Ryder and Dutton reviews

★★★★★ 5/5

Trustpilot

I had a very positive experience buying…

I had a very positive experience buying our house through Ryder & Dutton, and I’d especially like to thank Geraldine Marsden for all her help throughout the process. Geraldine was professional, friendly, and supportive from start to finish. She kept me updated at every stage and always communicated clearly, which made the whole experience much less stressful. Her dedication and excellent service were greatly appreciated. I would highly recommend Geraldine and Ryder & Dutton to anyone looking to buy or sell a property.

Mariea · 23 June 2026

★★★★★ 5/5

Trustpilot

First time buyers

As first time buyers my partner and I were completely unknowledgeable about the house buying process. After hearing horror stories, I was petrified it was going to be difficult, slow, and stressful. My experience was completely the opposite. Once our offer was received we had weekly updates from our move manager, Geraldine Marsden. She was fantastic with communication, I didn’t have to chase for updates once. A truly superb experience that I’ll forever be grateful for! Thank you Geraldine!!

Ellie · 29 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service

It was great to meet the Lettings Valuer, Amanda Bell, who came to value our property. Amanda was very professional, friendly, and up to date on the latest legislation regarding lettings. In addition, all forms and paperwork were fully explained prior to them being sent over. We are very pleased with the service to date!

Ian · 1 May 2026

★★★★★ 5/5

Trustpilot

House sale with Ryder & Dutton - Heywood

We recently completed the sale of the family home (our family has owned the property since the 1960's) and used Ryder & Dutton in Heywood to handle the sale. We did originally look around at local estate agents but with Ryder & Dutton's experience and reputation we decided to put the sale in their hands. From start to finish everyone we have dealt with at Ryder & Dutton has been helpful, pleasant and throughly professional. I feel like we have had contact with quite a few Ryder & Dutton colleagues during the process and each one of them has been a pleasure to deal with. I wouldn't want to miss anyone out so I won't do names but Jenna and all her colleagues in the office have all been great to deal with. I would also single out Catherine Salisbury who was our nominated Move Manager for particular mention. She has been totally professional and helpful all through the process. She has kept us informed - whether by telephone or email - all along and is always very positive and helpful. I would have no hesitation whatsoever in recommending Ryder & Dutton's services if you are looking to sell or buy a property. Thanks to all of you for excellent service.

Mark · 5 October 2026

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Can’t thank Fiona and the team enough for their professional, well organised approach. They kept me informed at all times & ensured everything went as smoothly as possible. Thank you to all the team at the Holmfirth office.

Mrs · 17 July 2026

★★★★★ 5/5

Trustpilot

Kia McGrath and the team at Ryder &…

Kia McGrath and the team at Ryder & Dutton have been excellent. My property was up with a competitor and was not going anywhere. Kia and the team took over and the house was sold at pace, with professionalism and with excellent communication (which is very rare nowadays). Would and will use R&D again.

Antony · 6 May 2026

★★★★★ 5/5

Trustpilot

Geraldine Marsden

I would highly recommend Geraldine Marsden from Ryder & Button. I have been extremely happy with the service she has provided throughout my case. Geraldine has kept me updated every week, ensuring I always knew what was happening and what the next steps were. Her communication has been excellent, and she has been professional, helpful, and supportive at all times. I am very pleased with the service I have received and would not hesitate to recommend her to anyone looking for reliable legal assistance.

Nagina · 17 June 2026

★★★★★ 5/5

Trustpilot

The best experience with Ryder&dutton…

The best experience with Ryder&dutton buying my first home . Big thanks to Catherine Salisbury for keeping me informed and in the loop when it felt like nobody else was 🤦‍♀️thanks again I’m forever grateful ☺️

Kerry · 4 September 2026

★★★★★ 1/5

Google

Never, EVER rent a property through Ryder & Dutton Halifax. I was heavily pregnant at the start of my tenancy & from the get go the house was a complete disaster that they’d tried to cover up! Electrics were bodged, windows were popped with ridiculous draughts, the cellar toilet which was never used by us, erupted causing raw sewage 2 foot deep in the cellar which completely destroyed irreplaceable items from childhood! The roof had a big hole letting in water which would run down the bedroom walls. There was very quickly an ungodly amount of damp and black mould which affected every single room in the house. Despite cleaning this daily, it was back straight away! This was reported countless times and nothing done! Stacey, our former housing manager was fantastic and tried her best to get in touch with the landlord for permission to have contractors, workmen etc into the property to do the necessary work. The landlord wouldn’t respond to any communication which wouldn’t allow Stacey to go ahead. She did get contractors in when the cellar flooded with raw sewage for the second time in a week but the landlord thought he was clever leaving us from July to September with a newborn baby and raw sewage in our home! Stacey left Ryder & Dutton & it went downhill from there. Every inspection taken by Moira was spot on & never any issues (her words) other than the work that needed doing. The house was “spotless” (her words) She was about as useful as a chocolate teapot in a heatwave and never relayed the work that needed doing back to the landlord, instead their ‘handyman’ Pete, another useless excuse, would come out, have a look and leave. we’d never hear anything from them until we chased this up. Still no work ever commenced! The staircase caved in & he “temporarily fixed” this & found the cause to be damp & mould rotting the wood! Eventually we had no choice but to get environmental health involved. They must’ve rattled RD & the landlord because shortly after we were served with a section 21 notice. Then the house viewings began. Oliver the sales agent decided he would let himself into my property without notice, with strangers in tow, none of them removing their muddy & dirty shoes & completely overstepping boundaries. He’s a weird little man with a very big chip on his shoulder & didn’t like being told the truth! So the landlord Rather than fix the issues, would rather get us out & sell the property. We were hounded everyday via emails & calls from IQRA even after we had moved out of the property. She is the most arrogant, rude & nasty person I’ve ever come across. Her attitude was vile & when handing the keys back at the end of tenancy, she thought she was going to keep our bond, completely fabricate imaginary damage to the property! Lucky for us, we had a very big paper trail, photographic and video evidence & receipts of hired cleaners at the start of the tenancy to prove IQRA was a complete lying clown! This was taken to tribunal and obviously because of the evidence we provided & lack of evidence RD had to back up IQRA’s lies, the tribunal judge decided we hadn’t done anything wrong & we upheld our end of the tenancy & our bond returned to us! So if you do rent an overpriced hellhole from these con artists, make sure your bond is deposited with a bond scheme & have a paper trail of complaints, repairs, photos etc from the get go, because they will do whatever they can to con you out of getting your bond back! This company & the landlord caused my child to need breathing apparatus & oxygen & 3 long hospital stays because of the state of the property. They thought they could one up us because we involved environmental health & they failed miserably. AVOID, AVOID, AVOID 2 BAKER STREET NORTH, HOLMFIELD!!

Tiffany · 16 September 2025

★★★★★ 5/5

Trustpilot

Friendly & supportive service

I used Ryder & Dutton to sell my house. Estate agents have really upped their game 26 years on from my last house move! I had a dedicated move manager for each step of the process, firstly Michaela who managed the sale & secondly Veda who kept everyone up to speed, liaising with solicitors and kept things on track. Both ladies were very approachable and friendly, supportive and genuinely interested in the whole process. They were also very prompt in answering calls & emails. Altogether it was a super service from all the team.

Gwen · 28 September 2026

★★★★★ 5/5

Trustpilot

Great experience with Ryder & Dutton…

Great experience with Ryder & Dutton selling our home. Excellent communications from Adam and the team from start to finish. Once the sale was agreed Jenny Boyle took over as our sales negotiator. She was nothing short of brilliant - kept us informed at every step. Always on the ball. If we had any questions she was always very quick to reply. Total professionalism from the word go. Thanks.

Steve · 26 August 2026

★★★★★ 5/5

Trustpilot

Fantastic Estate Agency with great people and knowledge

We approached Ryder and Dutton to help with selling my mums apartment because we knew that they have lots of experience in selling retirement apartments in the same block. From the first visit by Ryan to value the property, to completion day, we felt totally supported by the team. Special thanks to Jacqueline, who kept in regular contact and was always very approachable and knowledgeable. You made the process very easy for us!

Dear · 30 July 2026

★★★★★ 5/5

Trustpilot

We had a great experience with the team…

We had a great experience with the team throughout the purchase of our property. It was a fairly complicated chain, but a special thank you to Jacqueline, who was fantastic to deal with throughout. She was always friendly, helpful and responsive, and did a great job of keeping things moving and communicating with us along the way. We really appreciated all her help and would definitely recommend!

Thomas · 5 September 2026

★★★★★ 5/5

Trustpilot

Ada and the team at Ryder and Dutton…

Ada and the team at Ryder and Dutton made the whole transaction effortless. Throughout the whole process Ada kept me upto date with everything that was going on and kept me informed and communicated well at all times. So I would like to thank Ada and the Ryder and Dutton team for there professional approach and transparency. They are a credit to the company.

Gayle · 22 September 2026

★★★★★ 5/5

Trustpilot

Outstanding.

We would like to express our heartfelt thanks to the team at Ryder & Dutton, especially Geraldine, who was remarkably consistent, communicative, and responsive throughout the sale of our late father’s home. Her clear guidance and professionalism made a difficult time so much easier, and we are equally grateful to the wider Oldham team, including Tony, Jess, Dylan, and Branch Coordinator Laura, for their outstanding support.

Paul · 21 September 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Jenny Boyle!

A huge thank you to Jenny Boyle and Catherine Salisbury for all of their help and support throughout our journey completing on our house buying journey. They were both incredibly helpful, professional and always kept us updated throughout the process. As first-time buyers, we really appreciated their guidance and reassurance, and they made a stressful process feel so much easier. Thank you both for everything!

Lily · 12 September 2026

★★★★★ 5/5

Trustpilot

Catherine was excellent at keeping us…

Catherine was excellent at keeping us up to date whilst being patient and reassuring , always available to speak to and kept in regular contact . Geraldine , who followed on when Catherine was on a well deserved holiday , was also brilliant at keeping things moving .We would definately recommend this service and would be more than happy to use again , two very satisfied customers Mr and Mrs Taylor .

Clint · 28 July 2026

★★★★★ 5/5

Trustpilot

Ryder & Dutton were top notch!

Ryder & Dutton were absolutely excellent from start to finish. Professional and friendly whilst providing a superb customer experience. They definitely went the extra mile and managed the sales process with ease. I dealt both with office staff (who were amazing) and Jenny who managed the process once a sale was agreed and Jenny was equally amazing. Consistent communications and managing the sale to a timely completion. Thanks to the Ryder & Dutton team! Vicki

Vicki · 4 July 2026

★★★★★ 5/5

Trustpilot

A highly recommended team and a shout out to Jenny!

A massive thank you to all the team, and a huge shout out to Jenny! I've just sold my house with the Ryder & Dutton team, and it would have been a pretty painful experience without Jenny leading the charge.

Matthew · 24 July 2026

★★★★★ 5/5

Trustpilot

Geraldine and the team were great!

Geraldine was our move manager during the purchase of our first home. She made the process run smoothly and maintained great communication between us and the seller. She constantly checked in with us and the solicitors and provided regular updates. The whole Ryder & Dutton team have been great, including the agents who allowed us to view the property a few times during the whole process ☺️

Lauren · 26 August 2026

★★★★★ 5/5

Trustpilot

Recently used them to find tenants for…

Recently used them to find tenants for one of our properties, and the property was quickly filled. A great team to work with throughout the process. Thanks to Joanne, Katie, Sarah and Paige for keeping everything running smoothly. Highly recommended!

Christopher · 22 July 2026

★★★★★ 5/5

Trustpilot

Geraldine and the team at the Oldham…

Geraldine and the team at the Oldham branch were most helpful and efficient right from the start of the property going on the market.Geraldine kept me updated via telephone and email throughout, her manner was very professional and she was very easy to talk to. I would not hesitate to recommend Rider and Dutton in the future to family and friends.

Lindsey · 29 September 2026

★★★★★ 5/5

Trustpilot

Would highly recommend Ryder & Dutton…

Would highly recommend Ryder & Dutton to anyone buying or selling a home. Laura and Leanne were fantastic throughout the whole process, always helpful, quick to respond, and kept us updated every step of the way. They made what can be a very stressful experience feel much more manageable!

Georgia · 15 May 2026

★★★★★ 5/5

Trustpilot

Ada Grundy is excellent at her role

Ada Grundy is excellent at her role and really tried her best to help this sale go through. Ryder & Dutton Estate Agents are equally an excellent firm & one I would certainly use, should I ever need to. The service has been outstanding, especially Ada, just so sad we couldn't progress. Ada tried, over several months, and her support was very much appreciated.

Yvonne · 8 September 2026