5/5
Trustpilotevery stage of the process
Emilia was very caring, and helped us through the stages with the brightest smile
Trusted Agent profile · Hammersmith and Fulham
Kinleigh Folkard & Hayward Fulham and Parsons Green Sales reviews in Hammersmith and Fulham
★★★★★
2,023 reviews across 2 platforms
825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,023 reviews on two platforms, including 269 Google reviews rated 4.8.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThanks Lucas!
Had a great experience with the mortgage team - Lucas was very efficient, friendly and reassuring throughout, explained everything clearly and worked fast to get a good rate locked in for me. Would highly recommend!
1/5
TrustpilotTerrible at sorting issues out
Terrible at sorting issues out. We have had issues which our house we are renting that has been known to them for months now yet no progress...
2/5
TrustpilotWouldn't recommend
We went with KFH as we had purchased our property from them and they seemed honest and competent. Unfortunately, after a few weeks, a new agent was assigned to us (the original lady dealing with us had left the company), and he was everything you don't want in an estate agent. He was pushy, told half-truths, tried to push his panel of solicitors etc... We did eventually sell the property but it would be difficult to recommend them given this experience.
5/5
TrustpilotGreat Personal & efficient service
I have used KFH for letting/managing my properties for in excess of 7 yrs and as a landlord quick responses and a personal service is essential. Kelly Mahon the Senior Property Manager @ KFH has looked after my properties pretty much from the outset. She is great! She takes on all the usual hassles that occur during any new or ongoing letting creating an excellent link and sensible communication between landlord and tenant. More importantly she is quick with her responses and get things sorted! Highly recommend her and her strong work ethic.
5/5
TrustpilotPeckham Branch
Peckham BranchThe staff were great, Jason kept things on track, answered my queries and made any stress that crept up on me disappear. I have no hesitation in recommending Jason and his team for selling a property.
1/5
TrustpilotHorrific Management
Persistently poor management and maintainence of the heating and hot water system in our estate has meant that over 100 residents have been left with no heating or hot water for over 2 weeks, in December/ January. Residents have been treated extremely callously by KFH, poor communication, lack of support for vulnerable residents, no urgency or attempt to rectify the mater in a timely fashion. Residents have been persistently lied to about the issues, the progress of the works and the timeline which these are to be completed by.
1/5
TrustpilotBunch of unprofessional agents
Bunch of unprofessional agents, disgusting service
5/5
TrustpilotA distant sslehroughout our dealings with Connor we…
Throughout our dealings with Connor we were always kept aware of any situation that arose. The communication was always first class. Very professional however aways in a friendly way. Due to the distance we never met with Connor but felt we knew him.
5/5
TrustpilotMihai and Darren are very good agent
Mihai and Darren are very good agent. They know how to advertise and they are both good in the field.Mihai have been very good from the beginning to the end and he supported me throughout my time with him and he also help to call order agent on my behalf to re assured them that I am very ready to buy the house that I am interested on
5/5
TrustpilotHouse sale
The staff at KFH Crofton Park (in particular Gintare and Sian)made the process go very smoothly and were lovely to deal with! Thank you!
5/5
TrustpilotThe staff at Catford KFH was very…
The staff at Catford KFH was very helpful.They helped us to fill in lots of forms as had no idea how to do them. We went back to say a special thank you to Alex but was told he had gone on holiday.
5/5
TrustpilotTop service
Liam and Charlotte at the Chiswick Branch were super nice and looked after us. Thank you guys.
2/5
TrustpilotThis rating applies to the management…
This rating applies to the management team (not Letting). They don’t seem to act in the best interest of the client when it comes to costs and timing. It took them 3 months and several follow-up email to complete a job on an entrance door. Even though I have requested more than one quotation for comparison, only one quote was presented to me in the beginning. Only after chasing did I receive a second quotation. Also, the response time is very slow in replying to email.
5/5
GoogleGeorgia Strode was amazing she was very quick to get us our apartment and always on her phone when we needed her! Strongly recommend KFH!
5/5
GoogleIt’s been a pleasure working with Sam to secure our rental property. Sam has been helpful , attentive , clear , pragmatic and ensured the entire process was executed seamlessly timely. We really appreciate it.
5/5
GoogleSam was fantastically attentive throughout our search. We were really grateful for the late viewings and the matches that she found for us. We never felt rushed or like we were just another renter. Thanks!
5/5
GoogleI am so pleased I chose Kinleigh Folkard and Hayward as my agent when it came to sell my maisonnette. They have been so amazing. Damien Jeffries was nothing less than a star throughout the whole process. Highly professional, helpful, kind, understanding, funny and calmed my nerves when I got really anxious, as you do when selling and buying! Can’t recommend enough! Super fabulous!
5/5
TrustpilotWe were very happy with your Rosendale…
We were very happy with your Rosendale Road branch. They worked hard to secure sales on a number of properties for us. We were kept up to date with progress, issues etc. Charles, Harry and Tim were all excellent.
5/5
GoogleExcellent service and incredible people! Home selling and buying is gruelling but Damien and the team managed to keep us calm and sane! They did a brilliant job selling our flat, were always realistic and honest in how they gave us information and went above and beyond to sort out the deal when other involved parties made a pig's ear of it.
5/5
GoogleWhat an absolutely amazing real estate agency. My partner, friend and I needed to find a place quickly and before Christmas. Renee Ellison was our real estate agent and she was fantastic. She was reliable, friendly, honest and found our dream home within only two weeks. she was very professional and she had excellent communication with me at all times. Highly recommend!
5/5
TrustpilotI have received great assistance from…
I have received great assistance from Sawan and his team during the screening of the best mortgage deal and later follow up on my case.I highly reccomend KHF and the price I paid for thier service was more than fair.5+ stars!
4/5
TrustpilotVery knowledgeable and helpful staff.
Very knowledgeable and helpful staff.. always polite and considerate. Only change I would suggest is giving people a much longer heads up when things need completing especially online, as everyone has busy lives.
1/5
TrustpilotEverything is about the buyer not the seller. Unbelievable pressure to do what they want.
Everything for them is about the buyer not the seller. Your needs as a seller will not be heard and the pressure is on you to sell at the lowest price so the agent gets their fees commission regardless of whether it is in your interess or not. Constant calling when you're working, and not at the times you have communicated work for you, then pressure to go along with what they want, which is the easiest option for them to get their fee. They do not stand up for you and the only "good seller" in their view is a quick one who does what they say when they say even if it is problematic for you, at a bad time or a low price. Not pleasant, not good for the seller. So much pressure to sell at whatever price just to sell even if it leaves you at a loss and is massively stressful and disruptive for your family.
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