Chestertons Parsons Green reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

My friend and I have recently started…

My friend and I have recently started renting through Chestertons, and the experience has been nothing but positive so far. Our property manager Dan Midgely is always prompt to reply and addresses any issues we have in a timely, professional manner. It’s been a great experience so far; thank you!

Nicole · 25 October 2023

★★★★★ 5/5

Trustpilot

Orchid Ho is very helpful and…

Orchid Ho is very helpful and thoughtful. She replied my email shortly, clarified my concern clearly and explain my question in details.Thank you Orchid ! Much appeciated!

Fish · 21 December 2024

★★★★★ 5/5

Trustpilot

Iona Serban

I needed a new washing machine and Iona Serban was excellent in helping me obtain a new one. Iona's responses were quick and professional. Iona is a great asset to Chesterton's. Thank you for your help Iona.

Millicent · 16 July 2024

★★★★★ 5/5

Trustpilot

I had the pleasure of dealing with…

I had the pleasure of dealing with Juliette when renting a property recently.She was fantastic, amidst a world of very tricky estate agents. Thank you Juliette for being super helpful and finding me a new home!!

Lee · 1 August 2024

★★★★★ 1/5

Trustpilot

Terrible viewing appointment

I had a viewing appointment for a rental property with their office at 40 Connaught Street at 13:00 on 03/10/2024.The agent arrived late and made a phone call to find me even though I was the only one standing in front of the property. She did not even bother to apologise for being late and snapped at me saying that it took her to find a parking space and she did not provide any proper viewing experience because she was too busy sulking. I find her attitude very unprofessional and unpleasant.Note: No response is required from Chestertons as all you do is to disclose my personal information here; I had to repost this.. In addition to your poor service, you do not appear to have any consideration about how this review system works. Shame on you,

Anonymity · 4 October 2024

★★★★★ 5/5

Trustpilot

Can’t thank Ravi enough for his…

Can’t thank Ravi enough for his commitment and attitude to his work. He clearly loves his job and goes the extra mile to offer advice, assistance in a very friendly but professional manner.He told us very useful information regarding the local area, such as supermarkets, schools and transport links.I wish him every success in his career as he deserves to go far

Caroline · 23 September 2022

★★★★★ 5/5

Trustpilot

Amanda Goodman has liaised between…

Amanda Goodman has liaised between myself and the Landlord on the last two renewals and is an absolute star! She is firm but fair but always achieves positive results for both parties.

Sarah · 12 March 2026

★★★★★ 5/5

Trustpilot

Chestertons are great!

Highly recommend Gary and his team at Chestertons! They put up our house in the rental market, helped us find the best tenancy deal and now manage the property. We’ve rented our house out for 3 months now and we’ve never had to worry. The Chesterton team is very efficient in dealing with any issues from our tenants and we’ve had a stress free experience working with them. Highly recommend!

Sudtosh · 5 August 2021

★★★★★ 5/5

Trustpilot

Highly recommend them

Chestertons have helped my with my new lease, it was a very smooth experience. Very helpful, proactive and reliable throughout. They are highly professional and organised, recommend them. Special thanks to Amanda and Meg for getting this done in a short timeline.

Shiv · 28 March 2024

★★★★★ 4/5

Trustpilot

Edited - good recovery

I have managed to resolve the below issues with Chestertons. The resolution was well handled and I appreciate their support through the process.

Sam · 20 May 2026

★★★★★ 5/5

Trustpilot

Great Experience

Great staff and very friendly. Special thanks to Niema Latif, the agent who is always there when I need her and never hesitates to respond quickly and explicitly. Your time, effort and patience are truly appreciated!

Ala · 16 July 2024

★★★★★ 1/5

Trustpilot

I use Chestertons to manage my rental property.

I use Chestertons for property management, but their maintenance costs are making me reconsider. They rely on contractors with highly inflated rates, recently pricing a basic, one-day decorating job at over £1,200.

Geoffrey · 16 March 2026

★★★★★ 5/5

Trustpilot

Had a super experience with Molly

Molly is a lettings SUPERSTAR , she was so professional, knowledgeable and helpful - as it was whilst we did not use Chestersons this time for a lettings - I would immediately go to Chestertons in the future - other team members were great too - thank you so much

Christine · 20 September 2023

★★★★★ 5/5

Trustpilot

Gregor was amazing

Gregor was amazing. We had wonderful showing by someone who really knew the area and in addition to that, he gave us great restaurant and show recommendations as well. Really fantastic!

Krista · 25 September 2024

★★★★★ 4/5

Trustpilot

Overall good service

Have used Chestertons for a while now - overall very reliable and professional. Samuel Philips in particular is really responsive, helpful and diligent.

Nick · 13 May 2026

★★★★★ 5/5

Trustpilot

Simply great

Simply great! Better than I could have ever asked for! I had the chance of being in contact with the lovely Georgina Mepham and signed the property of my dreams in no time. Great responsiveness, available, always a smile on her face, agile, never says no, quick and trustworthy. Georgina made a stressful period so easy & stressfree. Highly recommend!

Maud · 17 October 2022

★★★★★ 2/5

Trustpilot

Lost interest once the letting was done

They seemed keen and helpful when they wanted to win the letting from my existing agent. But in retrospect if was just being pushy. When the letting was near completion with the other agent they got an offer and piled a lot of pressure on me to accept their one - multiple calls and emails etc. from different agents on their team. Big let down once I made clear I was sticking to the offer I had already accepted - they refused to return the keys that they could not wait to collect a couple of weeks earlier. The said I could collect them but as I don't even live in the same city and was happy to have them posted this seemed a bit of a turnaround. A shoddy little piece of poor customer service that leaves a bad taste.

Paul · 31 August 2024

★★★★★ 5/5

Trustpilot

I'm very happy with Chestertons…

I'm very happy with Chestertons service! I'm a landlady living abroad, and before Chestertons my previous experiences with agencies were really bad. Since Chestertons took over as my agents everything changed! Stav found the right tenant for my flat and Katharine made sure all the process ran smoothly. All in a very honest and respectful atmosphere. I trust them 100%! it's super important for me to have

Fernanda · 10 November 2021

★★★★★ 5/5

Trustpilot

Outstanding, professional service

Very happy indeed to have been the recipient of Amanda Goodman's outstanding service which included regular updates and attention to detail ensuring that the contract with our tenant was completed on time and to mutual satisfaction.Thank you Amanda!

Mike · 15 May 2024

★★★★★ 5/5

Trustpilot

Jasmin is such a breath of fresh air

Jasmin is such a breath of fresh air, so quick to respond, attentive and extremely knowledgeable. I couldn’t ask for a better Property Manager

Peach · 20 December 2025

★★★★★ 5/5

Trustpilot

Efficient and professional service

I urgently needed to travel for medical treatment and looked at Airbnb options but got in touch with several agencies, including Chesterton. I wasn’t keen on Airbnb as over the last 3 years, you get unexpected cancellations.Juliette understood my requirements quickly and shared specific options unlikely many agents who sent across random properties. We settled on the one that would work for me for 3 months and despite some administrative challenges, Juliette helped get everything done in a few days so I would have a place to stay immediately when in london and commencing my treatment at peace. She also met me on Sunday afternoon to handover the keys and couldn’t be happier with the place.

Pareet · 27 August 2024

★★★★★ 5/5

Trustpilot

Move to Fulham 193 Munster Road

Had spent a considerable time trying to find the right property in or around Fulham. Until I was able to get in contact with Chestertons (Madi Doe Specifically). Madi was unbelievably helpful as well as excellent in her contact with us. The move was swift and we couldn’t be happier with the property itself. So all in, Chestertons was great and so was Madi. Thanks.

Fred · 9 February 2022

★★★★★ 5/5

Google

We had a great experience with Harry Shaw. He took the time to understand our requirements and showed us a number of properties that fit our criteria. Throughout the sale process, he was incredibly helpful, responding quickly to any queries and going out of his way to allow us multiple visits to the property. He also was extremely helpful assisting in expediting the solicitor process when we were experiencing delays. This made the process smooth and stress-free. Thank you!

Caitlin · 8 September 2024

★★★★★ 5/5

Trustpilot

Alexandra was so patient and amazing…

Alexandra was so patient and amazing with us throughout our property search. She listened to our requirements and was dedicated in finding the perfect property for us. She was always responsive and open and we felt well looked after throughout the whole process. We are now in our long term home and we can’t thank her enough for all of her hard work.

G · 12 May 2022