Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,185 reviews across 2 platforms
654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,185 reviews on two platforms, including 344 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Chestertons Fulham Road hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotThe best agent ever
The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!
We hope you are very happy in your new home
5/5
TrustpilotChestertons's e-signature application…
Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.
5/5
TrustpilotExcellent service from Tamara Price
Excellent service from Tamara Price. Tenacious and professional.
Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!
5/5
TrustpilotRate letting with Chesterton
The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.
Thank you for sharing your experience with Chestertons!
5/5
TrustpilotRented a an apartment a few years back…
Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.
Thank you for sharing Aya!
5/5
GoogleVery good experience with Chestertons. Specifically, we told Hannah Rouse about our objectives and she met them. We have a great flat would definately recommend Hannah and Chestertons to anyone looking for a property.
5/5
TrustpilotDelphine was great
Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.
We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.
5/5
GoogleConor from Chestertons showed me around several different houses. He was extremely professional and much more helpful than any other estate agent I had dealt with in the area. He was fantastic to work with, excellent at communication, and went above and beyond to help me!
5/5
TrustpilotProfessional, compassionate and helpful!
Professional, compassionate and helpful! Emma, and the team, have gone above and beyond to help me in a complex situation. Moving can very stressful, so having good agents makes a world of difference! Thanks again 😊
Thank you for the wonderful review, we are so pleased that Emma managed to take some of the stress out of the move!
5/5
TrustpilotExtremely pleased with Roni
Extremely pleased with Roni and her efforts for helping me find a flat in the location I intended to. She ensured all of my needs were met and really cared about what I was looking for.
Thank you for your review! We are so pleased to hear this.
5/5
GoogleOverall a very good service. Matthew only showed us want we wanted to view - so that saved us a lot of time that we normally spent with other agents who insist on showing you everything regardless of whether it meets our requirements or not. Once we made our choice, there was quite a bit of going backwards and forwards before our offer was accepted - Matthew and his colleagues handled our changing requests very well and they have been very flexible and patient with us.
3/5
GoogleThey were really nice when to sign a contract and to move in. I got no help or interests when I had to move out earlier then the contract ends. My case was forwarded to around 6 different agents to deal with. Every next new agent had no clue what going on. Its probably ok to use Chesterton when you wan to get in to contract. There will be not much help in case you need to do tenancy swap or end the contract early. I was Pregnant in different country bombarded with email from Chestreston. While the people who stayed at the flat had messed up the tenancy swap to which I had nothing to do with.
5/5
TrustpilotI had a wonderful experience with
I had a wonderful experience with Akikur Rahman he was so helpful with the whole process of renting my property from the start to finish. Very responsive and knew the market inside out. Highly recommend!
Thank you for the 5 stars
5/5
TrustpilotAnson from Chestertons is so helpful…
Anson from Chestertons is so helpful and we can really count on him to sort out all these little things that happen when you rent. A real star!
Hi Maria,Thank you for taking the time to leave this review. It's great to hear how helpful Anson has been to you! We wish you all the best, and please do get in touch if you need any assistance from us.
5/5
TrustpilotAngelina Malinina did a good job of…
Angelina Malinina did a good job of fixing the issues we had with the flat we are letting.
Thank you for taking the time to leave a review for Angelina. We're delighted to hear she assisted you with your property. Should you need anything else, please let us know!
1/5
TrustpilotThe agent force an cancellation on us…
The agent force an cancellation on us even the agent was at fault.
Hi Bo, we're sorry to see you have left this review. In order for us to look into this further, we have sent you a request via Trustpilot for more details. Please do complete this at your earliest convenience.
5/5
GoogleExcellent experience working with Conor, he understood exactly what we wanted and showed us more properties than any other agent we worked with. Very responsive, and even showed us a few properties we loved that we wouldn’t have thought of going to look at!
5/5
GoogleWe've got in touch with Jane in December 2017 and since that time she never gave up to find the perfect property for our family! However we had been sometimes like a nightmare for her like the perfect french we are ;-) as she listened to our requirements and showed us many suitable properties until we found the perfect one... 6 months later. She is professional, very charming and very patient. Thanks a lot Jane! You've done a good job! We can't thank you enough.
5/5
TrustpilotExcellent service during the whole…
Excellent service during the whole process of renting, not only visiting the properties, but after with the paperwork and relationship with the landlady. Very recommendable.
Hi there,We're incredibly pleased to hear how our team was able to provide an excellent service! We wish you all the best, and please do get in touch if you need any further assistance.
5/5
TrustpilotChestertons let a property for me…
Chestertons let a property for me recently. Gary and Josh provided a personal service with excellent attention to detail and despite a tight timescale nothing felt pressured but everything was delivered to a high standard.Highly recommended.
Thank you for sharing your experience Wendy!
5/5
TrustpilotExtremely helpful
Extremely helpful, organized and efficient
Hi Svetlana, thank you for your kind feedback. We really appreciate hearing this. If you need anything else, do let the team know. Wishing you all the best!
5/5
TrustpilotVery professional service
Very professional service, organised and friendly.
Dear Ivana,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear your feedback.
1/5
TrustpilotWorst experience with this agency
Very bad experience with this agency. They promise the moon, but once you've signed with them is it the complete opposite, and they'll simply ignore you when you need them.
Hello Paul, Thank you so much for leaving this review, we are incredibly sorry to hear about your frustrations. We take client dissatisfaction very seriously and are keen to look into this for you. Please can you respond to the Information Request we’ve just sent you so that we are able to investigate further.Updated Reply:Hi Paul, Thank you for your patience whilst we looked in to this for you. You should have received a response from your Property Manager regarding matters that you flagged, these should now be in the process of being resolved. We sincerely apologise if you have felt neglected - it's certainly not how we want our clients to feel. Please do not hesitate to get in touch if you need any further assistance.
5/5
TrustpilotPrompt communication
Prompt communication, understanding attitude and always felt completely in the loop throughout the entire process - James Smith in particular made the whole process much easier ! Would definitely recommend
Dear Jess,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. James will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Fulham Road hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
