Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,978 reviews across 3 platforms
29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 29 Effie Road, is rated 4.4 out of 5 across 1,978 reviews on three platforms, including 241 Google reviews rated 4.9.
241
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,721
Reviews on Trustpilot
Business-wide
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotKFH Crystal Palace branch letting and management
KFH Crystal Palace branch have let and managed our property for several years. We have been pleased with the quality of service and the responsiveness of the people involved in different aspects of the letting and management process. We have found their charges competitive and the financial aspects, including clear monthly statements, are transparent. We have had no reason to consider alternative agents.
5/5
TrustpilotGreat selling experience!
The team at KFH (we worked mostly with Joe and Che) were extremely conscientious and thorough, and helped us navigate every aspect of the sale. Communication was great and they were always available to give sound advice. Would happily recommend!
5/5
TrustpilotMortgage application
The mortgage team at Kinleigh Folkard & Hayward were more than a pleasure to deal with from start to finish. They took me through each step explaining and advising me as we went. It made the whole mortgage experience feel a lot more manageable.
1/5
TrustpilotNever contact this agency!!
Never contact this agency!!! After filling out the questionnaire and providing all the documents, the rent is refused and the deposit is not returned!!!
5/5
TrustpilotThe lettings team at Peckham are wonderful!
The lettings team at Peckham are professional, personable, kind, courteous and genuinely a lovely group. Andy's efficiency and guidance has been helpful and professional. Paul, Clement and Ivan are such lovely guys who show genuine interest and concern about their clients needs, both landlords and tenants. Thank you to the Peckham team.
5/5
GoogleTom Goddard was great help with our search. He definitely went above and beyond to ensure we got what we were looking for. Thanks, Tom!
5/5
GooglePeter has been great, professional, and very prompt. He understands our requirements very well and has come back to us with properties with great potential.
4/5
TrustpilotKFH were helpful and professional…
KFH were helpful and professional throughout the process of selling my flat. The flat took time to sell due to the changing financial circumstances experienced in 2023. KFH were always ready with new potential buyers and supported me during anxious moments.
4/5
TrustpilotKFH are friendly and professional
We sold our house through KFH with a minimum of fuss.Their valuation and selling process was realistic and professional.We would use KFH again.
1/5
TrustpilotIt’s been hell dealing with the agency…
It’s been hell dealing with the agency by the end of tenancy. They are not really tenant friendly. They side more with the landlords, and if you get a bad none responsive landlord you just have to deal with it. They are thief of your money and trust
2/5
TrustpilotWorking for landlords not tenants
Working for landlords not tenants. Extremely pushy, got us to make unnecessary compromises for the landlord wherever possible, encourage rent bidding, rushed us into handing over money, resistant to making repairs to the house before moving in.Our agent was Francesca Ottley. Would never work with her again.
5/5
TrustpilotI was well supported from start to finish.
Communication was great from start to completion, I knew what to expect and was guided along the way. Moving home is stressful but the support I received helped process run smoothly.
5/5
TrustpilotWe couldn’t have been happier with our…
We couldn’t have been happier with our experience purchasing our house through KFH. Stephen at the East Dulwich office was incredibly helpful throughout the experience, he was attentive, proactive and understanding. He always went above and beyond to make sure the experience was as smooth as it could be.
5/5
TrustpilotHad the most amazing experience being…
Had the most amazing experience being looked after by Sawan and Sharon on my remortgage process. Will definitely be contacting them again on my future mortgages.
5/5
TrustpilotI have been looking at properties in…
I have been looking at properties in beckenham and had lily elvery helping me.She is a asset to the company so very helpful and would highly reccomend using her to help you find a property.Thanks so much lily i will recommend you and your company to others.
5/5
TrustpilotHelpful and professional
Fantastic experience working with Sawan, Sharon and Ravi. The team are very helpful and always willing to make time to have a meeting to discuss the deals available. Really good communication and organised.
5/5
TrustpilotNot having moved in over 40 years we…
Not having moved in over 40 years we found KFH extremely patient with us. They guided us through the whole process of buying and selling a property. The staff were friendly and considerate.
5/5
TrustpilotReally enjoyed working with KFH
Really enjoyed working with KFH. They always had the most up to date information on our transaction sometimes even before we knew. Would use them again.
1/5
TrustpilotThese guys are bullies…
These guys are bullies…. They are trying to extract money from an honest tenant to cover the costs they incurred due to internal mistakes. They just keep increasing the amount demanded without adequately answering simple enquiries…very unfair
5/5
TrustpilotSold within a month
Picked up our property from another agent, after 6 months and two sales falling through. Within a month it was sold, at a considerably higher price than the previous two occasions.
5/5
TrustpilotThe whole experience with KFH was first…
The whole experience with KFH was first Class . They did what they promised …Efficient management , superb sales team , good at executing and closing The whole experience of Selling or buying a house is stressful and they take it away !
5/5
TrustpilotThe whole process (which involved the…Letting of Flat
The whole process (which involved the letting of our flat) went very smoothly, which could have been a lot different as the letting fell within the Christmas period. To date we are very impressed with the systems in place and staff commitment and would have no hesitation recommending this company - a professional & helpful team (KFH, Lordship Lane, East Dulwich)
5/5
GoogleMy experience with Peter Kasicki, was exceptional, he was professional, accommodating and really patient. He is on top of everything and makes you feel at ease and in good hands. It is so refreshing to have someone like him help us out, especially when you are dealing with things on the phone and abroad. Fantastic service, and I look forward to working with him again in the neat future. Million thanks .
5/5
TrustpilotGreat Broker
Lucas from the Tooting KfH branch was a pleasure to deal with. Extremely friendly and considerate of our needs and got us a great rate for our mortgage. Would highly recommend
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