Trusted Agent profile · Hammersmith and Fulham

Chestertons Fulham Road reviews in Hammersmith and Fulham

4.5

★★★★★ Excellent

2,185 reviews across 2 platforms

654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU

Part of Chestertons, see every office.

Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,185 reviews on two platforms, including 344 Google reviews rated 4.8.

Google logo

4.8 / 5

344

Reviews on Google

This office

Trustpilot logo

1,841

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Prompt and efficient service by Amanda

Prompt and efficient service by Amanda. Am very satisfied

CECILIA · 12 July 2024

Agent replied · 28 December 2024

Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!

5/5

Trustpilot

Great experiencing working with Ronan

Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!

Kazia · 5 July 2022

Agent replied · 28 December 2024

Thank you for sharing!

5/5

Trustpilot

Could not say enough good things about…

Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!

Sophie · 19 May 2022

Agent replied · 28 December 2024

Thank you for sharing! We are so pleased to hear this.

5/5

Trustpilot

Brilliant Chesterons.

I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.

Sandra · 9 February 2022

Agent replied · 28 December 2024

We are so pleased to hear this! Thanks for sharing.

1/5

Trustpilot

Disappointed

Disappointed with Chestertons service and professionalism for maintenance requests

Sonal · 5 July 2024

Agent replied · 28 December 2024

Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.

5/5

Trustpilot

Suzan Salih

Suzan Salih - thank you for your quick response, really appreciated.

Mrs · 29 May 2024

Agent replied · 6 February 2025

Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.

3/5

Trustpilot

Got a good price for our property and…

Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.

Craig · 4 February 2022

Agent replied · 28 December 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Incredible property manager

Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.

Valeria · 22 November 2023

Agent replied · 28 December 2024

Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Strong customer support

Strong customer support and very responsive. Clear instructions on what was needed

Patrick · 8 May 2024

Agent replied · 28 December 2024

Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!

5/5

Trustpilot

Responsive staff who are proactive to…

Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you

K · 26 January 2024

Agent replied · 6 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Chestertons have been a great at making my experience seamless

Chestertons have been a great at managing the letting of my apartment. They've been very communicative, and made the whole experience seamless.

Ian · 29 September 2023

Agent replied · 28 December 2024

Hi Ian, thank you for taking the time to leave this review. We're happy to hear that lettings your property with us has been a seamless experience. Should you need any further help, please do let your property manager know. Best wishes!

4/5

Google

Professional , helpfull and flexible ! Matthew is always available , straight to the point and even when he can’t make it by himself he put someone to backup ! Great work , Thanks

Marloes · 25 October 2018

5/5

Google

Gary from Chesterton Fulham office has assisted our family in finding a new house and has been brilliant at understanding our needs and requirements since the very beginning, saving us time and showing us only the properties that would actually be suitable. He has been very helpful and responsive throughout the whole letting process, making it a rather smooth one. The quality of the service he and all the team have provided us was excellent, and I highly recommend him.

Chiara · 25 October 2019

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 28 December 2024

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 28 December 2024

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Google

Eleonora has been immensely helpful and professional from start to finish. She went out of her way to accommodate viewings to suit our schedule and perfectly managed negotiations with the landlord.

Jonny · 10 February 2020

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 28 December 2024

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Google

Great service from Conor

Ben · 11 September 2024

Agent replied · 8 February 2025

Hi Ben, thank you for the great review. We wish you all the best.

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 28 December 2024

Thank you for sharing!

5/5

Google

Matthew was extremely helpful and professional throughout our property search. He always put forward options that were exactly what we were looking for and provided a very friendly and personalised service. Thank you!

C · 10 February 2019

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 28 December 2024

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Sum Yee was so awesome!

Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!

MS · 3 February 2022

Agent replied · 28 December 2024

Thank you for sharing this is wonderful to hear!

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 28 December 2024

Thank you for sharing!

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 28 December 2024

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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