Marsh & Parsons Bishops Park reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Excellent

Excellent - James Cutting at South Ken office knows how to do things. We moved from another well known agent having had very few viewings and no offers over 4 months. James recommended making basic improvements to a dated flat and staging it. We had two offers within two weeks and completed at the asking price. It was worth paying a little more in commission.

IH · 14 October 2024

★★★★★ 5/5

Trustpilot

Great experience

Derbhla has been so responsive and amazing to us. Any maintenance issue we have, she responds quickly and always gets in touch with our landlord immediately. Would highly recommend using them to manage your properties.

Customer · 2 November 2023

★★★★★ 5/5

Trustpilot

Phoebe and the letting team.

Phoebe and the other members of the Marsh & Parsons letting team, have been a superb asset and help over the last 10+ years. Through out this period they have kept a watchful eye over my property and looked after my tenants and myself with a cheerful demeanour. When maintenance issues arose, as invariably they do, they promptly attended the property carried out the works required without fuss. Marsh & Parson also ensured that I had high calibre and long standing tenants (to be honest over the many years of using M&Ps services I only actually had two different tenants - a period of around 20+ years). Can highly recommend M&P

Matthew · 10 January 2024

★★★★★ 5/5

Trustpilot

Great service from a Tenancy Manager

Recently, the Tenancy Manager Daniel Leung, has worked on a few change of tenancies for my rental property. He has been excellent! Super attentive and efficient, and good attention to details. He has made the process really seamless for my tenants and me. He has been an excellent client facing representative for Marsh & Parsons, and I will continue using them for sure! Thanks again to Daniel Leung/Marsh&Parsons.

Betty · 23 August 2024

★★★★★ 5/5

Trustpilot

Great Service From Jasmin

Jasmin is very efficient and a delightful individual to deal with, nothing seems to be too much trouble

Clive · 24 September 2024

★★★★★ 5/5

Trustpilot

Daniel Leung was very very helpful and…

Daniel Leung was very very helpful and did everything possible to help sort out some issues. He was very professional and personable.

Rosie · 19 July 2024

★★★★★ 5/5

Trustpilot

Debbie has been very helpful and quick…

Debbie has been very helpful and quick in her responses, much appreciated!

Niina · 18 December 2025

★★★★★ 5/5

Trustpilot

Derbhla has been amazing with helping…

Derbhla has been amazing with helping my daughter with her change of occupancy, she ensured everything was done in a timely manner and my daughter is extremely happy!

Edward · 27 March 2024

★★★★★ 5/5

Trustpilot

Viewed a property at Hawley Road with…

Viewed a property at Hawley Road with Scarlett Chadwick. Had a great experience. She was friendly, easy to deal with and really helpful throughout.

London · 19 January 2026

★★★★★ 5/5

Trustpilot

Abdullah​​​​ Leghari has been very…

Abdullah​​​​ Leghari has been very helpful with my apartment and getting it rentable. Nothing is a problem for Abdullah​​​​. He is very professional and effiecient at his job. Great work Abdullah​​​​ keep up the good work!

A · 20 September 2023

★★★★★ 5/5

Trustpilot

Edward has been brilliant

Edward has been brilliant. Very efficient and actually picks up the phone and calls! A rarity these days when everything is done via email. Can recommend. Very professional.

Happy · 15 March 2024

★★★★★ 5/5

Trustpilot

Maha Iqbal is highly efficient

Maha Iqbal is highly efficient, hugely resourceful and enormously considerate. She does Marsh & Parsons huge credit and has handled looking after my property with sensitivity and consideration. She's a rare asset.

Frodsham · 20 December 2023

★★★★★ 5/5

Trustpilot

Nara at M&P is awesome

Nara is awesome. She was always really helpful and dealt with any queries promptly. She showed real professionalism and was very pleasant to deal with. Thanks Nara !

Dan · 14 March 2024

★★★★★ 5/5

Trustpilot

Daniel has been excellent in our…

Daniel has been excellent in our transfer of tenancy process which was complex and all went smoothly. Thank you Daniel

NBc · 6 August 2024

★★★★★ 5/5

Trustpilot

Weronika Lajborek

Weronika Lajborek - In the absence of our tenancy manager Weronika dealt with my many queries calmly, swiftly and ultimately correctly. Unfortunately there had been an error in the apportionment of rent between tenancies however Weronika took the time to understand the situation, consult her accounting team and ultimately resolve the matter in a very short space of time. She also took the time to provide a full explanation via an email detailing the sums due back to myself from the tenancy crossover. I would rate my experience of dealing with Weronika very highly and I wish her well in her career.

AM · 14 December 2023

★★★★★ 5/5

Trustpilot

Excellent

Daniel was excellent helping to sort our situation in a short time-frame - easy to contact, always helpful and very efficient. Thanks for all your help!

Lucy · 17 April 2024

★★★★★ 5/5

Google

An excellent experience with Ella Higham from Marsh & Parsons! Ella was really helpful and proactive, finding lots of suitable properties in a short space of time. Would definitely recommend going through this agency.

Amy · 26 October 2023

★★★★★ 4/5

Trustpilot

Marsh & Parsons

Marsh & Parsons is a responsive estate agent in particular Abdullah Leghari has been an incredibly helpful Property Manager during my time at one of the properties he managed! I would recommend him!

Abisola · 13 November 2023

★★★★★ 5/5

Google

Frederik was very helpful and could gauge the sort of properties we would be interested in very quickly. What was also very good is that he managed to do a proper viewing tour in the same area showing us 3 very good properties at very short notice. Would highly recommend FrederikPositiveResponsiveness, Quality, Professionalism

Abhipreet · 26 October 2021

★★★★★ 1/5

Trustpilot

How are this company still running?!

Terrible service! Tenants were given their full deposit back without permission from the landlord and before the flat was checked after their move. We have had to clear all the broken furniture they left, pay an electrician to rewire the flat after they tried to rewire it themselves(?!), replace broken door handles and sockets and it needed a deep clean as the place was so filthy! Marsh and Parson would be better saving the money they pay to advertise on the tube and using it to better their service for both landlords and tenants!

Michelle · 12 July 2022

★★★★★ 5/5

Trustpilot

Great and efficient staff

Great and efficient staff. Was easy and pleasant to work with.

Akilia · 24 April 2026

★★★★★ 5/5

Google

Reuben was extremely helpful in finding me a flat, everything was very rapid and professional.

Luke · 11 October 2024

★★★★★ 1/5

Trustpilot

A Revolving Door of Lies and Incompetence

I've been a tenant in a property being 'managed' by M&P for 11months. Since I've moved in they've been nothing but unhelpful and facetious. I've had multiple other agents over the years with only minor issues that have been resolved in a reasonable time. M&P have regularly lied, lacked effective communication and had a revolving door of incomptent employees involved in the management of our property. I feel all these problems are down to lack of employee training and no sense of responsibility to their tenants and landlords. We've been lucky to have a helpful landlord, hence we've bypassed M&P to get anything done. This started when it took them 2 months to get our boiler/heating fixed after we moved in December 2022. Whilst they were contractually responsible for communication between tenants and the landlord, we've had to go around them to get anything done. They continually lied to the landlord and us regarding the progress of issues being sorted. If you're a landlord do not enagage with this company, they will provide zero value for your rental property. If you're a tenant looking to be supported by M&P, lower your expectations or find a property being managed by a competent company. I can't imagine there's a company less ethical or functional in this market than Marsh & Parsons. The senior management of M&P should be ashamed of themselves for allowing the neglect of so many tenants and landlords.REPLY TO M&P AUTOMATED RESPONSE:Do not be fooled for this automated response trying to discredit this review. We had no heating for weeks in freezing temperatures due to the neglect from M&P. This is one of many issues we've had with them.

Kieran · 14 November 2023

★★★★★ 4/5

Trustpilot

Change of Tenancy; Giles​​​​- Property Manager

Giles was a fantastic help in facilitating the change of tenancy. Providing consistent updates and pushing to get the contract drafted for the move in. Really appreciated.

Dan · 3 March 2024