Kinleigh Folkard & Hayward Fulham and Parsons Green Sales reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Brilliant company and staff

I recently sold my flat through the Ealing branch and was looked after by Chris and Martin who went above and beyond to hand hold me through the selling process. The process of completion took a little longer than usual however their perseverance of pushing forward key deadlines and ensuring that all parties were working together really helped. Their expertises and friendliness made the usually stressful time that much bearable. I highly recommend KHF for their selling strategy and customer service.

Rosie · 13 February 2024

★★★★★ 5/5

Trustpilot

Cant rate them highly enough

Cant rate them highly enough , they made the whole process of remortgaging my house so simple and smooth. Both Olivia and Heather were at the end of a phone or email at every moment and made my life so much easier.

Alex · 8 June 2023

★★★★★ 5/5

Trustpilot

Highly Recommend!

Shout out to Mohammed and Anthony at KFH Canada Water sales team who worked tirelessly to get the sale of my flat over the finishing line. Thank you!

New · 30 April 2024

★★★★★ 5/5

Trustpilot

A very professional and helpful remortgage

A very professional and helpful remortgage with KFH, they were able to help me through all of my questions and were very patient throughout the whole process. Highly recommended Sawan, he made sure to listen and help with it all.

Jack · 31 July 2023

★★★★★ 5/5

Trustpilot

KFH come highly recommended

KFH come highly recommended! We bought our flat through them 12 years ago and had such a good experience that they were our ‘go to’ when it came to selling. We had an asking price offer within 48 hours and true to his word, Barrington found us the ideal house, off-market. Finan navigated us smoothly through the process of moving and the flow of communication meant there were no glitches or surprises. A great team effort from KFH!

Charles · 21 March 2024

★★★★★ 5/5

Trustpilot

Great Service!

Leigha has been a great help with my property search. She is patient and really listens to what I want from a property! Thankyou!

Alex · 11 July 2024

★★★★★ 5/5

Trustpilot

Thanks to Naomi

Things were a bit confused at first but once Naomi in the Battersea office took over the letting everything clicked together. She made the whole process much easier for me than it could have been.

Ciarán · 1 December 2023

★★★★★ 5/5

Trustpilot

Vishal was instrumental in the process…

Vishal was instrumental in the process of buying the flat and always available to help and sort the issue - really recommend

Bastien · 14 August 2024

★★★★★ 5/5

Trustpilot

Brilliant agents highly recommend

Brilliant agents highly recommend. Jimmy and his team went over and beyond to ensure the sale went through smoothly and kept us informed at every stage. Highly recommend the Wimbledon branch.

Margaret · 26 February 2024

★★★★★ 5/5

Trustpilot

Great service from Tim Beattie and team…

Great service from Tim Beattie and team at KFH West Dulwich. Tim is extremely professional and helpful. He kept us up to date throughout the process with 'old school' courtesy. We cannot recommend the team at West Dulwich highly enough.

Elaine · 26 July 2023

★★★★★ 5/5

Trustpilot

Great Agency

Charlie Vickers made my experience easy, he was outstanding, very caring and helped me all along during the purchase of my property

Doris · 13 August 2024

★★★★★ 5/5

Trustpilot

Professional and responsive

We bought our house with KFH Crouch End (Harry was our main contact). The team was professional, responsive and made the purchase process as smooth as possible, which did not go unnoticed given how stressful a purchase period could be and was much appreciated.

F · 28 March 2023

★★★★★ 5/5

Google

Lucy and the team are very communicative and professional

Dan · 21 February 2025

★★★★★ 5/5

Trustpilot

Agent was very knowledgeable and…

Agent was very knowledgeable and helpful. He was very polite and positive and highlighted all of the positive features of the property

Jannett · 11 August 2024

★★★★★ 1/5

Trustpilot

Their incompetence doesn’t come at a cheap price at all

I'd give this company negative stars if I could.From inconsistent responses to maintenance requests (if any) to messing up residents account they've ticked all the possible boxes when is about lack of professionalism and gross incompetence.For the past 5 years and a half, since I live in a development managed by KFH, KFH employees:* always failed to send the budget on time,* messed up the finances of the development (residents who paid for their services and have direct debit set up get referred to solicitor for having unpaid debt),* sent us all kind of dodgy contractors who did more damaged that repair the existing issues (talking here about plumbing, door entry system, lifts),* ignored or simply delayed to take measures to rectify the security related issues and residents ended up with their property being damaged or stolen,* failed to obtain important documents from the developer when the so called handover took place,* failed to arrange maintenance contracts,* failed for years to collect the unpaid debt which led to not paying the contractors, which affected our RTM company credit score,* failed to put in place a handover process when they changed managing agents (this acted like a factory reset...every time a new person joined, we had to start from scratch with reporting existing issues or restart the improvement work),* lied through their arses the residents numerous times blaming the sun, the moon, the contractors, other residents etc most of the time someone made a complaint, in the happy scenario they bothered to respond to a complaint.The list can go on and on.For anyone who reads my comment, avoid having to do business with them especially if names as Richard Benson, Carl Warland, Lauren Brooks, Denisha Wallace, James Hewitt-Lee come up. Their incompetence doesn’t come at a cheap price at all.

Alexandra · 1 February 2024

★★★★★ 5/5

Trustpilot

Excellent service from KFH in Highgate

Excellent service from KFH in Highgate. Big thanks to Samantha Arnold and all the team for friendly, efficient service, excellent advice, steering us through our first let and for finding a great tenant.

John · 8 January 2024

★★★★★ 4/5

Trustpilot

KFH property management services

KFH has been providing the property management to us for more than 10 years, the service is always great.

Zhaobo · 16 March 2026

★★★★★ 4/5

Google

I worked with Charlotte to let a rental accommodation in Fulham. Coming from a different country, I had a lot of questions/concerns/requests. Charlotte was extremely dynamic and comfortable in taking me along the entire process and helping me out with my requests. I highly recommend them from experience!

Aayush · 25 October 2022

★★★★★ 1/5

Trustpilot

Extremely disappointed and cross!

Extremely disappointed by the incompetence, poor excuses and untruths from the letting agents of this agency. It started well three years ago with a top negotiator, but went down the slippery slope since he has left. They want to do as little for you as possible, and cancel viewings when clients are actually at the property, because you have a potential offer, even though, contracts have not yet been exchanged or signed, nor the referencing done. They let you down badly. I do not recommend Kinleigh at all if you have a property to rent.

LISE · 25 January 2024

★★★★★ 2/5

Trustpilot

Not the best experience with KFH

Difficult experience with KFH. I was a buyer. The specific agent dealing with my purchase was almost completely absent from the majority of the process. No communication or updates, several times was told they’d come back to me the next day on my queries, but would only reply with answers when I chased, and then generally several weeks later. Even my solicitor commented they found the agent ‘unhelpful’, and the solicitor was recommended by KFH, so presumably not a standard they generally work to. Towards the end of the process (approx 10 days prior to completion) I received an unprecedented amount of communication (email and phone) from the agent pushing for a completion pre Christmas, so everything subsequently became a pressured, panicked rush to get everything finished. The whole process was unnecessarily stressful, this was not my first property purchase so I’m aware it shouldn’t have been so unpleasant.

Victoria · 24 January 2024

★★★★★ 2/5

Trustpilot

Terrible responsiveness

Terrible responsiveness, and customer serviceAgents only seem to respond to tenant inquiries when the landlord needs something, and follows up with immediate urgency. When it comes to tenant inquires around repairs, or tenancy information, they are slow and on a number of occasions have to be pushed to action anything. You can tell who they really are there to represent and help.

Pbabs · 7 December 2024

★★★★★ 5/5

Trustpilot

Our experience with KFH letting teams…

Our experience with KFH letting teams was wonderful.we have long established relationships with them on providing us with good tenants.The reputation of them handles the letting process was always excellent.we are delighted with the services and support they offered on providing new tenants and drawing contracts on our behalf and tenants.we definitely will recommend them as excellent estate agents in our area.Regards David & Michelle

Michelle · 24 October 2024

★★★★★ 5/5

Google

The team at KFH Fulham headed up by Tom Foreman-Browne were terrific. I needed to let my property speedily and they came up trumps - no wasting time with unlikely prospective tenants - and Farhana Ahmed and Tom Foreman-Browne were professional, friendly and knowledgeable as well as available every step of the way. Many thanks guys! I will definitely be coming back to KFH next time.

Alex · 26 October 2017

★★★★★ 5/5

Trustpilot

every stage of the process

Emilia was very caring, and helped us through the stages with the brightest smile

Samaneh · 6 December 2024