Trusted Agent profile · Hammersmith and Fulham

Dexters Fulham reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,287 reviews across 2 platforms

569 Fulham Road, Fulham, SW6 1ES, Hammersmith and Fulham, SW6 1ES

Dexters's office in Hammersmith and Fulham, at 569 Fulham Road, is rated 4.4 out of 5 across 2,287 reviews on two platforms, including 327 Google reviews rated 4.7.

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4.7 / 5

327

Reviews on Google

This office

Trustpilot logo

1,960

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

Agent replied · 26 December 2024

Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

Agent replied · 26 December 2024

Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

We recently started renting with Dexters and have had an amazing experience. Our agent Oscar was extremely helpful and kept us informed and updated through the entire process of securing the apartment. He made sure everything got processed immediately and we heard back about our offer within a day! We could not recommend this agency or Oscar more for renting inquiries

Lucrezia · 19 July 2025

5/5

Google

Working with Lauren and the Dexters Lettings Team was truly a great experience. She was helpful and informative throughout the process and made it as easy and as stress-free as possible! Thank you for helping us find a new home!

Becs · 10 June 2026

Agent replied · 10 October 2026

Dear Becs, Thank you for taking the time to leave a wonderful 5 star Google review. Lauren will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Ria from Dexters Fulham has been amazing to work with! She’s efficient, quick to call me about new properties, and always is so kind and sweet. Even though I haven’t found the right property yet, I’ll definitely continue my search with her, she’s a pleasure to deal with!

Sally · 15 November 2025

5/5

Google

Jon has been incredibly useful in helping us find a place to rent. In a surprisingly short period of one day he managed to find a flat that was a perfect match to our budget, preferences and location. As an estate agent, Jon displays an outstanding professionalism, answering the quietude and handling potential issues with time efficiency and finesse. He would always be within our reach, answering our calls immediately, making the whole process of finding an accommodation easy and non-stressful. Most importantly, it’s always a joy to communicate with Jon as he consistently responds with enormous optimism , once again eliminating any potential stress that one would normally associate with finding a rental property. Overall, it’s been a pleasure to have Jon as our agent and we would without any doubts recommend him as the most competent and professional specialist in the field!

Diana · 11 November 2022

Agent replied · 10 November 2024

Dear Diana, Thank you for your review, and mentioning your experience with Jon in our Fulham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I couldn't recommend Charlie, Alexandra and the rest of team at Dexters Fulham highly enough. I instructed Dexters after being on the market with other agents for 14 months with no offers and losing all hope. I had more viewings than any of my other agents put together and multiple offers within a week of being online. The team were very responsive, communication was great and everyone was very helpful and friendly. The whole process was easy. I would highly recommend!

Charlotte · 11 November 2022

Agent replied · 10 November 2024

Dear Charlotte, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review regarding Charlie, Alexandra and the team. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I decided to sell my flat in Sands End through Dexter's and it was the best decision I made! The entire Sales team at Dexters Fulham, Charlie, Liz, Oliver, Avni and Will were very tenacious and kept me updated and informed throughout the entire transaction. They managed to get an unbelievable price per square foot on my flat, by showing very well qualified applicants, achieving multiple offers and successful finding the ideal buyer for the flat within a number of weeks. While this transaction had its hurdles and complications throughout the conveyancing process, I've never dealt with a team that works so well together to push things along and get this transaction across the line to exchange. I highly recommend using Dexters Fulham!

Matthew · 11 November 2022

Agent replied · 10 November 2024

Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

Agent replied · 26 December 2024

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My family and I acquired a letting…

My family and I acquired a letting through Chard Fulham Road and frankly the management support was dreadful; fortunately Chard was acquired by Dexters and the new Property Manager Sylwia has been fantastic. Issues are dealt with both quickly and efficiently.

Matt · 21 January 2026

5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

Agent replied · 26 December 2024

Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros was great and helped with all my…

Petros was great and helped with all my enquiries

Nur · 15 September 2026

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

Agent replied · 26 December 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

Agent replied · 26 December 2024

Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would wholeheartedly recommend Jamal from Dexters. Not only was he informative and excellent at his job, but incredibly friendly. He recommended properties, drove me to them, and showed me the area generally. He was quick to answer calls/emails also, and very much kept me in the loop. Thanks Jamal, Hannah.

Anon · 12 September 2024

Agent replied · 10 November 2024

Dear Hannah, Thank you for your kind comments regarding Jamal and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

Agent replied · 25 May 2026

Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie · 7 August 2023

Agent replied · 26 December 2024

Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

Agent replied · 26 December 2024

Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra and Sebastian. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros was exemplary…

Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.

Nathan · 30 April 2024

Agent replied · 26 December 2024

Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

We had a very positive experience with Rai

We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!

Flaminia · 9 October 2026

2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

Agent replied · 26 December 2024

Dear Aigerim, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A huge thanks to Hamish, Avni and Oliver who provided great support throughout our property purchase. They were very proactive which made the process far less stressful and were always on hand to share advice. A much better experience compared to other estate agents we have worked with in the area!

Amy · 13 August 2024

Agent replied · 10 November 2024

Dear Amy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hamish. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Ria is fantastic, super helpful, accommodating and efficient. A breath of fresh air in a busy market!

Grace · 15 October 2025

Agent replied · 22 October 2025

Dear Grace, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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