Trusted Agent profile · Hammersmith and Fulham

Dexters Chelsea Harbour reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,084 reviews across 2 platforms

5 Design Centre, Chelsea Harbour, London, SW10 0XF, Hammersmith and Fulham, SW10 0XF

Dexters's office in Hammersmith and Fulham, at 5 Design Centre, is rated 4.4 out of 5 across 2,084 reviews on two platforms, including 176 Google reviews rated 4.9.

Google logo

4.9 / 5

176

Reviews on Google

This office

Trustpilot logo

1,908

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

Frank Duncan and William Fowler were amazing to work with! They were super helpful, answered all my questions and made finding a place to rent easy and stress free, highly recommend them!

Patrick · 16 January 2026

Agent replied · 16 April 2026

Dear Patrick, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Amazing service from Charlie H.

Amazing and very professional service from Charlie H. Had a difficult repair to be done due to difficulties in a roof access and the expensive quote initially given. Charlie was very professional in communicating between me and the landlord, always keep me updated even if I didn’t chase and always push to get the job done with a very clear and effective communications.

Mahmoud · 23 January 2026

5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

Agent replied · 28 October 2024

Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Smooth experiencing applying for my tenancy agreement

Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!

Laura · 23 June 2026

5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

Agent replied · 28 October 2024

Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

Agent replied · 28 October 2024

Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

Agent replied · 28 October 2024

Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

Agent replied · 28 October 2024

Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

Agent replied · 28 October 2024

Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

Agent replied · 28 October 2024

Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

Agent replied · 28 October 2024

Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026

Agent replied · 10 October 2026

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Roksana has been awesome during my…

Roksana has been awesome during my tenancy and during the move out process!

Amy · 14 May 2026

Agent replied · 28 May 2026

Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Smooth renting journey

My partner and I have been renting with Dexters for just over a year. The experience so far has been very smooth - particularly on the property management side where Petros Giorganios has been on hand to resolve maintenance issues.

Conor · 17 June 2026

5/5

Trustpilot

High quality property management from Donalina Gargrupe

I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!

Tina · 4 March 2024

Agent replied · 28 October 2024

Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Would highly recommend Alistair if you want an active agent to represent you!

Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors

Bhavna · 2 October 2024

Agent replied · 28 October 2024

Dear Bhavna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

5/5

Google

I cannot express enough gratitude for the exceptional service provided by Dexter’s manager - Livina Diallo. From the moment we started working together, it was evident that she was knowledgeable about the market and passionate about helping me find an excellent apartment. The professionalism, attention to detail, and client-oriented approach were unparalleled. Livina understood my needs and preferences, guiding me through every step of the process with patience and expertise. The communication was prompt and transparent, providing me with peace of mind during what can often be a stressful experience. Thanks to her dedication and hard work, I found the perfect home that exceeded all my expectations. I cannot recommend Livina Diallo highly enough to anyone searching for a trusted and reliable partner in their real estate journey. Truly exceptional in every sense of the word.

Julia · 25 February 2024

Agent replied · 22 October 2024

Dear Julia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Livina, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Helpful and responsive.

I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!

George · 28 September 2026

Agent replied · 10 October 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Had the pleasure of Will helping us find a place to rent, he gave an abundance of options fitting our very specific and difficult criteria. Will made it easy to find a home.

Roman · 16 November 2025

Agent replied · 16 April 2026

Dear Roman, We really appreciate you taking the time to leave such lovely comments about Will. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Great service and very helpful

Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!

Jingqi · 17 September 2026

5/5

Trustpilot

It all comes down to the individual…

It all comes down to the individual agent you have as your contact, and I count myself very lucky to have Fahima as my contact. I have been with Dexters for many years and have had good experience over the years, but I find that Fahima is outstanding. My wife and I met her at the apartment and found her charming. She has also dealt very proficiently with a contractor who did a very poor job and who were uncooperative in returning to remedy the problem (and who in my opinion Dexters should never use). Eventually I gave up with them, and Fahima found a very satisfactory alternative who was new to Dexters. In my opinion she is a great advertisement for Dexters.

David · 17 January 2024

Agent replied · 28 October 2024

Dear David, Thank you for taking the time to leave a lovely review regarding Fahima. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Chelsea Harbour

How many reviews does Dexters Chelsea Harbour have?

Dexters's Hammersmith and Fulham office has 2,084 reviews across two platforms: 176 on Google, 1,908 on Trustpilot (across the whole business).

What is Dexters Chelsea Harbour's rating?

Dexters Chelsea Harbour is rated 4.4 out of 5 across all 2,084 reviews, and 4.9 out of 5 on Google from 176 reviews.

Where is Dexters's Hammersmith and Fulham office?

Dexters Chelsea Harbour, 5 Design Centre, Chelsea Harbour, London, SW10 0XF, Hammersmith and Fulham, SW10 0XF.

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