Trusted Agent profile · Hammersmith and Fulham

Chestertons Fulham Road reviews in Hammersmith and Fulham

4.5

★★★★★ Excellent

2,185 reviews across 2 platforms

654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU

Part of Chestertons, see every office.

Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,185 reviews on two platforms, including 344 Google reviews rated 4.8.

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4.8 / 5

344

Reviews on Google

This office

Trustpilot logo

1,841

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Chestertons review

Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.

Archie · 16 August 2022

Agent replied · 28 December 2024

Thank you for your review we are so pleased to hear!

5/5

Trustpilot

I had an excellent experience with Ellie at the Barnes office

I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!

Rose · 13 December 2021

Agent replied · 10 February 2025

Thanks Rose we are pleased to hear of your experience! Thank you for sharing.

5/5

Trustpilot

Thank you Xiaoyi

Very quick and responsive agent, she’s been very helpful and considerate.

Hamzah · 22 July 2024

Agent replied · 28 December 2024

Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.

5/5

Trustpilot

Suzan has always provided very…

Suzan has always provided very efficient service and is always reliable, responsive and helpful

MD · 26 May 2024

Agent replied · 6 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Tamara Price issupport and cooperation…

Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me

Erene · 5 September 2023

Agent replied · 28 December 2024

Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!

5/5

Google

Thanks to the Chestertons team in Fulham and in particular Rufus Holt for finding our new home. Would highly recommend

Joseph · 24 October 2022

5/5

Google

Experience with Chestertons Lettings was very pleasant. Whole team have made my letting process very easy. Thank you so much especially Graham and Sam for help. Friendly and efficient service.PositiveResponsiveness, Professionalism

Patrycja · 9 February 2021

5/5

Google

Jessica was very helpful at showing us flats and even taking the time to organise second viewings. All the paper work was particularly smooth and easy, so we found our new home. Thank you Jessica and Chestertons!

Fabrice · 25 October 2018

5/5

Google

Gary Noone was very helpful in arranging our viewing, and eventual signing, for me and my girlfriend's latest flat rental. Gary was incredibly responsive and with a polite, professional demeanour. Thank you to Gary and the team!

Andreas · 25 October 2018

5/5

Trustpilot

I have been served by xiaoyi from…

I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.

Travis · 13 November 2023

Agent replied · 28 December 2024

Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!

5/5

Trustpilot

Easy process, great job!

Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!

Edwin · 21 April 2022

Agent replied · 28 December 2024

Thank you for the wonderful review

5/5

Google

Matthew Gwyer was our letting agent. He helped us throughout the process of renting our apartment. He was super professional, a big thank you to him ! Great company, great staff members.PositiveProfessionalism

Gertru · 24 October 2020

1/5

Google

Matthew Gwyer did not disclose that a Rental Property that he let to me was Up For Sale. Matthew avoided all communication as best as possible after I found out from the landlord (9 days after moving in) that the house was up for sale and viewings were required to take place in my new home!! I ended up moving out 7 weeks after moving in. It was somewhere that I intended on living for a long time. Sadly my trust has been lost.NegativeProfessionalism

Lindsey · 24 October 2020

5/5

Trustpilot

Tenancy & Renewals Consultant

Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine

Jeff · 25 August 2023

Agent replied · 6 February 2025

Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.

5/5

Trustpilot

Excellent service

Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.

Mahamood · 1 July 2023

Agent replied · 28 December 2024

Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been

5/5

Trustpilot

Landlord support

Graham @ Chestertons has been a steady voice of reason, supporting me on many occasions as a landlady, from dispute resolution, understanding complex legislation and supplier negotiations. I have truly valued his support which has been invaluable over the last year.

Caroline · 16 February 2022

Agent replied · 28 December 2024

Thank you for your review Caroline! We are so pleased to hear this.

5/5

Trustpilot

I have worked closely with Marianna…

I have worked closely with Marianna over the last year - she has been incredibly professional throughout and a pleasure to work with

Ben · 5 November 2023

Agent replied · 28 December 2024

Hi Ben, thank you for taking the time to leave a review for Marianna. It's great to hear that she's been a pleasure to work with!

5/5

Trustpilot

Chestertons 5 star rental management

Chesterton have managed my rental property for over 10 years. They have done so efficiently and professionally, removing and stress form the letting experience.

Lucy · 12 October 2023

Agent replied · 28 December 2024

Thanks Lucy, we're really happy to have been working with you for so long. Have a great weekend.

5/5

Trustpilot

Great service

Great service, really appreciate our manager Kyle Whittaker. Fast very good at reaction. There’s been 2 times we asked for assistance. It was immediate.

Антон · 12 October 2023

Agent replied · 28 December 2024

We're so pleased to read this, thank you

4/5

Trustpilot

Natasha Evans review

I have found dealing with Natasha Evans a breath of fresh air. She is professional, responsive and reliable and I highly recommend her.

Sally · 3 November 2023

Agent replied · 28 December 2024

Thank you very much for the review Sally

5/5

Trustpilot

My review is for Sharn who has been…

My review is for Sharn who has been extremely helpful and understanding. She quickly sorted out a mess I'd made and has been really patient with me.

Hiromi · 4 March 2025

5/5

Trustpilot

Fantastic work, helpful, speedy and costs well managed

Fantastic work by Colette O' Sullivan to speedily arrange electrical work which needed doing at our property, efficient, helpful and cost-effective, thank you!

Zoe · 1 November 2023

Agent replied · 28 December 2024

Thanks so much Zoe - we're always on hand should you need us!

5/5

Trustpilot

Great service & excellent rents achieved

We've had a great service from Gary & Zoe at Chestertons SW Lettings. They've managed to find us two sets of great tenants at some of the highest rents in the area. Very efficient and courteous, would recommend them to anyone.

Nathalie · 3 February 2022

Agent replied · 6 February 2025

Thank you for sharing!

5/5

Trustpilot

Tamara Price

Tamara Price, was really helpful in our search for a property and helped use get one across the line. Was always very punctual and gave us great guidance to help us get there property we most wanted

Harry · 12 August 2022

Agent replied · 28 December 2024

Thank you for sharing Harry!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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