Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff at Ryder & Dutton - Matt, Ella, Oliver and Fleur have been amazing in supporting with my house sale from start to finish. I chose Ryder & Dutton as they had a great sales package, realistic valuation, genuine sales staff, an out of hours contact and were not pushy for the contract like other estate agents who constantly hounded me. If the phone lines were busy you were put through to their support line who were able to access your file and give advice and also contact your designated sales advisor to contact you. Ella was my designated sales advisor (Halifax - Sowerby Bridge Branch), she was friendly and reliable, dealt with my house sale and regularly kept me up to date throughout my sales progress. I would highly recommend Ella and a big thank you to all the team.
Sharon · 6 March 2026
Agent replied · 16 April 2026
Thank you for such a detailed and generous review Sharon! We’re delighted to hear you felt supported throughout your sale and appreciated the service provided. Your recommendation means a great deal and we wish you all the very best moving forward.
★★★★★ 5/5
TrustpilotSuper helpful
As first time buyers we found Ryder and Dutton super helpful from the very start of the process. From originally arranging viewings to helping with the steps of placing and offer and securing a mortgage. We have dealt with Lacey throughout and she has been so helpful and efficient with everything, chasing solicitors, sellers and answering any questions we have. We would definitely recommend especially as a first time buyer.
Emily · 11 May 2026
Agent replied · 14 May 2026
We're delighted to hear that you found our team helpful as first-time buyers! Thank you for taking the time to leave us a review ⭐
★★★★★ 1/5
TrustpilotI was interested in a house being…
I was interested in a house being advertised by Ryder & Dutton in Rochdale. Their manager Tom Prince was a like a bully. He wouldn't let me talk to his staff Naveen who was corresponding with me on the email. Tom refused to accept any offers from me on the house and directed his staff the same. I ended up getting my offer accepted and buying the house through other channels. White goods were included in the price but inspite of microwave oven being in the list, conveniently went missing.
Bad service
Khalid · 5 October 2026
★★★★★ 5/5
GoogleA terrific team ! Why did we choose them? We arranged four estate agents to visit our property, Matt shone. He made us feel he cared about our property and the service we should expect. The honesty, professionalism and the confidence that he demonstrated reassured us and we were not disappointed. The whole team are a reflection of his management. Oli, Fleur and especially Ella our contact were fabulous! never needed to chase her always kept us up to date and well informed . We felt supported throughout the process which was not always straight forward and had at times challenges to navigate. We never doubted we had made the best choice and the outcome was confirmation. Matt promised and he delivered an outstanding service . Highly recommend this very special team. Thank you all.
Richard · 30 September 2026
★★★★★ 5/5
TrustpilotThe sale of my late Mother's house.
The sale of my late Mother's house has finally completed after 18 months, during which period I had 2 time wasters that prolonged the selling of the property. Geraldine Marsden was my Move Manager throughout the whole time. Geraldine was brilliant throughout keeping informed at every stage of the process and chasing everyone that needed chasing. I'm sure It was as frustrating for Geraldine when the 2 previous sales fell through as for myself. But eventually the sale completed. I cannot thank Geraldine enough for the time and effort she put in throughout the whole sales process. First class service.
Bernard · 25 September 2026
★★★★★ 5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Ryder & Dutton. All of the staff were incredibly helpful and supportive throughout the process, especially Ada.
Ada worked so hard to help get us into our new home as soon as possible. She went above and beyond, spending so much time chasing things up for us and keeping everything moving along.
We really appreciate all of her hard work, help and support throughout what can be a very stressful process.
Thank you to all of Ryder and Dutton for all their help.
Lucie · 24 September 2026
★★★★★ 5/5
TrustpilotWhat a pleasure doing business with you all!
I just wanted to thank Ada Grundy, at the Rawtenstall branch, for all her help! She was very professional, friendly and on the ball! She called back when she said she would (this means a lot) and nothing was too much. It felt like we we in this together and she managed my expectations perfectly. I would definitely recommend Ryder &Dutton, everyone I have the pleasure of dealing with from, Nick O'Brien, Shannon Laycock, Adam Mitchell and of course, Ada have all been great, thank you :))
Joanne · 23 September 2026
★★★★★ 5/5
GoogleWe are absolutely delighted with the completion of our purchase at Willow Houses. The whole process was handled smoothly and professionally from start to finish.
A special thank you to Emmy Spires, who dealt with our file. She was helpful, responsive, and made everything clear and stress-free throughout. Her support and attention to detail were greatly appreciated.
Thank you for guiding us through such an important milestone, we wouldn’t hesitate to recommend your services.
Saira
Saira · 6 March 2026
Agent replied · 16 April 2026
Thanks Saira for taking the time to leave such a thoughtful review, we’re delighted to hear your purchase was handled smoothly from start to finish. Congratulations on this special milestone and we wish you many happy years ahead in your new home.
★★★★★ 5/5
TrustpilotI’ve just bought my first house with…
I’ve just bought my first house with the help from the two girls at Ryder and Dutton in Royton and shaw , Michaela and Naomi was such good help and without them it wouldn’t have happened , with the struggles of buying a house with them by my side I’d do it again thanks so much Michaela and naomi
Federico · 7 July 2026
Agent replied · 9 July 2026
We are so thrilled to hear about your positive experience with us during such a significant milestone. It's wonderful to know that our team provided such valuable support and made the process smoother for you. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotExceptional Service from Geraldine Marsden
I’ve just purchased my property through Ryder & Dutton and had the pleasure of dealing with Geraldine Marsden, who handled the purchase throughout the process.
Geraldine was exceptional from start to finish. She was always professional, polite, efficient and completely on point. Communication was excellent, with very quick responses and regular updates throughout the purchase, which made the whole process feel much easier and less stressful.
Any questions I had were answered clearly, and Geraldine always got back to me promptly. I was kept fully informed at every stage and never felt like I was left wondering what was happening.
I’m extremely happy with the service I received and with the purchase overall. I would definitely recommend Ryder & Dutton, and in particular Geraldine Marsden as your point of contact if you’re purchasing a property through them.
Thank you again, Geraldine, for all your help and for providing such a professional and efficient service.
Many thanks
Kamran khadam
Park lane properties Oldham ltd
Kamran · 10 September 2026
★★★★★ 5/5
TrustpilotWe had a great experience with Ryder &…
We had a great experience with Ryder & Dutton during our house purchase. Michaela, Oliver, Naomi and Amber were all friendly, professional and helpful throughout the process, keeping us updated and helping things move along when needed.
Buying a house can be stressful, but the team at Ryder & Dutton made the process much easier. A big thank you to all four of you for your help in getting us into our new home. Highly recommended!
Anthony · 3 October 2026
★★★★★ 5/5
TrustpilotAmazing service
We’ve just completed our house purchase and would like to say a huge thank you to Geraldine, our move manager, for her outstanding service throughout the process. She kept us informed every step of the way, responded promptly to any queries, and made what can be a very stressful experience feel so much smoother and more manageable. Her professionalism, communication and support were truly appreciated. I would highly recommend her to anyone going through the moving process!
Annam · 25 September 2026
★★★★★ 5/5
TrustpilotRyder & Dutton have been brilliant in…
Ryder & Dutton have been brilliant in handling the sale of our property and the purchase of our next home. In particular Naveen was great organising our viewings and handling our offers. Once we agreed a sale and purchase we were then handled by Catherine. We had a lengthy run to completion and Catherine was exceptional at chasing the chain and ensuring we were well informed at all times.
Should I want to move again, I’d be happy to use both again.
NN · 3 September 2026
★★★★★ 5/5
Trustpilotmy first time of selling a property on my own…
my first time of selling a property on my own & i was a little nervous & unsure of processes but all the staff that dealt with the viewings & the selling stage were very reassuring & answered all my questions no matter how silly in a very calm & friendly manner. Special thanks to Ada Grundy who practically held my hand throughout.
i would fully recommend Ryder & Dutton to all my friends as providing an excellent service
Ann · 8 September 2026
★★★★★ 5/5
TrustpilotVery friendly and efficient staff
Very friendly and efficient staff. Michaela made the whole experience of buying a house as stress free as possible . Always happy to answer any questions and kept us updated at every stage. The welcome gift was a lovely touch and much appreciated.
Ronnie · 2 October 2026
Agent replied · 6 October 2026
We are so glad to hear that your home-buying journey was so smooth and well-managed from start to finish. Thank you for your wonderful feedback, and we hope you truly enjoy your new home and the little celebration package!
★★★★★ 5/5
TrustpilotAneeka deserves a medal
Aneeka has been absolutely brilliant throughout the sale of our home. She’s had to put up with mine and my husband’s stress, questions and general antics 😂 and somehow always remained cheerful, calm and helpful!
Nothing was ever too much trouble, and she was always happy to help and keep us updated. She’s such a lovely, friendly lady and a real credit to the team.
Thank you, Aneeka, for everything! you’ve been a star! ❤️
Paula · 1 October 2026
★★★★★ 5/5
TrustpilotWe just want to say a huge thank you to…
We just want to say a huge thank you to Bryony & Elizabeth who dealt with our sale ready for our move to Australia. Communication & service was great, any concerns we had during the process was handled efficiently and all completed within 3 months. You made this a smooth process for us and as less stressful as possible. Thanks again! Carla & Devon x
Carla · 1 May 2026
Agent replied · 11 May 2026
We're happy to hear that the sale process for your move to Australia was smooth. We appreciate your kind words regarding our communication and service; we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotConveyancer and Agent Relationships can speed a transaction
As a Conveyancer I find that the relationship between estate agent and legal representatives can massively impact the speed and stress level of a transaction. Having recently concluded a transaction with Ada Grundy as the nominated sales progressor, I am even more convinced this is the case. Ada was beyond helpful, always willing to help with any chasing or liaising directly between buyer and seller (which as a Conveyancer I'm not allowed to do). She was funny and kind and understanding. If all my transactions were with agents like Ada I'd be a very happy lady indeed. Thank you Ada I hope our paths cross again in the near future - Jenny Amity Law
Jenny · 27 August 2026
★★★★★ 5/5
TrustpilotExcellent Service
From the initial visit by Catherine who was warm, professional and thorough to the staff in the office who were responsive and knowledgeable the whole experience was smooth and easy. Special mention to Kia who kept me up to date through every step of the sale and was super helpful throughout.
Jill · 3 August 2026
Agent replied · 5 August 2026
Thank you so much for your lovely review Jill - it was a pleasure working with you. We hope you will be very happy in your new home :)
★★★★★ 5/5
TrustpilotFantastic service from start to finish
We’ve had a really positive experience with Ryder & Dutton throughout our house move. Everyone we dealt with was helpful, professional and friendly, and the whole process was made so much easier because of their communication and support.
A special mention to Jenny Boyle, who was absolutely fantastic. She was so helpful, approachable and kept us updated throughout, always going above and beyond when we needed anything. It was lovely having someone so friendly and reliable helping us through what can be a very stressful process.
We’re really grateful to Jenny and the whole team at Ryder & Dutton and would definitely recommend them to anyone looking to buy or sell their home. 🏡❤️
Devan · 20 August 2026
★★★★★ 5/5
GoogleElla at Ryder & Dutton Sowerby Bridge (previously Halifax) was absolutely fantastic in helping me sell my home! She was always on hand with efficient communication time after time. I truly believe her tenacity and drive was a significant contribution towards the smooth sale of my property!
This is also the second time I have dealt with Matt Hobbs (Ryder & Dutton Sowerby Bridge) the manager. After previously utilising Matt for property related matters, he is the reason I was came back. If I had to do it again, I would be straight back!
Amazing service, superb team, thank you so much!
George · 18 December 2025
Agent replied · 25 December 2025
Thanks George for your kind words, your positive feedback is really appreciated and means a lot! Sending all our best to you going into the New Year.
★★★★★ 5/5
TrustpilotAmazing communication
Our experience with Ryder & Dutton has been amazing. Could not be more grateful to Catherine for the service she provided. She really went above and beyond to resolve issues and her communication was brilliant always kept us informed at each step which made the whole process less stressful. Would highly recommend Ryder & Dutton especially Rochdale branch.
Muhammad · 11 June 2026
Agent replied · 12 June 2026
We're so happy to hear about your amazing experience! We appreciate your kind words about our team going above and beyond. It's great to know our communication made the process less stressful. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotAn excellent service!
We chose Ryder & Dutton for the sale of our old family home after initially trying with another agent. The experience with R&D was much more positive with excellent marketing. Despite challenges along the way, Lacey Williams and her team, including Laura C and Dylan H did an excellent job to keep our sale on track.
Jane · 24 June 2026
Agent replied · 30 June 2026
Thank you for your wonderful review and recommendation. We're delighted Lacey, Laura and Dylan were able to support you throughout your sale and keep everything on track despite the challenges. We really appreciate your kind words and wish you all the best for the future 😊
★★★★★ 5/5
TrustpilotRyder and Dutton have been very helpful…
Ryder and Dutton have been very helpful and I am really grateful for all their work and know how in selling my house.
Ada was my main point of contact when dealing with Ryder and Dutton and I cannot fault her. She was very responsive to my questions or ideas. She got back to me very quickly in order to move things forward quickly.
Thanks again for all your excellent hard work.
Ian Bury.
Ian · 23 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.