Chestertons Fulham Road reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Property rental

Chestertons has managed the rental of a flat for me for some years. The changeover for new tenants this year was complicated due to timing and I was on vacation. A number of issues came up regarding cleaning etc and Chesterton's were great and arranged everything. The team supporting me on this occasion were great and went out of their way to help.

Siobhan · 10 September 2023

★★★★★ 5/5

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Chestertons rental management

Ryan Briggs has been excellent at providing tenant assistance for me since shifting in 6 months ago.

New · 3 March 2025

★★★★★ 5/5

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Positive Rental Management Experience with Chestertons

We engaged Chestertons for rental management and were paired with an exceptional tenant who was responsible and hassle-free throughout the two-year tenancy. The management process with Chestertons was streamlined via their user-friendly portal, where all fees were transparently itemised. The team's responsiveness, especially our property manager Ms. N Barklem-Schulz contributed to an overall smooth and seamless experience for us.

Miss · 11 December 2023

★★★★★ 1/5

Trustpilot

Chesterton´s sister companies Teamstar…

Chesterton´s sister companies Teamstar and Amartio managed our house in Malaga on Airbnb and Booking. They were suppose to run our accommodation on our behalf. Due to the very deficient service they provided, resulting in awful reviews on Booking, we decided to terminate our contract with them. However, at the time they ought us 4000 Euros corresponding to all the bookings for August and September 2021. After countless efforts to get in contact with them and claiming our money without success, they suddenly disappeared from every single platform they were before. That included Instagram, Facebook, telephone registers and email services. They vanished and took our money with them and I assume they took the money of their employees and many other owners too. The person who owned this company apparently opened another company called Eeverynite for which he is now CEO. If I were you, I won´t use their services, as the lack of professionalism we experienced with their previous company was outrageous. Still trying to get our money back...

Owner_scammed · 14 November 2021

★★★★★ 5/5

Trustpilot

Highly Professional

I have a property which I have rented out through Chestertons for 6 years and they have always been fantastic. Highly professional and always easy to get in contact with. Niema Latif especially is fantastic, thorough and extremely efficient. I would definitely recommend

Laura · 9 October 2024

★★★★★ 5/5

Trustpilot

Pleasant experience renting through them

I like that this company is very professional and makes me feel safe renting when doing it through them. I also had a lovely contact that took care of me and made me feel welcome. Replied quickly on all my requests and also stepped up extra for me, I felt. So a big kudos to her for making the experience feel good. They also have a portal that makes everything feel professional and good. The only comment I got is that their portal might be challenging navigating around, but then we are nip picking on a high level :P A fantastic company throughout.

Tom · 11 November 2021

★★★★★ 5/5

Google

Graham and the team have been professional and responsive throughout the last 12+ months as they fully managed our property since we moved to Singapore. When it came to find new tenants, despite the challenging market, the team did a great job and were able to find new tenants to move in without any vacant time in our flat at all. We would highly recommend Chesterton's Fulham.PositiveResponsiveness, Quality, Professionalism

Adam · 24 October 2020

★★★★★ 5/5

Google

We bought a house in Fulham having been expertly guided through the process by Connor Bunn, who seemed to have all of the market intel to get a complex deal over the line. He’s one of the good guys in otherwise shark infested waters!

Gary · 23 September 2024

★★★★★ 5/5

Trustpilot

Hugo was instrumental in letting our…

Hugo was instrumental in letting our flat out. He is diligent and proactive. Hugo was an absolute pleasure to work with and he is the reason we used Chesterton's.

Jj · 18 April 2022

★★★★★ 5/5

Trustpilot

New level of Service

New level of Servicewe have been renting this flat with Chesterton's for more years than I care to remember - but this last one was definitely a big step forward.the applicant reports in particular were so much better and much more informative than previously.Emma and Sarah (654 Fulham Rd )have both kept in touch and been supportive throughout the process. Very Happy.

Charles · 23 September 2023

★★★★★ 5/5

Trustpilot

Great service

As a buyer, I received great service from Neil and his team. Very easy to contact and communicate with and very helpful in ensuring the whole process went smoothly.

Timothy · 10 April 2022

★★★★★ 1/5

Trustpilot

Clueless cowboys

Clueless cowboys I have been a landlord 20 plus years and dealing with this company has been painful !! AvoidNo my review is 100% authentic I don’t need to prove this or be bothered by you any more !! If you want more information you are very welcome to email me directly. But you have wasted literally hours of my time .

JJC · 19 September 2023

★★★★★ 5/5

Trustpilot

Tamara Price was excellent on going…

Tamara Price was excellent on going above and beyond after hours and considering my case carefully and offering great advice for my situation. Would use again.

Joe · 23 August 2022

★★★★★ 5/5

Trustpilot

Shannon was very helpful and answered…

Shannon was very helpful and answered all my questions and doubts promptly. She was always attentive and professional and help me find a property that met all my needs.

Cassia · 8 April 2022

★★★★★ 5/5

Trustpilot

Successful sale

The experience was positive; Jack Osmond was highly communicative and delivered several potential buyers for the flat, and based on our understanding of the market, we were happy where we landed.

David · 19 December 2021

★★★★★ 5/5

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Akikur Rahman of Chestertons South…

Akikur Rahman of Chestertons South Kensignton has been wonderful in helping us with letting our property. He left no stone unturned and has been a marvellous back up.

Bruce · 23 May 2022

★★★★★ 5/5

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Anson Nyako - Chestertons

Anson was incredibly helpful and friendly. He was always quick to reply and was very attentive. Very professional and quick to offer support - would definitely recommend!

Emma · 4 July 2022

★★★★★ 1/5

Trustpilot

Bad experience as landlady

I give them one star as i have been having really bad experience with this company. They were nice and quick to respond when they were advertising my flat. Their agent push me into accepting a couple although i had my doubts - i say they are pushy.As for collecting rents for me never pay me on time. I paid them to collect the rent for me to avoid chasing the rent but this company never pays my rent back into my account on time - always late. I don’t recommend them. I regret choosing Chesterton to be my agent.

Laleh · 9 July 2024

★★★★★ 5/5

Trustpilot

A wonderful lettings team at Chestertons…

What a wonderful lettings team at Chesterton's, they not only offer a professional service but they are also very considerate to personal needs of both the tenant and the landlord. I would highly recommend both Marianna and Iain, they both go above and beyond with every request - thank you both for taking such good care of us and our property!

Janine · 10 October 2023

★★★★★ 5/5

Trustpilot

Good response time to queries

Good response time to queries - thanks Suzan and Matt

Ingrid · 20 December 2023

★★★★★ 5/5

Trustpilot

Very supportive and professional

Chestertons Barnes were very helpful with both our sale and our purchase. They are consummate professionals who supported us every step of the way. Highly recommended.

Lucy · 14 August 2022

★★★★★ 4/5

Trustpilot

Speedy service and slick set up

Speedy service and slick set up - very professional. The only reason it is not 5* is that there are perhaps too many individuals involved in dealing with a property (I am a landlord) which can get a little confusing and things can get lost in communication.

Claudia · 22 July 2024

★★★★★ 5/5

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Good communication. Thanks Natasha for answering my…

Thanks Natasha for answering my questions and completing the job very efficiently.

Karen · 27 October 2023

★★★★★ 4/5

Trustpilot

I rented a property for 18 months where…

I rented a property for 18 months where Chestertons acted as the tenancy manager (Imogen Kovacs) and received a great service throughout the tenancy.Whilst the landlord was not always the most helpful, Imogen handled this tactfully and sought to present sensible solutions to issues which arose with the house. She is very responsive and was a pleasure to deal with.

Simon · 26 October 2023