Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotChestertons review
Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.
Archie · 16 August 2022
Agent replied · 28 December 2024
Thank you for your review we are so pleased to hear!
★★★★★ 5/5
TrustpilotI had an excellent experience with Ellie at the Barnes office
I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!
Rose · 13 December 2021
Agent replied · 10 February 2025
Thanks Rose we are pleased to hear of your experience! Thank you for sharing.
★★★★★ 5/5
TrustpilotThank you Xiaoyi
Very quick and responsive agent, she’s been very helpful and considerate.
Hamzah · 22 July 2024
Agent replied · 28 December 2024
Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.
★★★★★ 5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
MD · 26 May 2024
Agent replied · 6 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Erene · 5 September 2023
Agent replied · 28 December 2024
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
★★★★★ 5/5
GoogleThanks to the Chestertons team in Fulham and in particular Rufus Holt for finding our new home. Would highly recommend
Joseph · 24 October 2022
★★★★★ 5/5
GoogleExperience with Chestertons Lettings was very pleasant. Whole team have made my letting process very easy. Thank you so much especially Graham and Sam for help.
Friendly and efficient service.PositiveResponsiveness, Professionalism
Patrycja · 9 February 2021
★★★★★ 5/5
GoogleJessica was very helpful at showing us flats and even taking the time to organise second viewings. All the paper work was particularly smooth and easy, so we found our new home. Thank you Jessica and Chestertons!
Fabrice · 25 October 2018
★★★★★ 5/5
GoogleGary Noone was very helpful in arranging our viewing, and eventual signing, for me and my girlfriend's latest flat rental. Gary was incredibly responsive and with a polite, professional demeanour. Thank you to Gary and the team!
Andreas · 25 October 2018
★★★★★ 5/5
TrustpilotI have been served by xiaoyi from…
I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.
Travis · 13 November 2023
Agent replied · 28 December 2024
Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!
★★★★★ 5/5
TrustpilotEasy process, great job!
Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!
Edwin · 21 April 2022
Agent replied · 28 December 2024
Thank you for the wonderful review
★★★★★ 5/5
GoogleMatthew Gwyer was our letting agent.
He helped us throughout the process of renting our apartment.
He was super professional, a big thank you to him !
Great company, great staff members.PositiveProfessionalism
Gertru · 24 October 2020
★★★★★ 1/5
GoogleMatthew Gwyer did not disclose that a Rental Property that he let to me was Up For Sale. Matthew avoided all communication as best as possible after I found out from the landlord (9 days after moving in) that the house was up for sale and viewings were required to take place in my new home!! I ended up moving out 7 weeks after moving in. It was somewhere that I intended on living for a long time. Sadly my trust has been lost.NegativeProfessionalism
Lindsey · 24 October 2020
★★★★★ 5/5
TrustpilotTenancy & Renewals Consultant
Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine
Jeff · 25 August 2023
Agent replied · 6 February 2025
Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.
Mahamood · 1 July 2023
Agent replied · 28 December 2024
Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been
★★★★★ 5/5
TrustpilotLandlord support
Graham @ Chestertons has been a steady voice of reason, supporting me on many occasions as a landlady, from dispute resolution, understanding complex legislation and supplier negotiations. I have truly valued his support which has been invaluable over the last year.
Caroline · 16 February 2022
Agent replied · 28 December 2024
Thank you for your review Caroline! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotI have worked closely with Marianna…
I have worked closely with Marianna over the last year - she has been incredibly professional throughout and a pleasure to work with
Ben · 5 November 2023
Agent replied · 28 December 2024
Hi Ben, thank you for taking the time to leave a review for Marianna. It's great to hear that she's been a pleasure to work with!
★★★★★ 5/5
TrustpilotChestertons 5 star rental management
Chesterton have managed my rental property for over 10 years. They have done so efficiently and professionally, removing and stress form the letting experience.
Lucy · 12 October 2023
Agent replied · 28 December 2024
Thanks Lucy, we're really happy to have been working with you for so long. Have a great weekend.
★★★★★ 5/5
TrustpilotGreat service
Great service, really appreciate our manager Kyle Whittaker. Fast very good at reaction. There’s been 2 times we asked for assistance. It was immediate.
Антон · 12 October 2023
Agent replied · 28 December 2024
We're so pleased to read this, thank you
★★★★★ 4/5
TrustpilotNatasha Evans review
I have found dealing with Natasha Evans a breath of fresh air. She is professional, responsive and reliable and I highly recommend her.
Sally · 3 November 2023
Agent replied · 28 December 2024
Thank you very much for the review Sally
★★★★★ 5/5
TrustpilotMy review is for Sharn who has been…
My review is for Sharn who has been extremely helpful and understanding. She quickly sorted out a mess I'd made and has been really patient with me.
Hiromi · 4 March 2025
★★★★★ 5/5
TrustpilotFantastic work, helpful, speedy and costs well managed
Fantastic work by Colette O' Sullivan to speedily arrange electrical work which needed doing at our property, efficient, helpful and cost-effective, thank you!
Zoe · 1 November 2023
Agent replied · 28 December 2024
Thanks so much Zoe - we're always on hand should you need us!
★★★★★ 5/5
TrustpilotGreat service & excellent rents achieved
We've had a great service from Gary & Zoe at Chestertons SW Lettings. They've managed to find us two sets of great tenants at some of the highest rents in the area. Very efficient and courteous, would recommend them to anyone.
Nathalie · 3 February 2022
Agent replied · 6 February 2025
Thank you for sharing!
★★★★★ 5/5
TrustpilotTamara Price
Tamara Price, was really helpful in our search for a property and helped use get one across the line. Was always very punctual and gave us great guidance to help us get there property we most wanted
Harry · 12 August 2022
Agent replied · 28 December 2024
Thank you for sharing Harry!
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