Dexters Fulham reviews in Hammersmith and Fulham

★★★★★ 5/5

Google

I have been working with Ria from the Dexter’s Fulham office over a period of months to try and find a new flat for my wife and myself. I truly cannot speak highly enough about the service provided by Ria. She has been a pleasure to work with, incredibly responsive and proactive in finding me suitable flat and really takes into consideration the requirements that my wife and I have. Ria went massively above and Beyond in helping me on this Journey which I feel is a testament to the quality of training provided at Dexters Fulham. Based on my interaction with Ria alone, I will certainly use Dexters going forward. She deserves a raise! I also had an interaction with Rico which was a great experience as he understood my situation clearly and provided an excellent service in finding a very fair solution for me.

Faisal · 8 November 2024

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 2/5

Trustpilot

Very sloppy service from Dexters

Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.

Ana · 24 October 2024

★★★★★ 1/5

Google

I held off posting this until our purchase completed with a different Dexters branch. When we put an offer in through this branch, the sheer number of games that were played was staggering, including other offers we made on properties that we had no confirmation were ever submitted. My advice to anyone considering them... avoid.

Oisin · 10 September 2026

★★★★★ 5/5

Google

Letting at its Best Working with Rico Leslie and the team at Dexters was seamless when I wanted to rent out my flat. I invited two other estate agents to market my flat to guarantee strong competition. Rico was wholly unconcerned and boldly said his team welcomed fair competition. Rico has been proactive and driven as an agent since our first encounter. We talked about his calculated marketing strategy for my property, and Dexters obviously could attract a lot of attention. Rico set up for the team at Dexters to personally visit the property to become acquainted with its features to potential tenants; his thoroughness was clear-cut. Rico and Dexters have great local expertise and integrity. Rather than stating what they believe you should hear as a landlord, they support their market appraisals with data. Their results-oriented attitude gave me faith in their deliverability. I strongly suggest Rico Leslie and his associates to anyone seeking a dependable, informed, results-oriented estate agent.

Wayne · 12 October 2024

★★★★★ 5/5

Google

We came to Dexters with a very tricky / specialist scenario ongoing at our property. Another agent hadn't managed to navigate it, or convince the market it wasn't an issue (which it wasn't), and we were in desperate need of an agent who was capable enough (and, frankly, could be bothered) to deal with the necessary explanations and constant buyer-liaison. Very glad to report they succeeded on all fronts - and we were particularly impressed by the whole team (all of whom were brought-in to meet us at the property - despite is being a small deal in the context of some of their other sales). Ollie in particular was excellent - very calm and pragmatic, while showing tactical nouse and commercial awareness at the right moments - and Georgia, of course, a very assuring presence throughout and an excellent team leader. Many thanks from us all - we would whole-heartedly recommend you to everyone - and this coming from someone who works at one of your competitors!

James · 17 March 2026

★★★★★ 5/5

Google

Dexters are always so helpful! Super professional and quick to answer the phone, makes the search so much easier. Special mention to Maddie in Fulham who deserves an A* in customer service!

Ella · 17 March 2026

★★★★★ 5/5

Google

Maddie was such an amazing help finding me and my cousin the perfect flat! She was always there to answer calls, emails and any questions we had!!! Thank you so much for your amazing assistance!

Madeline · 17 February 2026

★★★★★ 5/5

Trustpilot

I have two properties being managed by…

I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.

Dorene · 14 September 2026

★★★★★ 5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

★★★★★ 5/5

Google

We recently purchased a property through dexters, Hammish and Oliver were very good and helpful through the whole process of purchasing and especially by the end they helped to push things with the seller (as they were very slow) so we could finalise and move in near the dates that we needed 🙏🏻 and a especial thank you for Dan as on the moving day we were faced with some stress due to sellers not being organised with his tenants and Dan helped us and was very kind to me especially in a moment of panic and distress. Thank you Team for the support on the purchase of our first home Sara and Lewis

Sara · 12 September 2024

★★★★★ 5/5

Trustpilot

Dexters has been my rental management…

Dexters has been my rental management agent for a number of years and have done an excellent job. Bethany Stewart is very helpful in sorting things out for me. I would recommend them.

Sema · 10 October 2026

★★★★★ 1/5

Trustpilot

Vote for worst estate agency of the year

This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency

Ronny · 29 August 2024

★★★★★ 5/5

Trustpilot

Property Inspection done well

Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property

Shareena · 13 May 2026

★★★★★ 3/5

Trustpilot

Daniel's customer service is great

Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!

Amie · 22 August 2024

★★★★★ 5/5

Trustpilot

as our flat management agency

as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.

Emilio · 21 August 2024

★★★★★ 1/5

Trustpilot

Acted illegally

Did not follow process and illegally cut off our services and sent a checkout clerk to our home while we’re still living there. They gave him a key and advised him to enter the property despite us repeatedly and clearly communicating when our leave date was. We had to report them to the local council and open an investigation. They had our council tax and water cut off and then accused us of not paying our bills despite repeatedly trying to rectify their mistake. Cutting utilities is treated as harassment and unlawful eviction under the Protection from Eviction Act 1977. Under this act, it is a criminal offence for a landlord or agent to interrupt or cut off electricity, water, or gas to make a tenant leave. Specific estate agent that caused us these issues is Fahima Miah, Senior Property Manager.

Bek · 7 October 2026

★★★★★ 5/5

Trustpilot

Managing a poor performing agent to the freeholder

We want to do a particular shout out for Edward Brodkin who helped us through poor service from the freeholder of our flat. The failure by the freeholders agent to repair damage to the roof and guttering led to damage inside the flat and we raised a legal case for damages against the freeholder and their agent. Edward helped us through, managing the relationship with the agent, providing us supporting documents for the legal case and generally offering the support we needed. The settlement was made out of court in December 2025 and we recovered the cost of the damage. Execellent Service and well done Edward.

John · 19 February 2026

★★★★★ 5/5

Trustpilot

Thank you Jamilah

Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.

Khaled · 13 August 2024

★★★★★ 5/5

Google

Hamish is absolutely brilliant. Helped us view a number of properties. Was willing to help with all other aspects from mortgage, surveyors and builders. Knew exactly what we were looking for and showed us places that we wouldn’t have found / thought of otherwise. 100% recommend.

Luke · 15 October 2025

★★★★★ 5/5

Google

Kiarna has given us such an incredible and seamless experience in finding our first flat in Fulham! She has been so proactive, kind and effective throughout our whole lettings process. Her professional approach and expertise has been invaluable; notably organising an introductory video call to allow for a stress-free process and instil confidence in all involved. She has cultivated such important relationships with her stakeholders that have certainly enabled us to secure our dream rental so quickly and professionally. I couldn't recommend her more highly.

Theo · 5 October 2026

★★★★★ 5/5

Google

Maddie Smith was such an amazing Estate Agent to us. We were so well looked after from start to finish. I honestly would highly recommend Maddie if you're looking for a property.

Lily · 17 February 2026

★★★★★ 5/5

Trustpilot

Monika at Dexter's -a great property manager!

My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!

Shallah · 6 August 2024