Trusted Agent profile · Hammersmith and Fulham

Dexters Shepherds Bush reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,240 reviews across 2 platforms

53 Shepherds Bush Green, London, W12 8PS, Hammersmith and Fulham, W12 8PS

Dexters's office in Hammersmith and Fulham, at 53 Shepherds Bush Green, is rated 4.4 out of 5 across 2,240 reviews on two platforms, including 378 Google reviews rated 4.8.

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4.8 / 5

378

Reviews on Google

This office

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1,862

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service - Kiera Foster and her team have been…

Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer

Jennie · 8 December 2023

Agent replied · 29 October 2024

Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service and support from Dexters in Shepherds Bush. Georgia, Amrita and Avni were all brilliant and worked so hard to get my property sold. Nothing was too much trouble for them and they provided me with a strong sales strategy, great advice and practical and moral support throughout. I would highly, highly recommended them.

Anne · 13 November 2023

Agent replied · 12 November 2024

Dear Anne, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been brilliant and got a professional Tenent when we were on holiday ensuring that it was stress free as possible. Kevin was amazing in dealing with this and negotiating and was very professional. John was very patient and dealt swiftly with any issues. Would definitely recommend them as Estate Agent as a Landlord

Alex · 13 November 2023

Agent replied · 12 November 2024

Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

Agent replied · 29 October 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Exemplary service by Natalie, Rahim and team. Dexters have been professional, considerate and helpful throughout the entire process - absolutely first class - which is rare in this day and age.

Rob · 15 January 2025

Agent replied · 22 January 2025

Dear Rob, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

Agent replied · 29 October 2024

Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

Agent replied · 29 October 2024

Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Robbie has been so communicative and helpful throughout the flat-buying process, always giving excellent advice and assistance. We have had a lot of reassurance and information to guide us through our first house purchase, and all of the contacts we’ve been given have been equally brilliant. We’re really impressed with how quickly Robbie was able to get things done, and will definitely recommend Dexters!PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 13 November 2022

Agent replied · 12 November 2024

Dear Anthony, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I highly recommend Dexters Shepherds Bush branch to anyone interested in selling a property. The level of commitment and care I received in meeting my needs as a client were outstanding. I would especially like to thank Georgia, Penelope, Devin and Avni. Thank you Guys !!!

Sorelle · 16 May 2024

Agent replied · 12 November 2024

Dear Sorelle, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Keishan and Ibby were fantastic throughout our property search. They were responsive, knowledgeable, and even assisted us on moving day. Highly recommend!

Paulina · 16 March 2026

5/5

Trustpilot

EXCELLENT ON EVERY FRONT

We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances

Charlie · 30 October 2023

Agent replied · 29 October 2024

Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you so much for helping me secure my first flat. A special shout out to Amrita who guided me through a very stressful journey with it being my first time buying. She helped me every step of the way teaching me about the industry and making sure everything was in place at each stage of the transaction. It would have fallen through without her!

Freddy · 13 January 2023

Agent replied · 12 January 2025

Dear Freddy, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shepherds Bush office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gabi was extremely helpful and great to deal with. Highly recommend Dexters.

Alex · 25 August 2025

Agent replied · 8 September 2025

Dear Alex, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 29 October 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

5/5

Google

We are currently renting a flat through Dexters, very happy with the communication with anyone when we need something, but specifically I want to mention Peter B. He is always answering fast to the emails or phone and trying his best to fast solve any of the issues we had. Keeping us in touch with how things going, when something we requested will be done and general all other details is another point to mention. Proudly of having you as our property manager 🤗 keep it up!

Andrei · 20 December 2024

Agent replied · 27 December 2024

Dear Andrei, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Peter. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 29 October 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I can’t thank Rahim enough for his advice support and patience, his outstanding service and customer care helped us through a very stressful house hunt. Definitely recommend speaking to him! Thank you again for your help!

Amber · 22 October 2024

Agent replied · 12 November 2024

Dear Amber, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Oliver is a real professional and the best agent I've come across so far. Really good communications skills, polite, proactive and very responsive throughout the entire process. If it wasn't for him I wouldn't have exchanged and completed on time. I would strongly recommend Oliver and I would use his services in the future.

Mihail · 13 November 2023

Agent replied · 12 November 2024

Dear Mihail, It’s great to hear that you have had a brilliant experience with Oliver. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Am extremely happy with Dexters in the sale of my property. They managed to find a buyer in a tricky market and help with the execution of a complex sale. The team are tireless in their efforts and were always available for queries and assistance. Thanks so much to Amrita, Georgia and team. Superstars!

William · 13 November 2023

Agent replied · 12 November 2024

Dear William, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 29 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Viewed many apartments with Kelvin and it was the best experience I’ve had with any agent. He was so professional yet friendly and even kindly drove me around for the back to back viewings. Thank you!

Laura · 26 March 2026

Agent replied · 16 April 2026

Dear Laura, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 29 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 29 October 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

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