Dexters Fulham reviews in Hammersmith and Fulham

★★★★★ 5/5

Google

I had a seamless experience renting out a property with Ria. She was extremely supportive and helpful, always quickly replying to every question I had during the process. I could not recommend Ria more to others trying to rent in Fulham!!

Claudia · 10 September 2026

★★★★★ 5/5

Trustpilot

I had a property inspection with…

I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.

Miss · 13 May 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Lauren while I was under pressure to find a 2 bed place in Fulham. Lauren answered my many queries very efficiently. I ended up finding a lovely 2 bed apartment that would not have been on my radar had Lauren not suggested I take a look and this end up being the one. I also dealt with Alex who was also great to deal with , everyone I dealt with in Dexters was a pleasure to deal with. I would highly recommend to any and everyone.

Michael · 19 October 2025

★★★★★ 5/5

Google

Ria was fantastic from start to finish. She guided us through every step of the process, was always available when we needed her, and showed great flexibility. She truly went above and beyond and played a key role in helping us find our new home. We’re so grateful for her help and would absolutely recommend her.

Catia · 10 May 2026

★★★★★ 5/5

Google

I had the absolute pleasure of working with Hamish at Dexters Fulham during the purchase of my property, and I cannot recommend him highly enough. From start to finish, Hamish went above and beyond, always available to talk, offering valuable advice, and providing consistent support throughout the process. There were some challenging issues outside of our control, but Hamish’s professionalism, persistence, and clear communication made all the difference. His guidance and proactive approach ensured everything kept moving forward smoothly, and I felt fully supported at every stage. Thanks to Hamish’s dedication and expertise, I was able to secure the perfect place in Fulham that met all my requirements. I would thoroughly recommend him to anyone looking for an agent who is genuinely committed, knowledgeable, and who truly cares about helping you find your ideal home.

Duncan · 24 September 2025

★★★★★ 1/5

Trustpilot

Extremely disappointing and insensitive handling of an ongoing leak

I have had an extremely frustrating experience dealing with the Dexter team regarding an ongoing water leak coming from the apartment above mine. The leak has caused water to drip through the ceiling of my living area and has resulted in ongoing damp and mould issues in my apartment. The issue is still not fixed I am a single occupant and work from the office Monday to Thursday, yet I have repeatedly been expected to accommodate inspections and contractor visits with as little as one hour's notice. I am expected to be available whenever they want access and to rearrange my commitments to suit their schedule. (and their contractor never shows up at the agreed time) On several occasions, I have been asked to leave keys with the concierge so contractors can access my apartment while I am at work. However, I have not been given any clear assurance about who will be present to supervise the contractors or monitor what work is being carried out inside my apartment while I am not there. I find this completely unreasonable. It is my home, and I should not be expected to simply hand over access without proper arrangements and accountability. Despite this, I have continued to cooperate and provide access whenever reasonably possible. The most frustrating part is that the leak is coming from the apartment above mine (Dexters are they pm), yet Dexters has repeatedly stated that repairing the source of the leak is not their responsibility. Whatever the internal arrangements between landlords, tenants, contractors and managing agents may be, the fact remains that the damage to my apartment is being caused by a leak originating from the property they manage. My own landlord and property management team have been trying to coordinate with Dexters, but they cannot repair a leak that originates from another apartment. Meanwhile, I am the person who has been left living with the consequences. The contractor dates have repeatedly been pushed back and the issue remains unresolved. The necessary dehumidifier installation has also been delayed (still not installed). We were told that a dehumidifier would be installed on 5 October, but this has now apparently been moved to 13 October because of a request from the tenant in the apartment above. The dehumidifier is required in my apartment, which has been affected by the water leak. It is extremely frustrating that this has been delayed when I am the person living with the consequences of the unresolved problem. Communication has also been extremely poor. Emails from me and my property management team have repeatedly gone unanswered, and calls are often not answered even during working hours. Over weekends, there appears to be little to no response. Allocated, Senior Property Manager at Dexters, has been involved in this matter, and I have found the handling of the situation extremely insensitive. I feel that Dexters has not taken sufficient ownership of coordinating a solution, while responsibility continues to be passed between different parties. I have been living with damp and mould for around five months, and this situation has started to affect my physical and mental wellbeing. I did not cause this leak, yet I have had to repeatedly chase different parties, accommodate last-minute access requests and live with the consequences of an issue originating from another property. I would expect a property management company to communicate properly, coordinate contractors effectively, respect residents' homes and schedules, and take the impact of problems originating from properties they manage seriously. Unfortunately, that has not been my experience with Dexter. The leak remains unresolved, communication has been poor, and I feel that the impact this situation is having on me has not been taken seriously.

Chhavi · 3 October 2026

★★★★★ 5/5

Trustpilot

10/10 Team

The team at Dexters have been exceptionally efficient at managing my property which has been really reassuring as a first time landlord living overseas. Harry Lofthouse was able to ensure that the property was let within a couple of weeks, Aisha Riley has been a great support at managing the property and Andrzej Szczepaniak has helped managed everything on the payments front.

Alok · 18 February 2026

★★★★★ 5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora · 13 May 2026

★★★★★ 5/5

Google

We had an amazing experience with Dexter’s from start to finish. Maddy was knowledgeable about both the area and the property, always honest and transparent, and continued to support us through referencing and the deposit process after the offer was accepted. Couldnt reccomend highly enough!

Cara · 10 June 2026

★★★★★ 5/5

Google

Had a very positive experience working with Viktoria. Viktoria was always very positive and there was clear communication throughout the process. Thank you again Viktoria I look forward to working with you in the future.

Orlando · 10 August 2026

★★★★★ 5/5

Trustpilot

How property management should be done!

I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.

Alsy · 29 September 2026

★★★★★ 5/5

Trustpilot

Special shout out to Sophie at Dextors

Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.

MWalia · 27 September 2026

★★★★★ 5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby · 13 May 2026

★★★★★ 5/5

Google

Kiarna was very helpful and easy to contact ensuring all work was completed in a timely manner. Many thanks to everyone at the office!

Ali · 26 September 2026

★★★★★ 5/5

Google

Just wanted to say a quick thank you to Ria, she has been the best agent we have worked with so far! She is pro-active, quick to call me about any new properties & is always on the ball when we want to offer. Working with her and the team has been a pleasure!

Eliza · 17 February 2026

★★★★★ 5/5

Google

Ria is truly incredible!! She helped me to get my dream flat & was there through every step of the process. Can’t recommend her enough!

Laura · 10 September 2026

★★★★★ 5/5

Google

Really good experience with Dexters Letting Team in Fulham...new tenancy was agreed within hours of putting the property up - the only problem was I had so little time to get the flat refreshed for my new tenant. Ria was fantastic, dealing with all my questions and making sure we were ready to go. Two weeks' vacancy in 4 years explains why I will trust the team next time round too!

Andrew · 1 September 2025

★★★★★ 5/5

Trustpilot

Positive experience

Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.

GS · 12 May 2026

★★★★★ 5/5

Google

Ellie was fantastic! From the outset she went above and beyond. Ellie organised multiple viewings for us and nothing was too much trouble. She is exceptionally professional and knowledgeable and liaised with both parties and our solicitors to expedite exchange. I would wholeheartedly recommend Ellie and Dexters. Thank you!

Nick · 17 March 2026

★★★★★ 5/5

Trustpilot

Dexters Battersea

We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search.

ER · 18 February 2026

★★★★★ 1/5

Trustpilot

Extremely unprofessional conduct and repeated harassing contact

Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.

W · 28 September 2026

★★★★★ 5/5

Trustpilot

Dexters have been helping me with a…

Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.

Tiji · 14 September 2026

★★★★★ 5/5

Google

Thank you Maddie for helping us get a new flat after the initial panic of having to move. You always stayed positive, fought our corner and were incredibly reassuring. You truly are a credit to the Dexter’s team in Fulham. We cannot thank you enough!

Alexander · 3 April 2026

★★★★★ 5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026