedication to delivering results exceeded my expectations, and I am grateful for all his hard work and dedication. Overall, I highly recommend Guy and Marsh & Parsons to anyone in need of their services. His professionalism, expertise, and personalised approach truly set him apart.

Poppy · 28 May 2024

★★★★★ 5/5

Google

Ramsey and his colleague Nicolo were absolutely fantastic and worked extremely hard to get our property sold. They worked very quickly to get our house listed, with a high quality advert and sensible approach to pricing, to get us an offer and allow us to complete a chain on a purchase that will be life changing for us abroad. Our past experience with estate agents is that they lose interest and disappear into the background at this point, but in this case Ramsey and Nicolo were very responsive, and made communication up and down the chain seamless - including dealing with curveballs from various parties, chasing up solicitors, and the buyer. I would highly recommend them both.

Rashid · 28 May 2024

★★★★★ 1/5

Trustpilot

Unprofessional

Had an appointment with the Charlton office, they were late. I called, was told they were parking. Waited more. Nothing until the manager called 40 minutes after the appointment basically stating that they had no phone to call when they did not see the concierge so left. This is very unprofessional and I do not recommend you waste your time if this is their first impression.

Stacy · 1 May 2026

★★★★★ 5/5

Trustpilot

Much better than managing it myself

Using Marsh and Parsons property management service was an enormous improvement from trying to manage the tenancy as a landlord. Elisabeth was fantastic as a managing agent. All issues were resolved swiftly with the absolute minimum amount of admin and engagement required from me. This was a huge improvement from the laborious approach to liaising with tenants and contractors myself to try to triangulate and resolve issues and attendance. Highly recommend.

Alex · 20 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Michael Stout has been brilliant in terms of his attention to detail and prompt responses with regards to the property we rent out through Marsh and Parsons. He is always extremely approachable and so helpful! Many thanks for your help, Michael!

Malini · 22 June 2026

★★★★★ 5/5

Trustpilot

Great and helpful Team!

Great and helpful Team (I dealt with Baran). Supportive and ready to answer any questions I had.

Farah · 22 April 2026

★★★★★ 5/5

Trustpilot

Awesome service !

I recently had the pleasure of working with Marsh & Parsons, specifically with their exceptional agent Gosia Podgorska, in our quest to find a pet-friendly property for rent near London. I cannot express enough how grateful my wife and I are for the invaluable assistance provided by Gosia and the agency as a whole.Navigating the London rental market can be a daunting task, especially when searching for a pet-friendly property. However, Gosia's expertise and dedication made the process incredibly smooth and efficient. Her professionalism and promptness were evident from the outset. She was always readily available to address our queries, schedule viewings, and provide insightful guidance throughout the entire process. Her extensive knowledge of the Acton, London area was truly impressive, and she took the time to thoroughly explain each and every aspect of the property ensuring we're making a right choice.Furthermore, Gosia's resourcefulness played a crucial role in securing our dream rental property. She skillfully navigated the intricacies of the rental process, making the reference checks seamless and ensuring that we were able to secure a fantastic long-term deal.In conclusion, I wholeheartedly recommend Marsh & Parsons, and especially Gosia Podgorska, to anyone in search of a reliable and dedicated real estate agency. Their exceptional service, truly sets them apart. If you're looking for a property in London, look no further than Marsh & Parsons, they exceeded all our expectations and helped us find the perfect place to call home.

AJAYAN · 5 April 2024

★★★★★ 5/5

Trustpilot

Quick & easy change of occupancy

We rent a property through Marsh and Parsons and opted for a change of occupancy so we could exit our contract early. The entire team has been really helpful and Jasmin in particular has been a big help to us. Jasmin has been very professional and efficient with her communication throughout the process. We had a slight issue with Rightmove regarding tenant referencing (no fault of Marsh and Parsons) and she resolved the issue promptly. She's also been very patient in answering my countless questions!

Mel · 4 April 2024

★★★★★ 5/5

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Debbie Lewis is a fabulous property…

Debbie Lewis is a fabulous property manager. Debbie is attentive, helpful and professional.

Michelle · 21 May 2026

★★★★★ 5/5

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Debbie lewis

Debbie is a very professional agent, patient and quick to respond all the time, highly recommend.

Helen · 28 April 2026

★★★★★ 5/5

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Baran Yildirim provided me with expert…

Baran Yildirim provided me with expert advice on the new Renters Rights legislation, furthermore he took it upon himself to update my tenants in writing and include the forms they needed to have/read - they are VERY satisfied with this, as it's quite a complex change.

Philip · 30 August 2026

★★★★★ 5/5

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Highly recommend Harry Bunn!

Harry Bunn was my property manager at a Marsh and Parsons-managed property for a year. As a tenant, I could not have asked for a more caring, communicative property manager. He went out of his way to resolve issues and answer questions in a timely manner, liaising between me and the landlord effectively, to serve both parties' interests. I owe the comfort and joy of my stay there in large part to the care and professionalism with which Harry took on his role -- highly recommend working with Marsh and Parsons and having Harry as your property manager!

A · 14 March 2024

★★★★★ 1/5

Trustpilot

Won’t be using again

I had a really poor experience with M&P. I entered my flat contract on assurances that I later found out were false, found processes that should have taken weeks to take months, and communication was consistently unhelpful. I’m really sorry to say I wouldn’t use them again.

London · 19 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service By Trustworthy Professionals

As a client of the Marsh & Parsons Management Service for some time now, I can confidently say that Charles Caine is one of the best rounded, most committed and trusted professionals I have encountered.Working with Charles is easy, joyful and generates peace of mind, he is always willing to provide an array of options for any issue that may arise and is readily available to share both his experience and counsel.If you are looking to trust someone with your asset, ensuring compliance with related legislation as well as the efficient management of your property, Charles Caine and his team could be an excellent choice.

Tatiana · 26 February 2024

★★★★★ 5/5

Trustpilot

Fantastic and very helpful staff

Everyone at Marsh&Parsons has been a fantastic help. From finding our dream flat to property management, all is very well organized and everyone is incredibly kind and patient. Special shout out to Lewis, who was an absolute pleasure to work with.We had a million questions throughout the process and have not once been met with impatience. Now, having moved in, our property manager Emily is taking care of everything very quickly and has been super helpful with any teething issues.

Liz · 22 February 2024

★★★★★ 5/5

Trustpilot

Abdullah was incredibly helpful during emergency

2 weeks ago the toilet in our flat experienced a severe clog and required multiple visits from plumbing engineers. Abdullah Leghari (our property manager) was extremely responsive during the day of the incident and was able to help us arrange for a plumber to come that very same day! The plumber was unable to resolve the issue, and we were left without a working toilet for over a week. Thankfully Abdullah was consistently on top of this issue, pushing and chasing the plumbing company. Thanks to his efforts they were finally able to send someone over and the issue has been completely resolved!! He truly went above and beyond to help us resolve this!

Mason · 14 February 2024

★★★★★ 1/5

Trustpilot

Categorically Never Use M&P For Lettings Management

My wife and I have been using the Stockwell branch of Marsh and Parsons as our lettings manager since October. Considering their large management fee, they have been outright horrendous. The flat below reported a leak at the start of November. Since then we have had 4 visits to our property by various contractors who have all failed to diagnose a leaky shower. The leak is still undiagnosed and the bill still accrues. We are at over 3 months to repair a leak. 3 months! In another incident we had a fire suppression system burst in December, a totally anomalous event causing a small amount of flooding. On the one day we needed their active and immediate assistance they were awful. Contact was intermittent, clear instructions not followed, and their lack of care and concern was incredible. Had we not intervened almost nothing would have been achieved and our tenants would have been left in the lurch.The whole point of managed service is so you can forget about your property and let it be run by professionals. That is what the not insignificant cost is taking care of. However Marsh and Parsons have caused more issues than they have solved and we would have saved more time, money and importantly stress, doing it all ourselves. We have had to direct or hold their hand at every turn, pushing for updates, chasing results. Crucially do not expect anyone from their management team or with any seniority to step in or make a difference. They wont.The moment we can, we will be extricating ourselves from this service. A shame as we had planned to sell our house with them but this experience has been beyond poor.

Jakeleighton · 5 February 2024