Trusted Agent profile · Hammersmith and Fulham

Dexters Fulham reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,289 reviews across 2 platforms

569 Fulham Road, Fulham, SW6 1ES, Hammersmith and Fulham, SW6 1ES

Dexters's office in Hammersmith and Fulham, at 569 Fulham Road, is rated 4.4 out of 5 across 2,289 reviews on two platforms, including 327 Google reviews rated 4.7.

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4.7 / 5

327

Reviews on Google

This office

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1,962

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

Agent replied · 26 December 2024

Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 26 December 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience with Dexters - especially Liz who has been highly professional and went over and beyond to help us though our buying journey as first time buyers. She has been very patient, diligent and made the process as smooth as possible for us although it wasn’t an easy one! Lovely and conscientious professional I would highly recommend!

Camille · 11 November 2023

Agent replied · 10 November 2024

Dear Camille, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Fulham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 26 December 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 26 December 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 26 December 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an amazing experience with the Fulham Dexter team to sell my flat. Oliver and Avni were following up very closely with all stakeholders during the entire conveyance period to ensure a smooth exchange and completion in a timely manner.

Ines · 8 November 2024

Agent replied · 8 December 2024

Dear Ines, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 26 December 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I am pleased I instructed Dexters for the sale of my property in Fulham. The team worked incredibly hard to get as many viewings as possible through the door, and eventually secure the right buyers. Everyone was helpful and friendly. Charlie Ince-Green was totally committed throughout the process, always available on the phone, always looking for solutions whatever the problem. He displayed strong interpersonal skills during the negotiations, and was also fully involved in the exchanged/completion, liaising with the buyers and my solicitor, for a smooth transaction. This is a very competent team. They fully deserve they commission! Huge thanks!PositiveResponsiveness, Professionalism, Value

Selma · 11 November 2021

Agent replied · 10 November 2024

Dear Selma, We greatly appreciate you putting aside the time to submit a review about our Fulham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I recently sold my home through Dexters and I can most definitely say I will never use another agent again. So called leading estate agents that charge a higher commission have lost their touch, their drive and don’t even come close. I dealt with Charlie I-G at the Fulham branch who always managed to raise a smile out of me during a difficult sale and the many stressful situations that we all know can arise during the process. Charlie honestly went above and beyond to ensure my sale went through; his professionalism, determination and negotiation skills are truly a wonder to behold. If I could take him with me to negotiate everything in life for me I would! I must mention Liz and other Charlie who were also amazing and always up to speed. Well done Dexters for putting together a fantastic team.PositiveResponsiveness, Quality, Professionalism, Value

Leila · 11 November 2021

Agent replied · 10 November 2024

Dear Leila. We are pleased to read you received a five star service from Liz and Charlie in our Fulham office. We hope that we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters were fantastic in selling our Fulham property. We researched several estate agents when deciding who to go with and chose Dexters based on their scale and them being able to drive a lot of demand for our property in short space of time, utilising their team and their substantial database of in-market buyers. This was absolutely the right decision as they got us a range of excellent offers. We dealt with Charlie Ince-Greene as our lead agent and his communication throughout the process was excellent, always quick to respond and fantastic in helping us navigate through some challenging circumstances with our sale, with extremely tight deadlines. Dexters really delivered for us and we would recommend the Fulham office to anyone looking to sell in the area!PositiveQuality, Professionalism

Anthony · 11 November 2021

Agent replied · 10 November 2024

Dear Anthony, Thank you for your review regarding Charlie in our Fulham office. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Selling my flat with Dexters in Fulham was such an easy and straightforward process. Their strategy and client list are second to none. I received numerous offers within the 1st week on the market. Rudy executed the sale perfectly and ensured that it went through quickly and smoothly. Rudy was an absolute superstar! The team were marvellous, particularly Charlie the director, another wonderful superstar who provided fantastic assistance too. I would use them again in a heartbeat.PositiveResponsiveness, Quality, Professionalism, Value

Sagal · 11 November 2021

Agent replied · 10 November 2024

Dear Sagal, Having read your review, we would like thank you for your feedback about our Fulham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I've been using Dexters for the last few years now to let our my flat in Parsons Green and I've found them very professional, friendly and good at what they do. This year my tenants wanted to leave early and Dexters sorted everything out smoothly and I lost no income or other costs from this. They are all good in the Fulham Office but Libby, in particular, impresses. I'm not always an easy client to deal with but Libby is unfailingly helpful and professional which is very much appreciated. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value

Jackofalltrades · 11 November 2021

Agent replied · 10 November 2024

Dear Sir/Madam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

We were incredibly impressed by Petros…

We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.

Sri · 12 May 2026

Agent replied · 25 May 2026

Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 26 December 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 26 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 26 December 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Exemplary Service - Highly Recommend

The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.

Tim · 16 September 2021

Agent replied · 26 December 2024

Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Dexter’s in Fulham have been totally amazing with the selling of our home, all the staff based in the Fulham branch have been so helpful and friendly with special thanks to Devin and Charlie. Can not rate them high enough and would definitely recommend to anyone looking to either sell or buy. Thank you so much Robert and Donna

Robert · 11 November 2023

Agent replied · 10 November 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters, particularly Maddy, made our experience of renting our first property far less stressful than expected. She was always very quick to reply to any questions we had and was especially helpful since we were in desperate need of a flat within a week. I could not recommend Dexters anymore; I am grateful for the support we have received.

Muhammad · 11 November 2023

Agent replied · 10 November 2024

Dear Muhammad, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Maddy will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had such a lovely experience on a viewing with Maddie, she was so welcoming and helpful, any questions i had she was more than happy to help with 😄 …

Erin · 10 June 2026

Agent replied · 10 October 2026

Dear Erin, Thank you for taking the time to leave a wonderful 5 star Google review. Maddie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 26 December 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great experience with Dexters in Fulham, specifically with Dan who has been brilliant to work with as he listens, is flexible and he finds the right fits - a real pleasure to work with. Thanks Dan and the team at Dexters!

Victoria · 12 October 2024

Agent replied · 10 November 2024

Dear Victoria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 26 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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