Trusted Agent profile · Hammersmith and Fulham

Chestertons Parsons Green reviews in Hammersmith and Fulham

4.5

★★★★★ Excellent

2,409 reviews across 2 platforms

78 New Kings Road, Fulham, SW6 4LT, Hammersmith and Fulham, SW6 4LT

Part of Chestertons, see every office.

Chestertons's office in Hammersmith and Fulham, at 78 New Kings Road, is rated 4.5 out of 5 across 2,409 reviews on two platforms, including 103 Google reviews rated 4.8.

Google logo

4.8 / 5

103

Reviews on Google

This office

Trustpilot logo

2,306

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

4/5

Trustpilot

Proactive and got everything sorted

Proactive and got everything sorted, thank you

Helen · 25 March 2024

Agent replied · 25 October 2024

Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!

5/5

Trustpilot

Great experience

Great communication and co operation, they always reply instantly with any issues i have and make sure everything is okay during my tenancy. Everyone i have spoken too is lovely and super helpful!

Anna · 16 November 2021

Agent replied · 25 October 2024

Thank you for your feedback Anna!

4/5

Trustpilot

Great onboarding service

Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.

R · 10 November 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review!

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave Molly such a wonderful review

5/5

Trustpilot

I found Jasmine very pleasant and…

I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.

Morteza · 20 August 2021

Agent replied · 25 October 2024

Thank you for sharing!

5/5

Trustpilot

Great customer service

Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!

Consumer · 13 August 2022

Agent replied · 25 October 2024

Thank you for sharing!

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 25 October 2024

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 25 October 2024

Thank you for sharing your experience Eliana. We are very pleased to hear this!

5/5

Trustpilot

Tamara has been excellent

Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.

Laura · 10 August 2021

5/5

Trustpilot

A happy customer

I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.

Mrs · 13 October 2021

Agent replied · 25 October 2024

Thank you very much for sharing your experience. It is much appreciated.

5/5

Trustpilot

The Chestertons Property Management…

The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.

EJ · 5 March 2025

5/5

Trustpilot

Reliable agent and good service.

Liyan · 2 April 2024

Agent replied · 25 October 2024

Hi Liyan, thank you for your feedback and wish you all the best for the future!

5/5

Trustpilot

Our experience with Chestertons and…

Our experience with Chestertons and Giorgio was outstanding, very professional, knowledgeable and willing to help. Highly recommended.

Olivia · 4 August 2021

5/5

Trustpilot

Preya has done a great job with my…

Preya has done a great job with my property. Always professional and helpful.

Alan · 5 October 2023

Agent replied · 25 October 2024

Thanks for your review Alan, we'll make sure to pass this on to Preya!

5/5

Trustpilot

Great service!

Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)

Andreia · 12 May 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review!

1/5

Trustpilot

Amateur and unprofessional

This agency is a disaster and a disgrace. They are completely disorganised and entirely unprofessional. They think Covid isn’t a big deal and aren’t serious about safety measures. Further update - after I gave Chesterton's a bad review, they tried to go to TrustPilot and tell them it wasn't a real review! So they also don't want you to know the truth. Truly predatory this firm.

Brian · 17 May 2021

5/5

Trustpilot

The entire Chestertons team was really…

The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.

Abbas · 7 May 2022

Agent replied · 25 October 2024

Thank you for sharing your experience Abbas!

5/5

Trustpilot

Amirah Elmahdy did a great job on the…

Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process

Xavier · 27 November 2022

Agent replied · 25 October 2024

We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.

4/5

Trustpilot

Good quality tenant…

Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.

Ryan · 28 July 2022

Agent replied · 25 October 2024

Thank you for sharing!

5/5

Trustpilot

Review

We have been working with Chestertons SW Lettings office for almost a year. We found the team very professional, reliable and helpful. We would definitively recommend them to potential tenants and landlords.

Monica · 10 September 2021

Agent replied · 25 October 2024

We are thrilled to receive such positive feedback, and hope we can continue on as your agent for many years to come!

5/5

Google

Had good dealings with this agency, Chris Hooper was very helpful throughout and made sure we were looked after during the move and the move out.

Alex · 25 October 2017

5/5

Trustpilot

Excellent service in finding new tenant.

The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.

Amjad · 22 February 2022

Agent replied · 25 October 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Fantastic services and could not have asked for better

Fantastic services and could not have fished for a better experience as a first time buyer. Always informative and kept me up to date. Super friendly and polite and always smiling.

Michael · 25 October 2021

Agent replied · 25 October 2024

Thank you very much for your feeback Michael. We are so pleased to hear this.

5/5

Trustpilot

Wes Mohamed best agent

Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.

Rupert · 28 March 2023

Agent replied · 25 October 2024

Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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