Kinleigh Folkard & Hayward Fulham and Chelsea Sales reviews in Hammersmith and Fulham

★★★★★ 3/5

Trustpilot

I felt like we had to keep prompting…

I felt like we had to keep prompting them to act to do things.We were told there would be a 'For Sale' board outside our property as part of our agreement but it wasn't put there for months until I pointed it out to them. Also, I asked them to add to the Right Move advertisement that there is off road parking outside the front door, which is free, to help from a selling point of view.There were 2 executors in the process of selling our parents' house, both myself & my brother. We should both have been cc'd in ALL emails from KFH but unfortunately we weren't. Ultimately this led to lots of confusion sometimes with only one of us knowing and assuming the other already knew or had dealt with matters arising.

C · 22 March 2023

★★★★★ 5/5

Trustpilot

Stuck with us to the end!

Hannah and Sally were amazing as they stuck with us through the difficult 18-month process to buy our dream property.

London · 17 November 2025

★★★★★ 5/5

Trustpilot

Top mortgage consultant

Dominic and the wider team were friendly and professional when helping us arrange a mortgage, during a period when fluctuating interest rates made this trickier than it would be ordinarily. There were so many other stresses around purchasing a property that it was much appreciated that we didn't experience that in arranging the finance. I'm writing this review a few months after our home purchase and remain happy with the mortgage product we decided on. Great job!

Matthew · 3 June 2023

★★★★★ 5/5

Trustpilot

Thank You Darren Tait - KFH Brockley

Hi KFH, Would like to give an unbelievably huge thank you to Darren Tait at Brockley KFH who did an incredible job. Incredibly diligent, always available and helped us so much with getting us into our dream flat in very stressful situation. We would not be there without him. Cannot state how amazing he was for us, he deserves a promotion or senior role because of his care and professionalism.Isaac and Katharine

Isaac · 10 October 2023

★★★★★ 5/5

Trustpilot

Rita and Joe from the northcote road…

Rita and Joe from the northcote road branch have been amazing. Nothing has been too much trouble and they have gone above and beyond to ensure a stress free as possible process for my sale. Can’t thank them both enough and would highly recommend

Nastassja · 31 May 2026

★★★★★ 5/5

Google

After a while of looking, through being very picky. The team at KFH were amazingly helpful. Peter and Tom were very professional and great at staying in touch. In the end Peter managed to find exactly what we were looking for in a rental. Exactly what you'd hope for in an agent and agency.

Tasman · 22 September 2024

★★★★★ 5/5

Trustpilot

We sold the apartment through KFH in…

We sold the apartment through KFH in Clerkenwell with the support of Jonathan Clews and the team. They were from the start to finish professional, demonstrated good local knowledge of the market, gave a realistic perspective on the market value and ultimately helped us to complete and exchange. I would happily recommend Jon and the team. Regards Frank

Frank · 13 July 2024

★★★★★ 5/5

Trustpilot

KFH Property Management

My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)

Sam · 30 June 2026

★★★★★ 5/5

Trustpilot

Shout out for Lisa!

Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,

MS · 13 June 2024

★★★★★ 5/5

Trustpilot

Kandice was a very professional and…

Kandice was a very professional and great tour guide through the property i viewed , she had great knowledge of the property and answered all questions I threw at her without hesitation, I couldn’t have asked for a better guide , just waiting to hear back from the landlord now , Thankyou Kandice for all of your help hope you see this , Thankyou !!!!

Tyla · 17 February 2024

★★★★★ 4/5

Trustpilot

I wanted to put my flat on rent .As…

I wanted to put my flat on rent .As soon as I got in touch with KFH Danica was in touch and gave honest opinion about the flat.Straight away flat was on web site and advised us what to do to put property in rental market.She was always there when ever I gave ring to her and was very helpful.

Kantilal · 22 May 2024

★★★★★ 5/5

Trustpilot

Fantastic friendly service!

We had a great experience when buying our house through KFH. The whole team at Crouch End branch were friendly and helpful. The online portal to submit our offer was straightforward and a clear process. A special thanks to Harry who worked closely with me throughout our purchase. He was knowledgable, friendly and helped move things forward. From offer to completion in 4 weeks! I would have no hesitation to use or recommend KFH :)

Becky · 6 June 2023

★★★★★ 5/5

Google

I don't usually write companies reviews, however my experience working with the KFH Fulham and Chelsea office has been amazing. India has been incredibly helpful and also very thoughtful. She will go above and beyond to help you the best way she can. Thank you India, and I genuinely believe that office has an absolute Gem.

Moses · 24 July 2024

★★★★★ 5/5

Trustpilot

Big thanks to Lucas Matta for all his…

Big thanks to Lucas Matta for all his hard work on securing my mortgage for me. As a first time buyer, the process was unfamiliar and a little nerve wrecking but Lucas explained everything clearly and concisely in an easy to understand manner. Outstanding expertise and support throughout the process - 5 stars

Chloe · 12 September 2024

★★★★★ 5/5

Trustpilot

Greatly Impressed by their excellent Service

We were so impressed by the service provided by the Southgate Branch branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted by the whole process was. Sebastian and Emanuele were especially brilliant during my occasional wobbles. Excellent.

Mr · 6 July 2024

★★★★★ 5/5

Trustpilot

Very impressive company

My wife and I have been very impressed by the staff at the KFH branch in Wimbledon Hill Road, Wimbledon. We wanted to rent out our two bedroom flat and they were able to come up with several suitable candidates almost immediately, with very encouraging proposed rents. Both the front room and backroom staff kept us informed all the time as to developments and the whole operation went smoothly. The KFH Portal is particularly useful.

Ronald · 24 May 2023

★★★★★ 5/5

Trustpilot

Great first time buying experience!

I had such a pleasant experience buying my first property with KFH, from the first viewings to the day I picked up the keys. They really listened to what kind of properties I was interested in and ensured I wasn’t wasting time on viewings that didn’t meet my requirements. Big shoutout to Callum in the Streatham branch - thank you for making this experience easy, straight forward and quick. I will definitely use there services again!

Klejda · 20 April 2023

★★★★★ 5/5

Trustpilot

We were so impressed by the service…

We were so impressed by the service provided by the Kennington branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted in how trouble-free the process was. Paul and Abigail were especially brilliant during my occasional wobbles. Excellent.

Carl · 1 July 2024

★★★★★ 5/5

Trustpilot

Great experience with KFH

We can't thank Sebastian and his team enough for the excellent service we received from Kinleigh, Southgate throughout our house sale/purchase. Totally supportive and professional. Sebastian was magnificent. He kept us updated throughout the process and did the solicitors job too while keeping everything on track. This is customer service of the highest level. I would highly recommend KFH

Rajeev · 16 May 2024

★★★★★ 1/5

Trustpilot

Sadly no work ethics!

You are in your thirties, Now that you have a baby who is almost one, you start your search of a two bedroom place to buy. months and months every Saturday is filled with viewings and your baby probably thinks this is how life normally is. Finally you find a place you love, you make an offer and it gets accepted!! You are over the moon. You come home and dance out of excitement. Your baby does not get it but understands there is something nice going on. She will have a room after-all.You get asked some documents for the process to start and you send them immediately. You try to sort your mortgage and solicitor at the same time, too. Well these are hard but necessary steps to take. Everything is normal until now.But here comes the sickening part!Alina, the sales negotiator you worked with so far who is a lovely lady by the way is away for the week and leaves her assistant to take care of paperwork for her. They need your solicitors details to write the offer accepted letter. First thing Monday morning you email the details of your solicitor to that assistant. You have hours long mortgage application meetings with the broker afterwards and they have all your personal and bank details at that point. Peter West the assistant does not write back to you at all on Monday. Tuesday he is still quiet. You write a follow up email. No reply. Wednesday he writes back that he needs to contact the seller and wednesday night he asks you to call him. Yes unfortunately you are correct! In the meantime, even though your offer was accepted he did not care about his manager, did not care about you or your hopes and dreams, did not care about work ethics and did not care about the reputation of the real estate agency he works for and he kept on showing the flat to others, found a cash buyer of course and on the phone he says, “there is another flat, why don’t you look at that?”Yes there are thousands of flats all over the uk but is this fair to us? Is it fair to his superior? Is it ethical? Our mortgage application is accepted now with the flat gone missing. Couldn’t Peter show other flats to the cash buyer? Was the one with our accepted offer the only one they had in all of kfh? I feel so disappointed with the system and I think kfh needs to sort this out if it wants to prevent its reputation from being tarnished. Make things right!

Sedef · 5 November 2022

★★★★★ 5/5

Google

Fantastic effort and work rate from the team at Fulham ESPECIALLY Nazanin Rostaie who went well over the extra mile to get the the exchange of contracts done.... it has been a very up and down nerve wracking experience but that is purely down to the archaic process of house buying in England!! Thank goodness for the professionalism of the team at KFH at Fulham & we can now look forward to the completion date to move in. Once again a huge thank you to Naz and the whole team who made it possible!

A.J · 23 October 2022

★★★★★ 5/5

Trustpilot

Jess Prescott

Jess Prescott - an amazing relationship manager. Thank you!!

Edward · 29 May 2026

★★★★★ 5/5

Google

I’ve been talking to Ruby, and she has been incredibly helpful with my research so far. Highly recommend!

Emma · 16 March 2026

★★★★★ 5/5

Trustpilot

KFH went more than the extra mile in…

KFH went more than the extra mile in arranging multiple visits to the property and maintaining a close link between us and the vendors. As a result of this we were able to view and complete within a matter of weeks. I cannot recommend KFH too highly. Lisa and her team are first class.

Dave · 23 July 2024