Trusted Agent profile · Hammersmith and Fulham

Chestertons Fulham Road reviews in Hammersmith and Fulham

4.5

★★★★★ Excellent

2,185 reviews across 2 platforms

654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU

Part of Chestertons, see every office.

Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,185 reviews on two platforms, including 344 Google reviews rated 4.8.

Google logo

4.8 / 5

344

Reviews on Google

This office

Trustpilot logo

1,841

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 28 December 2024

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Google

Matthew was very kind enough to follow up and show us properties he thought would be interest to us based on our requirements. Great professional and highly dedicated.

Caroline · 10 February 2019

5/5

Google

Matthew was incredibly helpful and proactive and presented some lovely properties. He understood my requirements well, I would definitely go to him again for my next property search.

S · 10 February 2019

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 28 December 2024

Thank you for the 5 stars!

5/5

Google

This agency has been very helpful - Emma Johnson in particular who's been a top notch professional. She was attentive, communicative, and extremely "on the ball" assisting us in our house search. We've found our new home in Fulham, and its mostly thanks to her! NB: Chestertons Management if you read this, she deserves a promotion and a raise

Max · 24 October 2022

5/5

Trustpilot

Very professional

Very professional. 10/10.

Jack · 28 June 2024

Agent replied · 28 December 2024

Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons

1/5

Trustpilot

The service from Margaret Pritchard of…

The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.

Leo · 3 December 2024

5/5

Trustpilot

Amazing service from Kerri-Anne and…

Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.

EB · 10 June 2022

Agent replied · 28 December 2024

Thank you very much for sharing your review!

5/5

Google

Rented a 2 bed flat with Gary Noone from Chestertons earlier this year and found both him and the process of renting with Chestertons extremely professional and efficient. Gary showed us several properties and whilst there were some that didn't tick all the boxes, he was proactive in helping us find one that did - unlike others we dealt with. Once we signed, the paperwork was easy and yet again efficient with all our quires answered quickly.

Tim · 25 October 2017

5/5

Trustpilot

All good with Chestertons

All good with Chestertons. Very kind and helpful, at least the elephant and castle area.

Miguel · 13 October 2023

Agent replied · 28 December 2024

Thank you so much for your feedback Miguel, we're happy to have helped!

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

5/5

Google

My experience was good with Chestertons, thanks to Matthew Gwyer who was very hard-working and honest and helped us secure a property we are very happy with

Katie · 10 February 2019

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 6 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

4/5

Trustpilot

Proactive and got everything sorted

Proactive and got everything sorted, thank you

Helen · 25 March 2024

Agent replied · 28 December 2024

Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 28 December 2024

Thank you for taking the time to leave Molly such a wonderful review

5/5

Google

Gary has been really active, professional, understanding and polite. Everything we ask for from a letting agent. Our move was made very easy thanks to him.

Arnaud · 10 February 2019

5/5

Google

Matthew was very helpful and worked overtime to help us find a new property to rent. He was always available to answer questions and would recommend

Alexandra · 10 February 2019

5/5

Trustpilot

Great customer service

Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!

Consumer · 13 August 2022

Agent replied · 28 December 2024

Thank you for sharing!

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 28 December 2024

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

5/5

Trustpilot

The Chestertons Property Management…

The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.

EJ · 5 March 2025

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 6 February 2025

Thank you for sharing your experience Eliana. We are very pleased to hear this!

5/5

Trustpilot

Reliable agent and good service.

Liyan · 2 April 2024

Agent replied · 28 December 2024

Hi Liyan, thank you for your feedback and wish you all the best for the future!

5/5

Trustpilot

Preya has done a great job with my…

Preya has done a great job with my property. Always professional and helpful.

Alan · 5 October 2023

Agent replied · 28 December 2024

Thanks for your review Alan, we'll make sure to pass this on to Preya!

5/5

Trustpilot

Great service!

Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)

Andreia · 12 May 2022

Agent replied · 28 December 2024

Thank you for taking the time to leave such a great review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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