Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe are most thankful to Alistair…
We are most thankful to Alistair Maclean who worked with us in getting a matter over the line in a timely manner. His fast responses and head on approach meant all parties involved were well informed. We look forward to working with him again in the near future.
Veena · 16 February 2024
Agent replied · 27 October 2024
Dear Veena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Patient maintain service
Petros who is the senior property manager in Dexters North Property Management team provides excellent job to diagnose and fix the wardrobe issue, he also patiently walk through all questions I had and take ownership to follow up on issues I asked. I am grateful about supports he delivered for me! Thank you!
Hongming · 25 October 2023
Agent replied · 27 October 2024
Dear Hongming Jiang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have an HMO building with 18 studios located in West Kensington and have been working Dawid and his teams in the last 15 years. They have always provided satisfactory and efficient service in the toughest time, even during COVID
Kelly · 15 September 2025
★★★★★ 5/5
TrustpilotGreat experience with Alistair
We recently exchanged contracts on a transaction. The agent was Alistair Maclean. He was great throughout with chasing all parties to bring the transaction to a successful conclusion. This transaction involved a slow management company and Alistair assisted in chasing until we received all required responses.
Elena · 26 March 2024
Agent replied · 27 October 2024
Dear Elena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAlex is a superb Manager. He really knows how to sell. His communication is amazing and he delivers what he promises. Our place was sold within days (-: A Big Thank you!
Stac · 24 October 2019
Agent replied · 22 October 2024
Dear Stacey, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had an amazing experience with Dexters in West Kensington. Daniel and Jorge took me on a viewing to see a lovely studio apartment with a spacious garden. They were attentive, so friendly and answered any questions I had about the property and the whole renting process. My partner and I are really happy with our apartment, it was immaculately flawless when we moved in due to the great cleaning service Dexters provides.
Thank you again to the superb staff at Dexters West Kensington, we couldn’t be more happy!
Lauren · 24 October 2019
Agent replied · 22 October 2024
Dear Lauren, Having read your review, we would like thank you for your feedback about our West Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
TrustpilotVery aggressive
Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
Steve · 22 November 2024
Agent replied · 22 November 2024
Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Consumer · 2 August 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
FacebookThey may look after the properties they sell but be warned never rent a property that they manage unless you want to be stitched up , i wouldn't go anywhere near them if you want to rent , they are in favour of the unprofessional and unreasonable landlords on their books it's all about money with them not principles , just a heads up I wouldn't rent 18 cowdray way off them they can't even work out how much to rent it for ... check it out on their website, they know the windows leak and its riddled with damp we got out when we could it may look nice in the pictures but don't be fooled we put up with it for 5 years with no support from the delaneys team at all ,,,
Karen · 11 October 2019
Agent replied · 22 February 2025
Working with someone like Mrs. EVELYN JOSHUA is a good experience and has yielded positive results for me every week. I invested my first $500 into bitcoin and Mrs. EVELYN helped me manage my account and i made $5500 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first. Mrs. EVELYN JOSHUA walked me through the entire process from start to finish, which was a HUGE plus!
Mrs. EVELYN made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you did
Contact info:
WhatsApp:+1(804)391-9232
E-mail:evelynjoshua24trades@gmail.com
★★★★★ 5/5
TrustpilotNicole. A great property manager…
Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!
MFJ · 14 December 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDona has been efficient
Dona has been efficient, professional and works well with me and my tenants
Andrew · 17 February 2023
Agent replied · 27 October 2024
Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatalie McWilliams is a great property…
Natalie McWilliams is a great property manager professional, responsive, and reliable. She made everything smooth and stress-free. Highly recommend!
KN · 17 March 2026
★★★★★ 5/5
GoogleI had a great experience with Dexters. Simon Harding was very patient with my girlfriend and I and went the extra mile to make sure we got into our apartment as soon as possible.
Jack · 24 October 2017
Agent replied · 22 October 2024
Dear Jack, We are delighted to read that our West Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
TrustpilotDexters will not care about you
We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.
Leo · 4 November 2021
Agent replied · 22 November 2024
Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotLied and mislead
When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.
Ewan · 21 September 2023
Agent replied · 27 October 2024
Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.
Lee · 9 November 2023
Agent replied · 27 October 2024
Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRecently used the Battersea branch to…
Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!
Lottie · 30 May 2022
Agent replied · 27 October 2024
Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Jose · 27 July 2024
Agent replied · 27 October 2024
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 27 October 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 22 November 2024
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Bobbie · 16 July 2024
Agent replied · 27 October 2024
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had the opportunity to deal with…
I have had the opportunity to deal with Carl Tettey and he was quite reactive and very helpful in dealing with some maintenance issues in the property I’m renting. He followed up with me to make sure everything was sorted out. I am happy with the interaction and service provided.
Mounaa · 14 November 2023
Agent replied · 27 October 2024
Dear Mounaa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid at all costs!
Avoid at all costs!They are very unprofessional and disrespectful! They are not helpful at all and keep on dragging every request you may have! The staff is rude and not to be trusted! I had the worst rental experience ever and I wouldn’t recommend them!
Tomas · 29 February 2024
Agent replied · 27 October 2024
Dear Tomas, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair was a brilliant support
Alistair was a brilliant support during the transaction, thank you so much!
Sophie · 18 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
