Trusted Agent profile · Distington

First Choice Move Lillyhall reviews in Distington

4.6

★★★★★ Excellent

340 reviews across 3 platforms

Gate House, Distington, CA14 4JR

First Choice Move's office in Distington, at Gate House, is rated 4.6 out of 5 across 340 reviews on three platforms, including 265 Google reviews rated 4.7.

Google logo

4.7 / 5

265

Reviews on Google

This office

Facebook logo

4.7 / 5

60

Reviews on Facebook

Business-wide

Trustpilot logo

15

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Distington office, from every platform, shown as written. First names only.

5/5

Google

Great agent good local knowledge and very friendly. I would certainly recommend Vicky for future viewings and thank her for her time.

Lou · 29 March 2024

Agent replied · 26 August 2024

Hi Lou, Thank you for a five star review, it is highly appreciated. All the best for the future, Chris

4/5

Google

This was a difficult task for the Agent, as the both the Seller's Solicitor and the vendor were pretty useless. They tried their very best to speed up what became a ridiculously slow process!

Brian · 13 May 2026

5/5

Google

Helena and the team at First Choice Move provided and excellent all round service when selling my father's bungalow. They were extremely helpful throughout and kept me informed of progress during a protracted sale which was out of our hands.I would highly recommended them, use them with confidence.

Andy · 28 May 2024

5/5

Google

I would recommend Firstchoice when trying to sell your house, all the staff are very helpful and efficient.

Mandy · 28 February 2024

Agent replied · 26 August 2024

Hi Mandy. Thank you very much indeed for the review and five stars! It is appreciated indeed. All the best Chris and the team.

5/5

Facebook

I used Sharron from First Choice Move which was the best discussion I made moving to this agency because there Brilliant! Sharron helps me with anything I needed. Moved in my property few weeks later last year never had any problems with First Choice Move there all lovely all staff. Etc like a family.There great for Lettings and Sales and all info you may need.If you’ve had problems. First Choice Move help you.Best company ever. 5 Stars Thank you Sharron.

Aaron · 20 March 2020

5/5

Google

Very helpful service overall, particularly from Ben!

Samuel · 14 February 2026

Agent replied · 14 April 2026

Hi Samuel. Thank you for taking the time to leave a 5 star review. I am delighted to see you were so happy with the service. Chris

5/5

Google

property was excellently presented and professionally designed. Staff member dealing with my sale provided a brilliant level of service throughout.

K · 13 October 2025

Agent replied · 13 October 2026

Thank you so much for using ourselves and taking the time to leave a five star review. Chris and all the team at FCM.

5/5

Google

Excellent service from Vicky Ledger and everyone else at the office who helped us.

Sharon · 13 August 2026

5/5

Google

Excellent staff member Ben a credit to First Choice Move very professional and lovely to deal with nothing was too much trouble

Caroline · 13 June 2026

5/5

Google

I found all the staff at First Choice Move very professionally and friendly, especially Andra! She always kept me informed with what was going on with my purchase and answered my questions. She was also very efficient in the way she handled different stressful situations. I would also like to commend Andra for her enthusiasm and politeness and every conversation I had with her was a pleasure. In fact, every member of First Choice Move, I spoke to was unfailingly polite and friendly. One often hears people complaining that estate agents get their commission for doing very little. This has certainly not been our experience with them. I feel that they have earned their commission and deserve it for the hard work they have done and the excellent way we have been treated. I suppose there will be unhappy customers but one thing is for sure, I am going to use them in future!!! You all are TOP CLASS! Thank you and well done Mrs SLovin

Simona · 29 July 2018

5/5

Google

From start to finish First Choice Move (FCM) provided us with an excellent service. After advertising the house we received and accepted an offer on our house within 3 days. When information regarding progress was in short supply from our solicitor the FCM team made efforts to keep us up to date at every step of the way. The whole team have earned our greatest respect with the dedication and commitment shown throughout the process and we would recommend them to anyone.

Keith · 28 July 2022

Agent replied · 28 July 2023

Hi Keith, the team are delighted to hear you kind and positive words. Thank you for taking the time to leave such a lovely review. All the best for the future Chris and the team.

5/5

Facebook

I'd like to thank First Choice Move for everything they have done with regards to selling my house. From start to finish they were always very helpful and dealt with everything very efficiently. There were lots of difficult barriers to cross and the whole team understood the situation I was in and overcome them very professionally. I wouldn't hesitate in recommending First Choice Move to anyone wanting to sell their property...a local company with local people in mind and I'd never consider using a high street firm after dealing with these guys! Excellent communication and updates from initial valuation right through to completion, outstanding photography (something high street firms would charge you and additional fee for) and very proactive as I had my first viewing before the house was even on the website or Right Move! Outstanding! Once again...thank you all so very much!

Shaun · 12 April 2017

5/5

Google

We used First Choice Move for the sale of our mam's property. Highly recommended, apart from opening the door for them to photograph and scan the rooms First Choice dealt with everything from advertising to viewings, the house sold in just over a week from going onto the market, worth every penny. Well done Ben for keeping us informed

Tom · 29 January 2024

Agent replied · 26 August 2024

Hi Tom we are delighted to hear you had such a good experience with us. Ben is always on the ball. Thanks again, Chris and all at First Choice Move.

5/5

Google

Great service from valuation through to final sale, we were kept well informed throughout.

David · 13 October 2025

Agent replied · 13 October 2026

Hi David. Thank you for using ourselves to market your property. I delighted to see that you we happy with the service and certainly appreciate you taking the time to leave a 5 star review. Chris and the team.

5/5

Facebook

Simply the best estate agent I have ever dealt with.. over and above professional services and extreme attention to detail.And a particular big thank you to Carl.. a very patient person indeed.Thank you first choice.

David · 28 May 2021

Agent replied · 1 October 2023

Thanks for the kind words David. Carl will be delighted to hear them.

5/5

Google

First Choice Move where extremely pleasant and easy to deal with. They acted quickly and efficiently throughout the purchase of my new home. I have used several estate agents in the past, First Choice Move helped and proved to have the smoothest transaction I have ever had.

James · 27 July 2024

Agent replied · 26 August 2024

Hi James. I am delighted you found purchasing through ourselves a pleasant experience. Buying a home can be stressful and I am glad to see we were able to keep it painless.

1/5

Google

Rubbish service, they didn’t even bother to tell us the house we had an appointment to view had been taken off the market, just let us go all the way there for nothing. When we contacted them they didn’t care at all.

Sharon · 13 October 2025

5/5

Google

Thanks to Ben and the team for making a tricky purchase as painless as possible. Ben kept me updated, negotiated with solicitors and other vendors and relentlessly plugged away until completion. I felt that First Choice Move was always on my side and I'm delighted with my new home!

Ann · 30 March 2023

5/5

Google

Excellent service from First Choice from start to finish.

Anne · 10 September 2025

Agent replied · 13 October 2026

Hi Anne, thank you so much for your kind words! I am delighted to hear that you had an excellent experience with First Choice. It was our pleasure to assist you from start to finish. Chris, Andra and all the team at First Choice Move

4/5

Google

We had excellent service from first choice move. Helena was very helpful and kept informed by chasing up the buyers solicitor and getting the information we needed. Thank you for your service

Margaret · 28 February 2024

5/5

Facebook

The staff were extremely helpful and kept me up to date with all the latest information. Christine and Violet were always prompt at returning my calls as were many of the other staff. I was given good advice and to guide me through the process of selling the property due to open communication. Many thanks. I would recommend First Choice Move!

Ingrid · 31 October 2020

5/5

Google

Excellent experience highly recommend

Zinco · 13 October 2025

Agent replied · 13 October 2026

Love a five star review. Thank you so much for taking the time. All the best, everyone at First Choice Move.

1/5

Google

Absolutely disgusted driven 90 miles to view a house tomorrow morning to get a phone call at 5pm tonight to say "having to cancel your viewing tomorrow the house has been sold" what a shambles its not like they didn't have our details ad knew how far we were coming. One things for sure I will not used them again to be bitterly let down

Wendy · 1 September 2022

Agent replied · 28 July 2023

Hi Wendy. Sorry you missed out on the property. It is an owners prerogative if they accept an offer and what they want to do with further viewings. We cannot force an seller to show you round if they do not want to and a seller wont want to potentially loose a good offer on the chance someone else may or not be interested. I am sorry you have travelled far but we will have informed you as soon as we knew the property was no longer available. I believe the staff in the office have done their job correctly, following instructions from our vendor.

5/5

Google

What can only be described as the worst time in my life due to external issues was made less stressful by first choice move, they have a brilliant team and nothing was above any needs, I would definitely recommend to anyone looking to sell, buy etc , you l be in good hands, thankyou first choice for everything

Deborah · 30 March 2023

Agent replied · 28 July 2023

Hi Deborah, what a lovely review. I am glad to hear we were able to make things less stressful. I am biased but I do think they are a great team. All the best for the future, Chris and everyone at First Choice Move.

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