Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Angelika · 19 August 2024
Agent replied · 26 December 2024
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Ken · 3 May 2024
Agent replied · 26 December 2024
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThanks to Maddie for helping us secure an adorable homely flat in Parsons Green! We had a very smooth journey and Dexters offered an exceptional service throughout. Maddie was brilliant and managed to find us something suitable very quickly, she has great customer service skills and is a real asset to Dexters. Thank you again!
Caitlin · 17 March 2026
★★★★★ 5/5
TrustpilotExcellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Fred · 1 October 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Marela · 29 April 2024
Agent replied · 26 December 2024
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLauren Marr from the Dexters Lettings Team was so incredible. Communicated with us every step of the way in our process for renting the flat and answered every question we had for her! Finding a place to rent is stressful enough but we were so lucky to have Lauren and the rest of the lettings team who helped us!
Kaila · 10 June 2026
Agent replied · 10 October 2026
Dear Kaila, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleLauren has been fantastic from start to finish with helping us to secure our property. We are so grateful for all the support and guidance she has shown us!
Ava · 17 January 2026
Agent replied · 17 April 2026
Dear Ava, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotI had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Setareh · 10 April 2024
Agent replied · 26 December 2024
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotHendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
John · 7 August 2024
Agent replied · 26 December 2024
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotFirst tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Anton · 27 March 2024
Agent replied · 26 December 2024
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Madelaine Smith from Dexters. She was friendly, professional, and made the letting process smooth and easy. Communication was clear and efficient throughout. Highly recommend Madelaine and the Dexters team!
A · 15 November 2025
Agent replied · 22 November 2025
Thank you for your kind comments regarding Maddie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotNeed a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
J · 18 March 2024
Agent replied · 26 December 2024
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRia was great to work with, replied quickly and efficiently and is really friendly and helpful. Would definitely rent a house from her again!
Dylan · 17 February 2026
Agent replied · 17 April 2026
Dear Dylan, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 4/5
TrustpilotMy flat has been managed by Dexter…
My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.
FW · 28 September 2026
Agent replied · 10 October 2026
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotRoksana has been awesome during my…
Roksana has been awesome during my tenancy and during the move out process!
Amy · 14 May 2026
Agent replied · 25 May 2026
Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleOscar and Tom at Dexters in Fulham were fantastic :). They helped me find a flat in just one viewing and made the whole process incredibly easy. They were always available to answer my questions, offering great advice on the tenancy and the local area. Both were super friendly and professional, making me feel comfortable throughout. Highly recommend them to anyone looking for a new home in Fulham!
Madeleine · 12 October 2024
Agent replied · 10 November 2024
Dear Madeleine, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
TrustpilotHigh quality property management from Donalina Gargrupe
I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!
Tina · 4 March 2024
Agent replied · 26 December 2024
Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWould highly recommend Alistair if you want an active agent to represent you!
Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors
Bhavna · 2 October 2024
Agent replied · 26 December 2024
Dear Bhavna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
★★★★★ 5/5
TrustpilotHelpful and responsive.
I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!
George · 28 September 2026
Agent replied · 10 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleOscar was a great lettings consultant, very responsive and easy to work with throughout the process. He was quick to arrange video viewings and kept everything moving smoothly from start to finish. Highly recommended!
Justine · 1 November 2025
Agent replied · 22 November 2025
Dear Justine, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleThank you to Dexters and Particularly Millie. Another completion working with them on behalf of my clients. Millie has been super helpful, amazingly diligent and has always been willing to go the extra mile.
She is now added to the Dexters Hall of Fame in my books.
First there was Avni The Great, now Millie The Magnificent has been added to the list. Well done Dexters for producing great, effective and efficient staff. In property this is very rare.
On to the next one.
Shad · 14 February 2024
Agent replied · 10 November 2024
Dear Shad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Millie, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.
★★★★★ 1/5
GooglePlease please please just stop sending letters to my house. If I haven't replied after the fifth or sixth letter, maybe just stop sending them. Don't send a seventh one. I don't want to sell my house with you. That's it. it's literal rubbish inside my house.
Charles · 10 August 2026
Agent replied · 10 October 2026
Dear Charles, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service and very helpful
Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!
Jingqi · 17 September 2026
★★★★★ 5/5
GoogleMaddie is a highly professional agent who genuinely prioritises client requirements. Her attentive approach makes the process efficient and stress-free. Highly recommended.
Vivienne · 17 February 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave a lovely review regarding Maddie. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.