5/5
GoogleA massive thank you to Emma Johnson for helping me in my search. She was extremely professional and helpful throughout the whole process! 5 star customer service!
Trusted Agent profile · Hammersmith and Fulham
Chestertons Fulham Road reviews in Hammersmith and Fulham
★★★★★
2,187 reviews across 2 platforms
654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,187 reviews on two platforms, including 346 Google reviews rated 4.8. See how it compares with other estate agents in Hammersmith and Fulham.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Google5/5
GoogleWe saw a few properties with Conor and he was very professional, informative and engaging. Thanks Conor and the rest of the team for a pleasant experience.
5/5
GoogleThanks so much to Conor for being so unbelievable helpful and kind with helping us find/purchase our perfect first house. He made the whole process pain free!
5/5
TrustpilotStephanie Russo at the Hornton St…
Stephanie Russo at the Hornton St office handled a number of my properties over the past few years. I have given her a 5* review as she was always very responsive and prompt, gave good advice, and most importantly, delivered on the advice given.
Agent replied · 28 December 2024
Hi Gerry, thank you for sharing your experience with Stephanie. It's lovely to hear that you've worked with her over the past few years to manage your properties. Please do let us know if you need anything else. Best wishes!
5/5
TrustpilotGreat service!
We are very please with the service Conor has provided us with. Keeping us informed of new properties coming out and always being very gracious and patient in regard with our needs. We cannot wait to finally find the right property with him.
Agent replied · 28 December 2024
Hi Mrs Bursby, thank you for the great review. We are so glad Conor kept you informed of new properties and was patient with your needs. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotVery supportive to both tenants and landlords
I’d like to share my high feedback about Pa-Reis McAllister MARLA, Tenancy Consultant, Renewals at Chestertones. I’ve been a tenant for 2.5 years. Pa-Reis has always been fast at responding and great at communication. My requests have been taken to action promptly. Probably, the best service I ever received as a tenant.
Agent replied · 28 December 2024
Hi Yulia, thank you so much for leaving this review for Pa-Reis. We always strive for excellent service, so it's lovely to hear that you've experienced this as one of our tenants. Please do reach out if you need anything else. Best wishes!
5/5
TrustpilotBig thanks to Sharon C for making our…
Big thanks to Sharon C for making our move-in seamless, great service and comms! Thanks Sharon
Agent replied · 6 February 2025
Dear Nyall,Thank you for your 5* review of the recent service you received from our team at James Pendleton. Sharon will be delighted to hear of your positive feedback and we cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
5/5
TrustpilotGreat service from Ally
Ally has been a pleasure to deal with. Always available to answer any questions and willing to offer alternatives to make things easier. I highly recommend her.
Agent replied · 28 December 2024
Thank you for sharing!
5/5
TrustpilotProfessional
Chestertons in Pimlico provide a professional service that fulfilled all the expectations I have for a letting agent. Communication was fast and clear. They were able to find contractors and get a flat ready for rental in a short space of time. I would recommend them to anyone looking to rent out a flat in the Pimlico area.
Agent replied · 28 December 2024
Thank you very much for the review Tristan. Have a great weekend!
1/5
TrustpilotWorst agency
Worst agency - stay away from these criminals. As a former tenant, I would like to share that Chestertons tried to impose a rent increase that was at odds with our tenancy agreement. Not sure where you come from, but in most countries violations of contract law are punished. It’s amazing that this agency still exists given their illegal practices.
5/5
TrustpilotDanny Duran provided an outstanding…
Danny Duran provided an outstanding service for a property in vauxhall. I would Highly reccomend him and his team.
5/5
TrustpilotAmasing experience
Amasing experience. Mark was always available to solve any problem.
Agent replied · 28 December 2024
Thank you for your review Vincenzo, wishing you all the best!
5/5
TrustpilotSharon was wonderful in my recent…
Sharon was wonderful in my recent experience renewing my tenancy - thank you!
Agent replied · 28 December 2024
Dear Kate,Thank you for your 5* review of the recent service you received from our James Pendleton renewals team. Sharon will be delighted with your feedback and we cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
5/5
TrustpilotJuliette Dartois
I have been working with Juliette Dartois on finding an apartment and she has been a pleasure to work with. She is extremely, smart, attentive and thoughtful and a great asset to your firm. I will 100pct use Juliette for all searches.
Agent replied · 28 December 2024
Hi Darren, thank you for taking the time to write a great review. Its great to read how Juliette was a pleasure to work with and was attentive, smart and thoughtful. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
GoogleAnastasia showed us our lovely new home near the river! She knew exactly what we needed and what we were looking for; supported our offer throughout the process and eventually went out of the way to help us move in earlier than expected! Thanks so much and looking forward to the next few years with Chestertons! :)
Agent replied · 23 October 2024
Hi Swasti, Thank you for taking the time to leave this great review. Fantastic to hear how Anastasia was able to find you a lovely new home! We wish you all the best and please do get in touch anytime you need our assistance.
5/5
TrustpilotStav and Chestertons were a total…
Stav and Chestertons were a total pleasure to work with. They were professional, always available and made our move very smooth. I really recommend Stav and the company!
Agent replied · 6 February 2025
Thank you Lochie! We are happy to hear this.
5/5
TrustpilotChesterton was professional and super…
Chesterton was professional and super helpful in helping me get the perfect flat, in particular my agent Martins was amazing!
Agent replied · 28 December 2024
Hi Beatrice,We're so pleased to hear that Martin was able to help find you the perfect flat! We wish you all the best in your new home, and please do get in touch if you need any further assistance.
5/5
TrustpilotWould like to mention exceptional job by Shakil Khan…
Would like to mention exceptional job did by Shakil Khan who has been taking care of my property E6 1AR . With his hard work and persistent he retrieved my 5 month pending rent which my other agents were not able to do. Extremely happy to have him as my agent. Extremely proud of him.
Agent replied · 28 December 2024
This is amazing to hear, thank you for your feedback Neha!
1/5
GoogleI previously asked for my email to be removed from the Fulham mailing list, as I never signed up for updates from that area. Despite this, I’m still receiving repeated property emails. Please address this.
5/5
TrustpilotHugo is always attentive
Hugo is always attentive, a friendly and genuine adviser. Someone you can trust. I would highly recommend asking for Hugo if renting out your property.
Agent replied · 28 December 2024
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotA little note to thank JP for the…
A little note to thank JP for the smooth ride in finding a tenant and subsequently engaging with both sides to ensure a smooth handover; Suzan Salih played a big role in this delivery.All in all, JP has always been personable and efficient. Thank you, Jill
Agent replied · 6 February 2025
Dear Jill,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and the team will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
GoogleWe had the pleasure working with Conor at Chestertons Fulham during our recent home purchase and we were pleased with the service provided. Conor demonstrated a good understanding of our preferenes and was responsive to our inquiries, which made the process efficient. While there were a few hiccups along the way dealing with sellers who were not easy, Conor handled them professionally and ensured our needs were met to the extent possible. Overall we are grateful for Conor's assistance and would happily recommend him to others in search of a reliable real estate agent.
5/5
TrustpilotHighly recommend Chestertons
Chestertons was professional and responsive on our sale. Conor Bunn in particular worked tirelessly to ensure our sale went through smoothly. He was always professional and helpful and quickly responded to any queries we had. Thanks for all your help Conor.
Agent replied · 28 December 2024
Thank you for your kind words! We're so glad to hear that your experience with Conor was a positive one. We'll be sure to pass your gratitude on to him. Best wishes!
5/5
TrustpilotThanks to Katherine Ma
Katherine Ma truly stands out in her field. Her warm and approachable demeanor combined with her exceptional knowledge made me feel confident every step of the way. I’m incredibly grateful for her outstanding service and would gladly recommend her to anyone.
Agent replied · 28 December 2024
Good afternoon, thank you for taking the time to write a great review and sharing your experience with Katherine Ma. We really appreciate the support and wish you all the best.
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