Trusted Agent profile · Hammersmith and Fulham

John D Wood & Co. Parsons Green Sales reviews in Hammersmith and Fulham

4.1

★★★★★ Great

422 reviews across 2 platforms

287 New Kings Road, Fulham, SW6 4RE, Hammersmith and Fulham, SW6 4RE

Part of John D Wood & Co., see every office.

John D Wood & Co.'s office in Hammersmith and Fulham, at 287 New Kings Road, is rated 4.1 out of 5 across 422 reviews on two platforms, including 139 Google reviews rated 4.9.

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4.9 / 5

139

Reviews on Google

This office

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283

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Paris is a very good agent

Paris was able to help me find the ideal flat in record time. He was very responsive and provided personalized service.

Raphael · 4 February 2025

5/5

Google

Adrian and his team did a wonderful job of making the selling process extremely smooth and straightforward. I wouldn’t hesitate to work with Adrian and JDW again.

Joseph · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Helpful team member

Charles Spalton from the Battersea office was very helpful. He kept me up-to-date with all the different options available during my search process.

Seb · 5 May 2026

5/5

Trustpilot

I would thoroughly recommend JDW...

I would thoroughly recommend John D Wood's Earls Court office - being involved in any property purchase/sale is generally a pretty stressful experience but Sophie (Ling) and Fee (Henderson) have guided me through the labrynth of paperwork and processes with great professionalism and expertise and most importantly kept me calm whenever I began to panic about something! Thank you, thank you, thank you.

George · 16 April 2025

5/5

Trustpilot

Successful Wimbledon house sale

Very professional service with a personal touch. Liked that we had our own WhatsApp group which made for prompt communications. Really nice people.

Ms · 3 May 2026

4/5

Trustpilot

Paris provided great service and was…

Paris provided great service and was super helpful in facilitating the letting of the flat I stay in. He is very responsive and friendly!

Rithika · 23 April 2026

5/5

Google

We were struggling to find a flat, and Becca Duggan came through for us! She is definitely one of the best agents I’ve interacted with, and I’ve met a lot of agents. She was incredibly lovely, very efficient and thorough, and replied really fast even outside working hours. She went above and beyond for us; we’re very grateful for all her help.

Charline · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

John D Wood in Beckenham have made a…

John D Wood in Beckenham have made a really positive impact on the Beckenham housing market and local community since opening up. Very well done!

Munsoor · 9 April 2026

5/5

Google

I had a great experience of working with Charlotte at John D Wood. Even though we did not end up going for any of the properties she suggested for us, she helped us during our search brilliantly. She was responsive to our feedback about properties, quick to reply to messages and always friendly when we met her in person. Thank you!

Polly · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently worked with them renting a flat. My agent Munroe (and Will) was very helpful in getting all things sorted, so from viewing to moving in, all was smooth and efficient. Highly recommended if you are looking for a flat in the area, they know what they’re doing 🙌🏼

Shin · 26 June 2024

Agent replied · 24 October 2024

Hi Shin, thank you for sharing your positive experience with us! We're delighted to hear that Munroe and Will provided you with excellent service from start to finish. If you need any further assistance in the future, feel free to reach out. Thank you for recommending us! 🙌🏼 kind regards, Lucy, Customer Relations. …

5/5

Google

We would highly recommend John D Wood in Parsons Green to anyone selling a family house. Before the house was listed online (c£3.5m), they were able to show it to a select group of their most motivated buyers, one of whom ultimately bought the house. This is the test of a genuinely good agent. Molly, Adrian and Daniel all excelled!

Alex · 25 October 2023

Agent replied · 24 October 2024

Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid at any cost

If I could give zero I will! Awful experience starting from when they gave me the keys and then literally disappeared! Then the inventory was totally different from what I found in the house and when I contacted them they said contact the landlord we can’t do anything! Glad that the landlord was cooperative. Now after leaving the house it took them 10 days to send me the inventory checkout and I called them everyday and they gave a different story every day! Now I have been chasing the deposit for 1 month! Literally awful experience, avoid at any cost.

Heba · 21 June 2024

5/5

Trustpilot

Delighted with how the Chelsea office…

Delighted with how the Chelsea office managed my sale, in particular Sema and Jamie. Calm, responsive, proactive and showed real belief in the project. Head and shoulders above their competitors.

Peter · 13 July 2024

5/5

Google

2020 was always always going to be a challenging year selling a house but Adrian was fantastic, a great sense of humour but more to the point very professional, what more could you want!PositiveProfessionalism

Nicky · 13 January 2021

Agent replied · 12 January 2025

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

John D Wood recently helped me to find a new apartment. Nicole Caldeira led the property search and I found her to be a model of professionalism. She patiently and diligently identified potential properties to exacting requirements over a couple of months, and commendably booked several viewings outside of standard working hours to fit around my schedule. Suffice it to say that I am delighted with my new flat, and with the exceptional level of service she provided.PositiveProfessionalism

M · 25 October 2021

Agent replied · 24 October 2024

Thank you for the excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Kate Martin is fantastic

Kate Martin would definitely be my first choice of estate agent in the Primrose Hill and wider north west London area.

Raphael · 16 April 2026

1/5

Trustpilot

RUN AWAY FROM THEM!

RUN AWAY FROM THEM!I have lived in many flats in London and never have I experienced such a terrible process. First of all, we wrote down a formal offer with 1 only requirement. After our offer was accepted and we payed one week worth of rent to secure the place, they tell us that specific requirement cannot be met. They took almost 3 weeks to make the landlord sign our contract, and it was voided TWICE so we had to re-sign the contract 3 times in total as they kept adding clauses to it. During the move in, we realise the flat had not been cleaned (and the contract stated everything had to be professionally cleaned, even curtains and sofas.....) but the flat was in an appalling state really. We asked for it to be cleaned again and we are still waiting..... Not to say that we are still waiting for the landlord to pay the inventory. The people in this agency are very rude and will treat you bad. One advice, never use this agency!!!

NG · 17 May 2021

Agent replied · 23 October 2024

Dear NG, We would like to hear more about your experience with us, so if you could email across your name and email address, we can investigate this further. Thank you, John D Wood & Co.

5/5

Google

Renting our home through John D Wood was an effortless joy. From beginning to end they exceeded my expectations. Jamie Cozens went well beyond the call of duty, helping me with any and everything and I cannot recommend his services more highly - excellent personal & negotiation skills, efficient & reliable, professional yet personable, honest and a delight to deal with. Thank you Jamie and the rest of the team for your superb work

Jenny · 27 October 2014

5/5

Trustpilot

Great result and lovely to deal with

The John D Wood team in Herne Hill led by Sarah Dirilen did a brilliant job on my sale and I couldn't recommend them more highly. They achieved a really great result having found several suitable prospective buyers and multiple offers, and all quicker than I expected. The whole team were excellent - very responsive and available, professional and a pleasure to deal with throughout.

Simon · 17 January 2025

1/5

Trustpilot

Worst treatment

As a tenant by Vanet Asset Property Management (part of the John D Wood & Co Group), my comments for them are: just terrible!Such a bad treatment from one single agency. Staff turnover is extremely high, different agent each month. No issue log whatsoever, so you need to call them daily to make sure whoever picks up your case, will have the details. So many incidents where we thought our issue was progressing and being resolved, while in reality it wasn't!Forgetting/ignoring tasks, not even when it comes to deposit.Interesting to see what kind of training their agents go through? Do they know how to keep log of issues?Sorry but this is unacceptable treatment.

MS · 22 April 2021

Agent replied · 23 October 2024

Dear MS,we would like to hear more about your experience with us, so if you could email across your name and email address, we can investigate this further. Thank you, John D Wood & Co.

4/5

Trustpilot

Sound advice

Our property was already on the market when we met James Setright and although it was too late to appoint them, James provided clear and comprehensive advice on issues we were having with the process

Kr · 13 December 2025

5/5

Trustpilot

The Beckenham branch have been most…

The Beckenham branch have been most helpful in trying to sell our home and the staff are hard working and friendly.

GARY · 9 April 2026

5/5

Trustpilot

Very efficient and engaged team at…

Very efficient and engaged team at Beckenham. We managed to sell quickly and they really helped in getting a good offer.

Lela · 8 April 2026

5/5

Google

John D Wood, specifically Adrian and Molly, amazing! Super professional, super responsive and they really worked hard to give me the best experience. They were great at handling all the parties involved, it was all a bit messy, and being the in-between reliable source for everyone. Very happy with their service and great job during the sale!

Ester · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

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