Kinleigh Folkard & Hayward Fulham and Chelsea Sales reviews in Hammersmith and Fulham

★★★★★ 4/5

Trustpilot

Bakers Street office - thank you 🙏🏽

Yasmin Vedat of the Bakers street branch of KFH is the deal! From the moment we met she sold the property from the first sentence. Amazing! … And true to fact we have been happy purchasers with everything she said holding true. KFH with Kemi and the team were quite diligent and professional. The transaction went as smoothly as it could despite the fact we were doing this on the back of another sale. There was need for patience, understanding and allighnmnets which Yasmin ably provided between the two parties and the office delivered effectively. Highly recommended ..

Mahmoud · 26 February 2024

★★★★★ 5/5

Trustpilot

Would use KFH Catford again

I sold my flat with KFH and chose them due to the initial reception from the manager, Alex, and also because they offered a short term commitment whereby you can jump ship if you feel you need to.I didn't need to. They have a good database and pull out all the stops in that initial period. I had an offer I could accept before the listing was even published.I primarily dealt with Millie and sometimes Alex. They are both good and sales and very proactive. They kept on the case with the solicitors, which was very much needed at times.I'd sell through them again.There was a couple of clangers with the admin side of things but I spotted the mistakes and they rectified quickly. Nothing to hold against them, just a reminder to be 'on it' yourself at all times in the process.... Including with your own solicitor. Just the nature of these things with the amount of people involved and all the paperwork.Thankyou Millie and Alex and everyone else involved in the sale!

Verity · 16 February 2024

★★★★★ 5/5

Google

Thanks Ruby, I am very appreciative of your help. It’s a nice experience with you and your company.

Claire · 26 March 2026

★★★★★ 5/5

Trustpilot

I highly recommend this property and…

I highly recommend this property and the real estate agent, Ayo Akigbogun. When a difficult issue arose with the paperwork, he did his best to assist with my contract, and as a result, I am now renting a fantastic home. I would like to express my gratitude once again for his hard work, and I strongly recommend Ayo Akigbogun to anyone looking for a property in the area.

Rosie · 20 September 2024

★★★★★ 5/5

Trustpilot

Francesca Martin Putney

I have recently undertook the unpleasant task of navigating the London rental market & quickly discovered it is essentially like being in The Hunger Games. The process is very stressful & quite overwhelming. Until Francesca Martin took my details. She gave exemplary service; focused on the discovery of her client, working diligently to match a property to my personal specifications & non negotiables. Her communication was clear, consistent & considerate. This is so important when searching for a home. You have to be very open & comfortable to convey your situation. Her due diligence & ability to connect with the client resulted in me finding my new home. She eradicated the stress & has honestly allowed me to focus on the excitement of starting a new chapter. Thank you Frankie xx

Emma · 11 February 2024

★★★★★ 5/5

Trustpilot

Post-Acquisition Review

Post-Acquisition ReviewI must say, the team has been outstanding throughout the process! Special thanks to Gurdeep Gohler, who managed everything from day one. He was incredibly proactive, coordinating seamlessly with all stakeholders whenever needed. Thanks to Max Turner as well for his support!I highly recommend the Clapham team for anyone looking to handle their property sale or purchase.Purchase completed in just 3 months!

Mr · 28 November 2024

★★★★★ 2/5

Trustpilot

Poor property management

We were tenants with KFH property managing for four years during which time we found their service to be incompetent. Serious issues (leaking roofs, lack of working shower) took months to fix, and we had a serious mouse infestation for 9 months which lead to personal item and property damage (which could have been resolved with contractors coming in to block up large holes in the property as the mice were mainly residing in the flat below us - instead a man on a bike came round to glue the smaller holes temporarily). We could seemingly never get a straight answer from whichever current property manager was working on our property, and they always seemed to have no idea what they were doing or how to move the issues forward to resolve. We were often treated like we didn't know what we were talking about and had to spend significant time dealing with numerous contractors for these issues. KFH were never timely with updates on the problems or communications from the landlord - we always had to chase. I would not advise renting a property where they are property manager, it is not a well run organisation.

Susannah · 22 November 2025

★★★★★ 1/5

Trustpilot

Don’t choose Joel as your agent

At the beginning, Joel was reactive, but he became more pushy the minute my offer got accepted. We agreed that the lease extension was on its way (in February) … I went on holiday and the whole week the guy did not stop pushing for me to get a lawyer. He recommended the agency’s lawyer and said that the purchase will go off if I do not have a lawyer by the end of the week. He said that the other party is more than ready and that they have a London lawyer, as KFH advised, and they are ready to close the deal. He insisted that I should take the lawyer that the agency advised. After looking at the KFH agency for lawyers rating in Google reviews, I saw that the agency acts like a broker for the lawyers, once they give you one, if she/he is not responsive, the fault is yours and the agency does not get involved anymore… I did my research and looked for my own lawyer. I choose one that has very good ratings for this kind of deal, but the criticism from Joel did not wait: “why did you take a lawyer outside of London?”/ “why did you not choose one of our lawyers? They are more prepared”/ “I looked into the Google rating for the lawyer you picked [4.5 against the agencies 3 points] and they are not good”. I just ignored his comments as I wanted to proceed with the transaction. Everyone told me that this can take up to 3 months to complete. After a month and half, I enquired Joel to know what the situation was. It turned out the other party did not have a lawyer; they were still finding one… After 2 months, stuff started to move a bit, but again stopped, why? My lawyer found out that the other party had only just started the negotiation for the lease extension at the end of May (it was supposed to start in February), so until that is done the sale is on hold… Time went by and my mortgage offer was getting to an end, good old Joel got back to his pushy techniques, blaming my solicitor for everything. After 10 months waiting, finally we got to see the light at the end of the tunnel. Of course, Joel was not going to take responsibility for the agreement I did with him as before putting my offer- he said to me that everything that I see in the apartment is mine if I proposed a certain amount of money, but at the end that was not true and the seller wanted back some stuff. As always, Joel did not take responsibility for what he said with the excuse that he sells properties and not furniture, and talked again of his years of experience as a house seller and in other words I should just go cry to the river… Not the best experience buying a new home.

Boris · 30 January 2024

★★★★★ 1/5

Trustpilot

Totally appalling and useless company

Totally appalling and useless company. Never ending change of managers for one property. This is their tactics, let someone take over to annoy their customers to start all over again. They have absolutely no clue how to communicate, even when you engage with senior directors Richard Benson and Carl Warland, they can't help!. Shannaleigh Batson is a senior manager- not sure how!. Alex Kelly and Linda Foss are totally unhelpful and they just ignore any emails sent out to them. There are so many names to put out there but these are the current ones Everyone at KFH including their account team can't do simple spreadsheet. Please avoid at all cost

Sal · 30 January 2024

★★★★★ 5/5

Trustpilot

Proactive sales team & excellent communications

Sian & the team in Brockley delivered us a successful property sale, in challenging times. As advertised, they were incredibly proactive in seeking potential buyers from across their SE London network of offices, and communication throughout was excellent. Out of 3 agencies we interviewed, they were the only agency to suggest we list without securing a lease extension first, which saved us a huge amount of money, time, and I'm sure, sanity. Sian is exactly the type of calm influence and cool head you want from a sales manager, especially when delays are causing stress across the chain. Darren's dedication to keeping everyone updated and keeping the process moving is incredible. I'm not many agents would sing happy birthday to a client as well as Darren did!KFH were open to discussions about things that were important to me, like sequencing of photos for adverts, and offered expert advice they backed up at every step.I'd like to thank Sian & Darren in particular, as well as Gintare who's efforts introduced a number of qualified buyers to our property.

Linz · 30 January 2024

★★★★★ 5/5

Trustpilot

Has the best experience buying my first…

Has the best experience buying my first property with Sawan as my mortgage advisor. He made sure I fully understood each step of the process and worked hard to get the best mortgage for me. He was always available when I needed anything and would answer all my questions with a full explanation. Could not have gone to a better mortgage advisor! Thank you Sawan!

Chloe · 26 October 2024

★★★★★ 1/5

Trustpilot

KFH are not a good lettings agent

KFH lettings management are poor, to say the least. Emails & phone calls are ignored and unexplained charges are regularly levied and often incorrect or unjustified. I would absolutely discourage all landlords from employing them, they are really not reliable or helpful.

Richard · 7 September 2026

★★★★★ 5/5

Trustpilot

Professional and personable approach…

Professional and personable approach when selling our property and sourcing a mortgage for our onward purchase. Since the first meeting and valuation with Shaun our needs have been met with support from the team and especially from Oliver who has been looking after us and our potential buyers. Superb communication with a clam but reassuring and professional approach from Oliver is always appreciated. Also his recommendation to try KFH mortgage services was exactly what we were after and more. Sawan took time to understand our needs and finances to help us secure a mortgage offer which met our needs and then helped us to further reduce the rate as the market changed. His approach and experience is second to none with his colleague Sharon always accessible and communicating important steps for completion and information along the way. Thank you KFH Highgate team for looking after us in terms of our sale. In regards to our onward purchase with KFH Finchley a huge thank you to Shantay for helping us find a property to meet our needs. Your excellent communication and support in discussions, viewings and understanding our situation is very much appreciated.Thank you KFH Finchley team for looking after us in terms of our purchase.

Mirek · 26 January 2024

★★★★★ 5/5

Trustpilot

We want to thank KFH Wimbledon branch

We want to thank KFH Wimbledon branch, especially Maryam Beyzavi, our sales negotiator who did an exceptional job in getting us the highest price in the whole street we lived in. Her record is testimony to her hard work. We were able to move to our dream home in record time. Maryam is very approachable, hardworking& diligent. We highly recommend her as she will deliver results.Thank you to KFH Wimbledon

Sherene · 28 July 2024

★★★★★ 5/5

Trustpilot

Drawn out process, but Martin's tenacity and perseverance paid off!

We had a very drawn out process to buy our property, but the tenacity show by the team, especially Martin, got us there.The purchase was part of a chain, although we sold and moved in with family to become chain free. The person at the top of the chain consistently changed their mind on important factors, threatening the purchase of our dream home, however, with a lot of persistence, and no doubt hundreds of calls and emails, we now own a fantastic house!

Elliot · 16 January 2024

★★★★★ 5/5

Trustpilot

Antonino was very helpful!

Antonino was very helpful during our check out process and ensured our deposit was refunded back same day. Very good service!

Blerta · 18 February 2026

★★★★★ 5/5

Trustpilot

I would like to provide feedback…

I would like to provide feedback specifically related to rent accounting service provided by Kfh, Tish Kunaratnam has been great with answering all queries and providing timely updates, and generally been great!

Kanta · 12 November 2025

★★★★★ 5/5

Trustpilot

Thanks Euan and team!

Big thanks to Euan and team (in particular our mortgage broker, Sawan) for all of the help and guidance purchasing our first home. Euan kept us super well informed and made sure that all aspects of the sale progressed as planned, coordinating with our solicitor, inspectors, mortgage broker, seller and others. Sawan helped to make sure that we were super well informed on mortgage products and worked hard to make sure we got the best rate possible as interest rates changed quickly between offer acceptance and exchange. We’re very pleased with how things turned out. Thank you!

Christopher · 10 January 2024

★★★★★ 5/5

Trustpilot

Mortgage Broker - Kevin Hurley

This is the second conveyance that I have worked with Kevin regarding my mortgage. Kevin is very responsive and eager to assist. He was willing to scour the market for cheaper mortgage rates right up to exchange and was always on hand to navigate tricky elements of the process. I will be using him again when my mortgage is up for renewal in 2 years!

Matthew · 10 October 2024

★★★★★ 5/5

Trustpilot

Chiswick landlady

I have been a landlady in Chiswick for 10 years and have always used KFH Chiswick to find me tenants. I would particularly like to recommend Rebecca, who is the branch manager, for all her help in securing the most recent family to rent my house. She has acted wisely, respectfully and very promptly, advising thoughtfully with some difficult decisions I had to make. She went the extra mile.

Nicola · 6 August 2024

★★★★★ 1/5

Trustpilot

KFH have left hundreds of residents…

KFH have left hundreds of residents without hot water and heating in one of the buildings they “manage” for weeks in the middle of winter. There has been no urgency in resolving the issue - KFH have required constant chasing and communicated with residents terribly. And they have told lie after lie - one day it’s one issue, that’s not fixed, than it’s another, that’ll be “fixed” tomorrow, now it’s a new issue, repeat, repeat, repeat. Also no apology, or even acknowledgement from anyone senior in the organisation. They haven’t even met with the residents, hundreds of which have been washing in cold water for weeks. They have shown no compassion or care - they haven’t accessed if anyone in the building is vulnerable in any way, and they have ignored the needs of people with incredibly young babies and children. A cruel, callous organisation.

Helen · 7 January 2024

★★★★★ 5/5

Google

I couldn't recommend KFH Fulham more. Valerija Christensen was incredibly helpful, not only with helping me find a great flat but also helping me liaise with the landlords to negotiate my contract. Communication was always quick and helpful and Valerija was always available to answer one of my many questions. Thank you Valerija!

Joakim · 21 March 2025

★★★★★ 5/5

Google

Had a great experience purchasing a flat in Fulham with KFH. Special thanks to Ruby for being so kind, easy to work with and most importantly determined! KFH also had the nicer selection of Flats as well.

Andy · 17 September 2025

★★★★★ 5/5

Trustpilot

I recently used KFH for my mortgage application…

I recently used KFH for my mortgage application. I was very pleased with their service, particularly from their Mortgage Consultant, Lucas Matta. Throughout the entire process, Lucas was incredibly helpful, professional, explained every step in detail, and was always available to answer any questions we had. He made what can be a very stressful experience completely painless.If you're looking for a mortgage broker, I highly recommend Lucas Matta at KFH!

Ben · 11 July 2024