Trusted Agent profile Β· Distington

First Choice Move Lillyhall reviews in Distington

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

311 reviews across 3 platforms

Gate House, Distington, CA14 4JR

First Choice Move's office in Distington, at Gate House, is rated 4.6 out of 5 across 311 reviews on three platforms, including 236 Google reviews rated 4.7.

Google logo

4.7 / 5

236

Reviews on Google

This office

Facebook logo

4.7 / 5

60

Reviews on Facebook

Business-wide

Trustpilot logo

15

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Distington office, from every platform, shown as written. First names only.

5/5

Google

Used first choice move to sell my home. They were brilliant nothing is too much for the staff. They helped me liase with the buyer and sort issues that arose. Always called back promptly.. Definitely 5 star. Thanks guys 😊 …

Baby Β· 28 July 2022

Agent replied Β· 28 July 2023

Thank you so much for taking the time to leave such a lovely review. Also, thank you so much for using ourselves in the first place. Chris and the team.

5/5

Google

Lovely helpful staff . Followed up on any queries quickly. Even gave me a lovely card once purchase was complete .

Simone Β· 28 February 2024

Agent replied Β· 26 August 2024

Hi Simone. Thank you so much for a five star review. Chris and everyone at FCM.

5/5

Google

Fantastic service from beginning to end. Friendly and helpful throughout. Would recommend them.

Charlotte Β· 27 July 2024

Agent replied Β· 26 August 2024

Hi Charlotte, Thank you so much a 5* review, it is much appreciated. Chris and all the team.

5/5

Facebook

Brilliant service from First Choice Move.. the quality of Chris’ s pictures and the sales information were head and shoulders above the competition. The sales negotiator Louise Ostle, was fantastic, communicative and really worked to do the best and iron out problems with difficult buyers.I would recommend them to anybody thinking about selling. Five stars.

Chris Β· 28 April 2019

Agent replied Β· 1 October 2023

Hi Chris. Thank you so much for using us to sell your property and for the kind words. All the best in the future, Chris and the team.

5/5

Google

First Choice are definitely First Class. Excellent Customer Service from start to finish. Number 1 Estate Agents for a reason. Highly recommend First Choice for selling your home. Very good value and exceptional marketing - 5 star

Sue Β· 30 November 2022

Agent replied Β· 28 July 2023

Hi Sue. Thank you so much for the kind words. It was a delight to photograph and video your home because it was fabulous! I wish both yourself and Paul all the best for the future. Thanks again for using ourselves to market your home. Chris and the team.

5/5

Google

This is the second property I have sold with first choice move. Fantastic service from start to finish. Highly recommended

Tanya Β· 28 February 2024

Agent replied Β· 26 August 2024

Hi Tanya, Thank you so much for using us twice and also taking the time to leave a review. It is highly appreciated. Chris and everyone at FCM.

1/5

Google

They learned nothing about the property, months into contract they asked relayed buyer questions they should've known. Wrong info in invisible ad. No one could find ad, their only method to 'bump' ad to brief visibility was knocking Β£2k min a time off price. Wasted a long hot summer and devalued the property by a huge chunk. I'm now not allowed to put the correct price with replacement agents.

J Β· 31 October 2022

5/5

Facebook

First Choice Move are an excellent choice. The staff are lovely, very helpful, nothing was any trouble. They kept us updated and maintained regular contact whilst the property was on the market until we got the sale. Photographs and sales presentation of the property were very good. We would recommend them.

Heather Β· 7 May 2020

Agent replied Β· 1 October 2023

Thank you for the kind words Heather, they are lovely to hear.

5/5

Google

Excellent agent...helpful, informative, always available to sort any problems....would definitely recommend them .

Ann Β· 27 June 2024

Agent replied Β· 26 August 2024

Hi Ann, Thank you for the lovely review, it is highly appreciated. Chris and all the team.

1/5

Trustpilot

Absolute id

The customer service from first choice move is an absolute joke. My best friend was buying her first house through this shambles of an estate agent and they messed her around from start to finish. They knew that the sale had fell through on the house she was buying for weeks but didn't tell her until a week before she was due to move in. Absolutely joke of on estate agent, clowns

Katie Β· 27 May 2022

5/5

Facebook

Everything happened quickly and efficiently. The staff were fabulous. We were kept up to date with every step of the sale. Thanks to you all, especially Eileen and Benjamin.

Judith Β· 15 July 2021

5/5

Facebook

Fantastic Service, sold our home in 2 days, the staff couldn't do enough for us always prompt and efficient, for us The name says it all First Choice. Thanks.

John Β· 8 February 2025

5/5

Google

Kept us well informed throughout what ended up being a very long sales process. But we never felt forgotten about and always up-to-date with where we were. Thank you.

Kimberley Β· 29 April 2023

Agent replied Β· 28 July 2023

Hi Kimberley. Thank you so much for the five star review and thank you for using ourselves. All the best for the future, Chris and the team.

4/5

Google

First Choice Move were very easy to talk to, always ready to answer questions and very understanding when things weren't always going according to plan. Nothing was ever too much trouble. I would definitely use them again and recommend them.PositiveResponsiveness, Quality, Professionalism

Flavia Β· 26 October 2021

Agent replied Β· 25 October 2024

Hi Flavia, thank you for those kind words. We are delighted to hear that you were happy with our service and that you would be happy to use us again.

5/5

Google

First Choice Move did exactly what was needed to sell my house, They presented it professionally and ensured all information was given to any potential buyers and this resulted in a sale within 2 weeks

G Β· 23 October 2024

5/5

Google

Excellent service from First Choice from start to finish.

Anne Β· 10 September 2025

4/5

Google

First Choice Move were very easy to talk to, always ready to answer questions and very understanding when things weren't always going according to plan. Nothing was ever too much trouble. I would definitely use them again and recommend them.PositiveResponsiveness, Quality, Professionalism

Flavia Β· 27 August 2021

Agent replied Β· 28 July 2023

Hi Flavia, thank you for those kind words. We are delighted to hear that you were happy with our service and that you would be happy to use us again.

5/5

Google

Absolutely great service from valuation to sale. The team couldn't have done more. Big shout out in particular to Vicki who was always there to advise and support.

Tracey Β· 29 April 2023

Agent replied Β· 28 July 2023

Hi Tracey, thank you for the review. Vicki certainly works very hard to get sales through to the finish line. Thank you for using ourselves to market the property. Chris and the team.

5/5

Google

The First Choice Moves marketing of my property was first rate. From the initial visit, advertisment and video to the management of the viewings the service was excellent.

Graham Β· 29 April 2023

Agent replied Β· 28 July 2023

Hi Graham. Thank you so much for taking the time to leave a review. A 5* review is always a delighted to receive. Thank you for using is to market your property. Chris and the team.

5/5

Facebook

Brilliant service from start to finish, sold 2 house in the space of 3 month with first choice. Highly recommend....especially Louise who always went out of her way to help with both sales.

Nicola Β· 3 May 2019

5/5

Google

Really happy with first choice.through the purchase of my property.quick East and hassle free.thankyou.

Gareth Β· 28 February 2024

Agent replied Β· 26 August 2024

Hi Gareth, buying a property is stressful. Glad we were able to make it hassle free. Chris and the team at FM.

5/5

Facebook

Just a big Thank you to Sharon and the team going that extra mile (viewing on a Sunday) Picking the keys up late on a Saturday nothing was a problem, fantastic letting agents x

Julie Β· 30 May 2017

5/5

Facebook

First choice move, gave me excellent service. the house was up for sale 1 month or so, and they sold it straight away for me. that's why I wanted them to do the viewings for me. thank you for all your great service.

Nichola Β· 11 December 2020

Agent replied Β· 29 January 2024

Thats great to hear. Thank you for the kind words.

5/5

Facebook

First Choice were very friendly and totally helpful, they kept us informed throughout the viewings and kept us updated. Amy constantly contacted us with any queries or updates, very helpful throughout what proved to be a long process.We would recommend without hesitation and would definitely use again.

Pauline Β· 23 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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