Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,240 reviews across 2 platforms
53 Shepherds Bush Green, London, W12 8PS, Hammersmith and Fulham, W12 8PS
Dexters's office in Hammersmith and Fulham, at 53 Shepherds Bush Green, is rated 4.4 out of 5 across 2,240 reviews on two platforms, including 378 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dexters Shepherds Bush hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
GoogleVery happy that i have chose Dexters. Keishan was very helpful during my research of the flat til i sign up the contract. Thanks to Dexters Team as well.
Dear Olive, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleThe team is really professional, enthusiastic, and positive. They continue to look after me well, as a landlord. Natalie Manin is particularly impressive, a force of nature, and a great sales person.
Dear Jeremy, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI have had the pleasure of dealing with Natalie Manin at the Shepherds Bush branch over the past 12 months. On every exchange, whether it be face to face, phone or email, she has been so professional, helpful and super efficient. Any requests or queries I have sent Natalie’s way have always been dealt with quickly, she is very knowledgable of her industry and I have every trust in her. A great service from Dexters W12, with Natalie as my main contact person, offering a truly great service.
Dear Seka, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
TrustpilotThank you Isabelle and paulo
I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe would really like to thank Jamille for managing the renting process for my partner and I. He has been extremely helpful and supportive since the very beginning, and eased the process for us. He is very committed with his work, hence our five stars for this branch. I would also like to appreciate Jenny during the viewing of the property.
Dear Patrick, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRahim is a fantastic lettings consultant. He’s professional, efficient, and always puts his clients first. His knowledge of the market and attention to detail make the process smooth and stress-free. Highly recommend!
Dear Dounia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleThe procedure of Dexters is quite smooth and clear, the APP you use is very easy to use, thus there is no challenging for me to get on track. The agency who is taking care of my rental agreement in Dexter, Mr. Tony Ryan, is quite impressive to me, He is professional and easy going person, always enthusiastic with a warm heart. I felt comfortable during the whole process of visiting and signing the contract with support from the Dexters' staff, in particular Mr. Tony Ryan. Thank you for patient assistance and all timely advices I have received, which are quite helpful.
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks to Amrita for her great support to us in finding the right property and then helping smooth the way to concluding the sale, with her responsiveness, energy, determination and helpfulness being exceptional. Her recommendation of and close-working with our solicitor also helped make the process a lot easier. Thanks also to her equally helpful colleague, Georgia, who helped keep things moving, and to Chris, who helped move things along at one key point!
Dear Paul, Thank you for taking the time in providing such lovely comments about Amrita in our Shepherds Bush office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleThank you Lara for all your hard work
Dear Juanca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleKevon was really helpful in the whole process.
Dear Pinar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRebeka Cercizi has been excellent!
5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotPrompt and super helpful. 👍
Prompt and super helpful.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
GoogleI had a great experience selling my property through Dexters - the team were friendly, helpful, professional, responsive and efficient. Special thanks to Penelope for leading the process on my flat - she was always available to speak and worked tirelessly to move things forward to completion. Highly recommended!
Dear Amy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotElizabeth was a great support to me…
Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.
Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJohn Piers and Zarq at Dexters Shepherd's Bush are simply outstanding. I would not hesitate to recommend them to anyone letting or thinking of letting their property. John displayed not only a thorough knowledge of the market but also provided fair and reasoned guidance and advice. This was exceptional service which dispelled all of my previously held notions of dealing with an estate agent. I found John very easy to deal with and completely trustworthy, should I ever have need of an estate agent in the Shepherd's Bush area I will be going straight to Dexters. Thank you John and the team for restoring my faith in this much maligned profession.
Dear Alex, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleHaving had a bad experience with some other agents in the area, we were impressed with the service provided by John and his team at Dexters. We had a few bumps along the way but John was extremely helpful in sorting these issues for us - particularly the fact our furnished flat didn't have a bed, which Dexters sorted for us at their own cost. Lovely people and a pleasure to work with, we will be recommending Dexters to others.
Dear Catriona, we really appreciate you taking the time to post this review. It's great to see that John and his team are being recognised for all the hard work they put in. They are all extremely committed to making sure that everyone is happy with their move and to make it as stress free as possible in order to have happy customers! Kind regards, Sam Farnan, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Shepherds Bush hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
