Trusted Agent profile · Hammersmith and Fulham

Dexters Fulham reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,289 reviews across 2 platforms

569 Fulham Road, Fulham, SW6 1ES, Hammersmith and Fulham, SW6 1ES

Dexters's office in Hammersmith and Fulham, at 569 Fulham Road, is rated 4.4 out of 5 across 2,289 reviews on two platforms, including 327 Google reviews rated 4.7.

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4.7 / 5

327

Reviews on Google

This office

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1,962

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

Oliver, Millie and the team were great from start to finish of the process of selling a flat in Fulham for us. The after care service from Avni was also very good. We would highly recommend Dexters as the top estate agents in the Fulham area.

Joanne · 14 July 2024

Agent replied · 10 November 2024

Dear Joanne, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Fulham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Devin Gray and Charlie Ince-Green were fantastic throughout the whole process. I bought my house with them in Fulham and they went above and beyond, working out of hours, responding through Xmas holidays and helping with the sale of my other property that was meant to be dealt with by other agents. I highly recommend working with them!!!

Hugh · 11 November 2023

Agent replied · 10 November 2024

Dear Hugh, Thank you for your kind comments regarding the XXX team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I cannot praise Dexters in Fulham Broadway enough! Millie Parr and Charlie Ince Green and everyone in the office were always full of positive and decisive energy, kept me constantly in the loop and made the whole process of buying my house happy and fast. The whole team is wonderful and Millie is an absolute star. Yvonne Swann

Yvonne · 11 November 2023

Agent replied · 10 November 2024

Dear Yvonne, Thank you for your kind comments regarding Millie and Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big Thank you

I would like to thank Caithlin McCartney, Senior Property manager at Dexters agency. This was my second property managed by Caithlin. She provided excellent services to me. She was always very helpful and very professional.Excellent service, very professional and highly quality.I highly recommend it.Thank you very much Caithlin.

Hanan · 6 June 2024

Agent replied · 26 December 2024

Dear Hanan, Thank you for taking the time to leave a wonderful 5* review. Caithlin will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 26 December 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 26 December 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great help from Sacha

I recently moved out of a rental property that was let through Dexters. Sacha dealt with the check-out procedure and negotiations with the landlady about any funds being retained for damage. She was very diplomatic about it and handled the whole thing brilliantly.

Hannah · 14 October 2026

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 26 December 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 26 December 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Has been so great dealing with Maddie who has helped me find a perfect rental property! Thank you so much, a credit to Dexter’s Fulham.

Ahmed · 10 July 2026

Agent replied · 10 October 2026

Dear Ahmed, Thank you for taking the time to leave a wonderful 5 star Google review. Maddie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Dexters Estate Agents in Fulham were really helpful in helping us locate and secure a flat. We dealt with Maddy Harding who understood our needs, ensuring we were well looked after and happy with the process. Maddy communicated well and was always responsive to any queries we had. We would definitely recommend Dexters in Fulham, especially Maddy.

Heidi · 11 November 2023

Agent replied · 10 November 2024

Dear Heidi, We really appreciate you taking the time to leave such lovely comments about Maddy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Thank you to Petros

After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!

James · 27 May 2024

Agent replied · 26 December 2024

Dear James, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 26 December 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 26 December 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 26 December 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

10/10 experience

Our experience with Dexters has been and continues to be great! Nikki Harris is always there to answer our questions, is super quick to respond to emails and is lovely!

Abi · 20 January 2026

5/5

Trustpilot

Brilliant service!

Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.

Will · 17 November 2025

5/5

Google

I recently used Dexters as lettings agency to find my new flat and I couldn't recommend them more. Especially through this hectic quarantine restrictions were main issue for every tenant is the added stress and incecurity around letting a flat that you haven't physically inspected, I was able to find a flat that satisfied all my requirements and be able to feel confident about my choice. The responsible lettings agent Rachel Patient was more than helpful throughout the lettings process, making sure that as a future tenant all my needs are met and all my questions are answered.PositiveResponsiveness, Quality, Professionalism, Value

Christiana · 11 November 2020

Agent replied · 10 November 2024

Dear Christiana, Thank you for taking the time in providing such lovely comments about Rachel in our Fulham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

My goodness!!! Such a pleasure a working with Dexters Fulham. Maddy was so great to work with. Extremely swift, efficient and magnificent. I am now extremely happy in my new home and it’s all thanks to Maddy. She is my go to agent until I die 🐐🐐🐐 …

Declan · 15 April 2024

Agent replied · 10 November 2024

Dear Declan, We really appreciate you taking the time to leave such lovely comments about Maddy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Really great experience

Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!

Frederik · 5 March 2024

Agent replied · 26 December 2024

Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service - Kiera Foster and her team have been…

Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer

Jennie · 8 December 2023

Agent replied · 26 December 2024

Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We wanted a team that would be SUPER pro-active - always on it and always communicating. Dexters has been just that from the get go - speedy to value our place, speedy to get plans and photos done, speedy to market and - most importantly - speedy to getting viewings up and running. Alexandra has been awesome. Very nice to deal with, always on it and particularly good with communication and regular updates. Great stuff!

Alan · 11 November 2021

Agent replied · 10 November 2024

Dear Alan, Thank you so much for the fantastic feedback, the team at Fulham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

Agent replied · 26 December 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

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