Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould definitely recommend William H Brown , Halifax to anyone looking at selling there house with them.
I live in New Zealand so never saw them face to face but never had had any issues dealing with them by email.
The communication from Dan & Emily was excellent and really quick, even with the time difference.
My only regret is not using the William H Brown conveyancer instead of choosing my own as then the sale would of gone through a lot quicker
Chalene · 24 November 2025
Agent replied · 24 December 2025
Thank you for your glowing review of William H Brown, Halifax! We're thrilled to hear that our team provided excellent communication and made the selling process seamless, even from New Zealand. Next time, don't hesitate to use our conveyancing services for an even smoother experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank You to Mollie and the team at Wh Brown
We thought we had missed out on
Our dream home. . But a few days later we got the call to offer us the house .We are so happy and we are in our forever home .
Thank you so Mollie & The team
Jo & Darren Leach
Jo · 19 March 2026
Agent replied · 16 April 2026
Thank you for choosing W H Brown and sharing your positive experience! We're thrilled to have helped you find your dream home. Congratulations on your forever home and thank you for trusting us with such an important decision. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI can’t recommend Vanessa at William H Brown enough! From start to finish she was professional, knowledgeable, and so supportive.
As a first-time buyer, I was nervous about the process, but Vanessa’s calm and reassuring approach made all the difference. She explained everything clearly, kept me updated, and genuinely made me feel confident every step of the way.
If you’re looking for a mortgage advisor who truly cares and goes above and beyond for her clients. Vanessa is the one to go to!
Dale · 25 August 2025
Agent replied · 8 September 2025
Thank you for your kind words, we are so happy to have provided you with a great experience! It was a pleasure working with you and helping you through the home buying process. Congratulations on your new home! We truly care about our clients and are always committed to going above and beyond to ensure their satisfaction. #HappyClients #MortgageAdvisor #FirstTimeBuyerSuccess
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKESSAR QURESHI!!!!!!! Bought my first house, I knew nothing about buying a house or what steps to take. I met Kessar and in just 45 mins, he had explained everything to me perfectly. I can’t thank him enough really, rang me every time to give me updates and ensured I got satisfaction. Thank you Kessar, Thank you William H Brown.
Adekunle · 1 September 2025
Agent replied · 8 September 2025
Wow, so happy to hear about your positive experience with Kessar during your first home purchase! Our team at William H Brown always strives to provide top-notch service and support to all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an excellent experience with Liz and her team while buying our new home. They were extremely professional, supportive, and always available to answer any questions we had. As first-time buyers, they made sure we were informed every step of the way, which gave us a lot of confidence throughout the process.
Liz and her team went above and beyond to assist us, from helping with solicitor coordination to checking in regularly to ensure everything was progressing smoothly. Their proactive communication and quick responses made all the difference. Even if they were unavailable at times, they promptly returned our calls to address any concerns.
We absolutely recommend Liz and her team! Having dealt with other estate agents during our search, none were as helpful or reassuring as they were. Their dedication and professionalism truly set them apart, and we couldn’t be happier with their service.
Jessica · 1 December 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful 5* review Jessica! We're thrilled to hear that Liz and her team provided such excellent support and professionalism throughout your home buying process. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Dan, Kesser, Molly and the team at the Halifax branch. I would recommend them. It was a really lovely touch to receive a gift box too. Thank you.
Laura · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We’re thrilled to hear that you had such a great experience with Dan, Kesser, Molly, and the rest of our team at the Halifax branch. We love going above and beyond for our customers and we’re so glad you appreciated the gift box. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSold our house with William H Brown in Halifax. They were brilliant it was sold before it was officially on the market. Dan kept us up to date with everything. Would highly recommend
Julie · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and my partner have recently brought our first home. As first time buyers we really didn’t know what to expect and how to go about things. We would massively like to thank Kessar Qureshi, mortgage advisor for all his help and advice. All our questions, concerns were answered in detail, and we was understanding of every information that was given to us. He went above and beyond for us, and we appreciate everything he has done for us.
We very highly recommend William H Brown, and any help with a mortgage we highly recommend Kessar Qureshi. Thank you for all your help.
T · 3 October 2024
Agent replied · 24 October 2024
Thanks for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Kessar and our Halifax team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold in Halifax through William H Brown and Molly was great at keeping me updated throughout the process and answering all my questions. Would highly recommend, thank you 🙏 …
Alison · 16 March 2026
Agent replied · 16 April 2026
Thank you for trusting us with your home sale! We're thrilled that Molly provided excellent service and communication every step of the way. Your recommendation means the world to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’m extremely grateful to all the staff at William H Brown Halifax, especially Dan, for their incredible support throughout my house purchase. They were always available to answer any questions, consistently friendly and approachable, and provided outstanding customer service I’ll never forget!
K · 24 November 2025
Agent replied · 24 December 2025
Thank you for your kind words! Our team at William H Brown Halifax is dedicated to providing top-notch customer service, and we're so glad that Dan and the rest of our staff were able to support you during your house purchase. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIf it wasn’t for Emily constantly going above and beyond I don’t think the purchase of our house would have happened due to unforeseen problems further up in the chain. Although this wasn’t Willian H Brown’s issue, they dealt with this every single day until it was sorted to ensure our purchase of our house. Thanks to Emily, we now have our dream home when we thought it wasn’t going to happen. The rest of the team were also brilliant with us and very patient whilst explaining everything to us as first-time buyers who had never bought a house before, thank you so much! Would highly recommend this service to anyone.
Jamie-Leigh · 3 August 2024
Agent replied · 24 August 2024
Thank you Jamie-Leigh for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad few unfortunate hiccups in the beginning due to ,(in my opinion time wasters) but william browns got striaght back on track instantly. Daniel delt with our sale and what an incredible young man,he went above and beyond his job role ,he bent over backwards to help us with documentation etc Every thing went smoothly, kept us informed through out . would highly recommend william browns ,and would use again if ever needed to. Daniel is a absolute credit to william browns team ,I hope and feel sure he will go far.
Wendy · 25 July 2024
Agent replied · 24 August 2024
Many thanks for the fantastic recommendation and 5* review Wendy. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeen here to look for a property had no luck first time so gave it a 3 star but came back as a last resort as the property they had was in the area and I got it thank god so I would recommend checking William H Brown again if your still looking for a property and that's why they got 5 stars now from me the manager Nichola is a star she helped us to fill out the forms as it was hard to do online and I can't forget Jessie who was helpful in doing the form with me and keeping us updated when Nichola was busy or not in I hope he gets a promotion to manager soon to work with Nichola as they are the best people I've dealt with keep it up guys
David · 10 June 2024
Agent replied · 16 June 2024
Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t praise the team at William H Brown Halifax enough for their help with our recent purchase. After a lengthy, and at times complicated, 8 month purchase we are finally in our dream home and the support from the team, particularly Dan and Rebecca was outstanding from start to finish.
Nothing was ever too much and no matter how many queries or questions we had throughout the process they were always genuinely happy to help. Rebecca is such a friendly voice at the end of the phone and was so supportive throughout - even following the purchase she has continued to help us with outstanding queries.
Thanks to all of you, you’re a great team and I would HIGHLY recommend William
H Brown Halifax for both selling and purchasing property.
Megan · 17 April 2024
Agent replied · 16 June 2024
Hi Megan, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleWe would like to thank all the team especially Dan and Rebecca for helping us through our 8 month nightmare.
Rebecca kept in constant touch, even when we were on the other side of the world. She always made us feel positive even when it looked like things might fall through.
Dan did an amazing job of getting us through to exchange and completion, in the toughest of circumstances, he also kept us informed regularly when Rebecca was off. You are both stars.
Thankyou to everyone else at WHB who was involved in some way.
We love our new home, so was worth all the stress!!!!
Teresa · 17 April 2024
Agent replied · 16 June 2024
Thank you for your glowing 5* review and your kind words Teresa Cahill. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at william h brown are very helpful especially sophie every question I've asked got a reply very quickly very helpful when showing me round the property and after care has been great also defo recommend
Thanks again
Matthew · 25 September 2025
Agent replied · 24 December 2025
Thank you for your wonderful review! We strive to provide exceptional service and are delighted to hear that Sophie and our team were able to assist you with your questions and provide great aftercare. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDan and Molly on the sales team couldn’t do enough for us. No ask was too much and when things started to get stressful (our buyer was a bit spicy at times), they were still bright and smiley. I genuinely miss ringing them up for reassuring chats too. They always had our best interests at heart and I’m so glad we sold and bought through them ❤️
Kathryn · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have been searching for a suitable property for a while now from a 2 bed to 3 bed house for future proofing reasons. I eventually found one thanks to Rebecca. From getting the viewing all the way through to completing myself and Rebecca have been in good close contact to move things along on both sides.
Now this is the end of the journey with William H Brown but my experience has been made welcoming, friends and helpful. I'm looking forward to my hamper hopefully a free cleaner 😂.
Thanks to everyone involved at William h brown.
Craig · 19 December 2023
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive thanks to the staff at William H Brown and an extra special thanks to Dan, Emily and Kessar for their help and support during a lengthily 11 month process trying to sell/buy a house.
We put offers on 3 properties during this time, of which the 2nd property fell though nearly at exchange, so as expected my anxiety was through the roof and I was constantly ringing and messaging asking for reassurance and asking loads of questions.
They were very also patient and supportive and would always provide a quick response. Nothing felt too much trouble!
Amazing service from start to finish, I would highly recommend! Thanks for getting me to end of what’s been a super stressful process.
Zoe · 19 December 2023
Agent replied · 16 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVanessa was amazing throughout the whole mortgage process. She helped me massively, explained everything clearly, and made what could have been a stressful experience feel easy and straightforward. I’m really grateful for her support and wouldn’t hesitate to recommend her!
Brandon · 9 August 2025
Agent replied · 8 September 2025
Thank you for your kind words, we are thrilled to hear that Vanessa could make your mortgage process feel stress-free and easy. We value your recommendation and are grateful for the opportunity to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBig thank you to Kessar and everyone at William H Brown. My wife and I only started to enquire about selling our house in February and after the valuation we sold the house within a week and now we have our dream house we were hoping for. … More
Scott · 17 April 2025
Agent replied · 13 May 2025
We are so pleased to hear about your positive experience with our team at William H Brown! It's our goal to help our clients achieve their dream of selling and finding their perfect home. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish Dan was by my side , filling out forms, making phone calls to from solictors ect he was my night in shining armor
Eileen · 24 November 2025
Agent replied · 24 December 2025
Thank you for your kind words! We are so happy to hear that Dan provided excellent support and was like a "knight in shining armor" for you throughout the process. We value having dedicated and helpful team members like Dan who strive to … More
★★★★★ 5/5
GoogleExcellent service from start to finish. Friendly, professional and very patient. Keeping us informed every step of the way and a beautiful welcome to your new home gift box.
They kept an eye out for what we wanted and sorted everything out from mortgage, to solicitors, to final completion. You hear horror stories about estate agents, but this one was an absolute dream. Nothing was too much for them, including my silly questions,. We had constant reassuring updates throughout. A pleasure doing business with them and I would certainly recommend their services to anyone. Thank you for making what can be a stressful experience, so easy. Although every member of staff were fantastic, I have to give a special mention to Emily, who held our hand all the way through explaining each step and was genuinely interested and happy for us. It isnt just a job to her and the staff, but a personal journey. Thank you so much for everything.
Linda · 20 October 2023
Agent replied · 16 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation Linda. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Kessar at William H Browns highly enough. Right from our initial consultation, he was consistently professional, knowledgeable, and incredibly helpful.
Kessar took the time to understand our individual circumstances and explained all the options available to us in a clear and concise manner. He was always prompt in responding to our queries, no matter how small, and kept us updated.
His calm and reassuring demeanor was invaluable during what can be a very stressful time and we felt completely supported and confident in his expertise. If you're looking for a mortgage advisor who is both professional and genuinely cares about their clients, look no further than Kessar at William H Browns. He truly goes above and beyond.
Lorraine · 13 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.