Foxtons Fulham Broadway reviews in Hammersmith and Fulham

★★★★★ 5/5

Google

Very professional, attentive and knowledgeable office. I had a great experience working with Alex Andreae. There was a no pressure, full honesty approach that you don't always get with other agencies. I had to pause my search but will not hesitate to come back to Foxtons in the future to recommence when I'm ready. Highly recommend.

Natalie · 25 September 2024

★★★★★ 1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

★★★★★ 5/5

Google

We used Foxtons for our property search as first time buyers. Alex A was by far the best estate agent we worked with throughout our search (there were many!). Very helpful and friendly, and suggested properties we hadn’t seen online that were a great fit, because he had listened to what we liked and had a great sense of what we wanted. Thank you Alex!

Maddie · 29 March 2024

★★★★★ 5/5

Trustpilot

Yasmin from the west end office

Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us

E_G_E___ · 8 October 2026

★★★★★ 5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

★★★★★ 1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026

★★★★★ 4/5

Trustpilot

Thank you Habiba!

Habiba was very professional, helpful and friendly throughout the whole process.

Nusrat · 22 September 2026

★★★★★ 5/5

Trustpilot

I was assisted by the agent Noah

I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.

Talisson · 8 October 2026

★★★★★ 1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

★★★★★ 1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

★★★★★ 5/5

Trustpilot

So far, all good

Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.

Anish · 23 June 2026

★★★★★ 5/5

Trustpilot

Quick and Easy

The service I got from Ash was exceptional.

Tej · 22 September 2026

★★★★★ 4/5

Trustpilot

Overall good experience with Foxtons

Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.

Daniel · 24 June 2026

★★★★★ 1/5

Google

Absolutely disregard to landlords. I used Foxtons twice within 10 years, and always say it’s last time. Does not properly explain the fees and withhold extra amount from rent tenant pay. Promised me a credit towards fees, but never paid it in full after one year. Cheating on VAT. There is no one to complain to, they sending you around the circle. Original person who I was dealing with stop unswerving the calls as soon as I signed a contract and couldn’t find a time during one year to discuss situation with me. Their responses via emails doesn’t not address issues and they trying to show like they don’t understand my instructions. They just do what they want with your property and tenancy, regardless what you telling them. Really, this is the worst and ironically most expensive agency I was dealing with in 15 years.

Anna · 26 October 2022

★★★★★ 1/5

Trustpilot

New X Foxtons is appalling

New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.

Nic · 22 April 2026

★★★★★ 5/5

Google

I contacted Foxtons regarding a flat in Fulham that had unfortunately been let, the really helpful, professional agent, Nicholas Christensen phoned me back the next day with details of a property that had just been made available. I signed up there and then and Nicholas could not have been more helpful, he made a potentially complicated tenancy with multiple tenants seamless, clearly explaining everything that needed to be done and kept us all informed from initial application to moving in day. I could not be happier with the service provided by Foxtons, and in particular Nicholas, especially as we are over 100 miles away from the office. Highly recommend Nicholas and the team, I feel reassured in the knowledge that my son is being managed in his lovely flat by such a caring, professional agent! Thank you!! Edward

Edward · 4 October 2024

★★★★★ 5/5

Google

Alex Woj was extremely helpful throughout the whole process of finding a property to rent in the Fulham area. Always willing to help with any queries that we had, I really appreciated the swift communication and honest advice that he provided. I would highly recommend him to any prospective renters in the area!

Rory · 27 June 2024

★★★★★ 5/5

Google

I worked with the head of Sales Tommy Moore and Xavier Chambel. They got our property sale through in Fulham in an expedient manner at the price we wanted. We are very happy with the outcome. There were some blips in the middle but we got through from both sides with the desired outcome and Tommy and Xavier both did a great job in communicating /negotiating for the price we wanted and we felt the property should sell for.

Shivani · 4 October 2024

★★★★★ 5/5

Trustpilot

Harry Fox My Property Manager at…

Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended

Andrew · 22 June 2026

★★★★★ 5/5

Trustpilot

We were well supported by Molu

We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.

Bhaskar · 21 September 2026

★★★★★ 5/5

Google

My experience with Foxtons Estate Agency, particularly with Alex Woj, was exceptional. Alex guided me through the property viewing process with professionalism and genuine care. His knowledge and attention to detail made me feel confident in my decision. Thanks to Alex's dedication, I was able to move in within a month of showing interest.

Adam · 28 May 2024

★★★★★ 2/5

Trustpilot

Priorities are wrong

Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.

Teidi · 2 March 2026

★★★★★ 1/5

Trustpilot

nightmare agents

nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.

Bernard · 25 February 2026

★★★★★ 1/5

Trustpilot

They take the money & abandon…

They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.

Sally-Clare · 1 May 2026