Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,371 reviews across 3 platforms
191 Munster Road, Fulham, SW6 6BY, Hammersmith and Fulham, SW6 6BY
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 191 Munster Road, is rated 4.5 out of 5 across 2,371 reviews on three platforms, including 58 Google reviews rated 4.5.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend professional services
Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.
Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.
5/5
TrustpilotStephanie Langton
Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.
5/5
Trustpilotgood!
Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.
Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.
5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!
Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
5/5
TrustpilotVery good experience with Chestertons
Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.
Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!
5/5
TrustpilotSpecial thank you to Ed Rice at Chestertons, Barnes…
Special thank you to Ed Rice at Barnes branch. He found us a gem in Barnes and negotiated great price. Throughout the process he was very helpful and went extra mile to secure the deal. True professional. As a real estate professional with over 16 years of experience in the field I can highly recommend Ed. Well done!
Thank you for the five star review! Your kind words have been shared with Ed!
5/5
TrustpilotGood experience as tenants
We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.
Hi B, thank you taking the time to write a great review. We are so glad Xiaoyi left no query unanswered and dealt with everything in a timely manner. We appreciate the support.
5/5
TrustpilotSelling our flat
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
Thank you for sharing!
5/5
TrustpilotChestertons South West Lettings, Jasmine
Jasmine was really helpful throughout the entire process of getting our property rental in Kew, which was in demand from several other prospective tenants. Communication was clear and friendly the whole time, and the whole process was easy and straight forward.
5/5
TrustpilotMichell Vasquez - Property Manager
Michell Vasquez (Property Mgr at Chestertons) has done a great job managing my flat. She is very responsive and has liaised effectively with my tenants to resolve a number of unforeseeable maintenance issues that have happened in the last 6 months.
5/5
TrustpilotGreat experience with Chestertons South West lettings
We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.
5/5
TrustpilotExcellent customer service
Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotThank you Stav
Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.
Thank you for sharing your experience! We are so pleased to hear.
5/5
TrustpilotFiona Davidson really came through
Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.
Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!
5/5
TrustpilotConsistently Reliable.
I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles
Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!
4/5
TrustpilotFantastic service
Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.
Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!
5/5
TrustpilotExcellent service from Juliette.
Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!
Thanks so much for the review!
5/5
TrustpilotAnother great experience with…
Another great experience with chestertons, specifically Nishaad, once again he found me a flat within a week and I only had to view one property. He knew exactly what I wanted and found the best option for me. A week later and all documents and formalities are done! Such a hassle free experience!
Thank you for sharing your experience with Chestertons! We are pleased to hear this.
5/5
TrustpilotVERY ATTENTIVE
My husband and I have had a very easy time looking at property with Madi Doe. She is extremely punctual and sends new properties over consistently. Madi listens to what we want and has tried to fulfill everything we are requiring. The market has been quite a challenge but Chestertons team has been very helpful!
Thank you for the five star review, we are so please to hear how excellent the service you received from Madi was!
5/5
TrustpilotGreat viewing
Went on a viewing recently with a young man called Ollie. Very professional and felt extremely taken care of. Wouldn’t hesitate to book again.
Hi Annabel.Thank you for the great review and sharing your experience with Ollie. We are so glad he was professional and took care of you.Thank you for the support and should you require any further assistance, we will be happy to help.Best WishesChestertons
5/5
TrustpilotContacted Juliette for a flat viewing…
Contacted Juliette for a flat viewing and she was really helpful. Very responsive and made herself available quite quickly. Pretty smooth operation
Thank you
5/5
TrustpilotGood phone support
I got a very clear solution to my problem and immediate support to get it fixed when I contacted my phone the agents.
Hi Marta, thank you for sharing your experience with our team. We're happy to read that everything was resolved efficiently. If you need any further assistance, please let us know.
5/5
TrustpilotTamara Price
Tamara Price has helped me find a property to rent in Clapham. She has been extremely responsive and has matched me with a property in less than a day. I felt supported and was kept well informed throughout the entire process. I'm very grateful for the help she's provided.
Thank you for the five star review!
5/5
TrustpilotI had experience with Juliette Dartois
I had experience with Juliette Dartois. She was very friendly, helpful and so sweet. She's the best agent Chestertons have I guess.
Hi Sousou, than you for sharing your experience with Juliette. We are so glad she was friendly and helpful. We are always here to help should you require any further assistance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Munster Road Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
