Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible company to work for
Terrible company to work for. Terrible / no training & horrible management who don’t support their staff.
Maya · 9 October 2023
Agent replied · 25 October 2024
Hi Maya, we're sorry to see you left us this rating. Training is something we pride ourselves on at Chestertons and we provide all of our employees with the support needed in order to succeed within their roles. We wish you all the best for the future, wherever your career may take you.
★★★★★ 5/5
TrustpilotExcellent service from Vanessa
Toby · 5 July 2024
Agent replied · 25 October 2024
Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!
★★★★★ 5/5
TrustpilotMyself and my flatmates were very…
Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.
Jessie · 12 August 2022
Agent replied · 25 October 2024
Thank you Jessie!
★★★★★ 5/5
TrustpilotAndy and Dawn have been amazing
Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.
Mike · 28 June 2022
Agent replied · 25 October 2024
Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!
★★★★★ 5/5
TrustpilotTeam Chesterton's made everything so…
Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam
Sam · 23 March 2022
Agent replied · 25 October 2024
Thank you for your review Sam! We are so pleased to hear how seamless your experience was.
★★★★★ 5/5
TrustpilotGreat dealings with Tamara Price
Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend
Robin · 6 September 2023
Agent replied · 25 October 2024
Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!
★★★★★ 4/5
TrustpilotYou can rely on Chestertons to deliver
Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.
Lorna · 6 May 2022
Agent replied · 25 October 2024
Thank you! We are so pleased to hear this!
★★★★★ 5/5
TrustpilotGreat service
Great service from Gary and the team at Battersea Rise as always. They re-let our flat in less than 24 hours. Highly recommended.
FionaMac · 13 February 2021
★★★★★ 1/5
TrustpilotSimply a scam
Simply a scam. We booked a viewing for one of the properties they listed and once we got there they showed us a completely different property, also badly kept, and certainly not what we were there to see. They justified themselves saying that there had been a mistake uploading the photos and that the very nice flat we saw in the first place was out of the market. In one word, scam and time wasters.
Cinzia · 5 November 2019
★★★★★ 5/5
TrustpilotSuzan responded swiftly to all of our…
Suzan responded swiftly to all of our queries during our move-in process and was always happy to help
Ollie · 29 August 2023
Agent replied · 6 February 2025
Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Zoe and Jade
Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.
Catherine · 6 September 2021
Agent replied · 25 October 2024
We appreciate you taking the time to post a review.Thank you
★★★★★ 5/5
TrustpilotPreya Nair
Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.
Mr · 12 October 2023
Agent replied · 25 October 2024
Thank you very much for the review Mr Amato, have a lovely weekend!
★★★★★ 5/5
TrustpilotJust wanted to thank Bradley for his…
Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!
Alexander · 13 August 2021
★★★★★ 5/5
TrustpilotRapid turnaround and great service
Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.
Harry · 4 August 2021
Agent replied · 25 October 2024
We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.
★★★★★ 5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Jennifer · 12 May 2022
Agent replied · 25 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
GoogleVery professional. Very good and important balance of pressure during the actual negotiation of the sale, and follow-up on execution post offer and acceptance to get the deal done
Andrew · 11 October 2024
★★★★★ 5/5
TrustpilotVery professional
Very professional. 10/10.
Jack · 28 June 2024
Agent replied · 25 October 2024
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
★★★★★ 5/5
TrustpilotRental Properties with Chestertons
We have been with the Chestertons for our rental properties with a number of years. We have had a great service and have always had very good tenants- thanks to the Chestertons. We would recommend Chestertons any day.
Hasmukh · 31 January 2021
Agent replied · 25 October 2024
Thank you for the high praise!
★★★★★ 5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
EB · 10 June 2022
Agent replied · 25 October 2024
Thank you very much for sharing your review!
★★★★★ 1/5
TrustpilotThe service from Margaret Pritchard of…
The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.
Leo · 3 December 2024
★★★★★ 5/5
TrustpilotGood service from a proactive team
The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.
Customer · 18 February 2022
Agent replied · 25 October 2024
We are pleased to hear this. Thank you for sharing!
★★★★★ 5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Miguel · 13 October 2023
Agent replied · 25 October 2024
Thank you so much for your feedback Miguel, we're happy to have helped!
★★★★★ 5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
Cenk · 5 March 2025
★★★★★ 5/5
TrustpilotSuzan and Mitchell have made the move…
Suzan and Mitchell have made the move very smooth and stress free. Thank you!
Louis · 24 October 2023
Agent replied · 6 February 2025
Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.