5/5
TrustpilotThe process was simple and easy
The process was simple and easy, our advisor offered support and on going updated to keep us in the loop. We are very happy with the service thank you for the help Geraldine Marsden.
Trusted Agent profile · Halifax
Verified
Ryder and Dutton reviews in Halifax
★★★★★
2,445 reviews across 3 platforms
8 Silver Street, Halifax, HX1 1HS
Part of Ryder, see every office.
Ryder's office in Halifax, at 8 Silver Street, is rated 4.8 out of 5 across 2,445 reviews on three platforms, including 303 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Ryder won in 2026.
Reviews
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotNot Good
We feel let down by Ryder & Dutton also our solicitor, we.ve had nothing but trouble since we moved in,Boiler hadn't been serviced in years,its an old one so now we have to buy a new one.We did ask for this to be done,trouble with gas meter ,found out it was a card meter,still having trouble with that,they had a debt on it which we found out we was paying it.Electrics not good having trouble with that,so not very happy about the service we have paid for....
Agent replied · 23 October 2024
Hi Mrs Johnston,I understand the Branch Manager has been in touch with you today to discuss your review. Naturally we are very sorry to hear you have had issues since you purchased your property through us. We can understand how disappointing it must be for you. As we explained today, we were not made aware of any issues with the boiler and meters and had we been aware of any issues we would have informed you. I understand you used a solicitor who was not on our panel. We hope once the issues with the boiler and meters have been rectified you will be very happy in your new home.Kind regards,Jake RowsonSales Director
5/5
TrustpilotCATHRINE SALISBURY heywood branch
CATHRINE SALISBURY heywood branch , cannot praise cathrine enough , wasnt even our estate agent but our venders , still helped us massively with the correct advice , went well above the call of duty , would deffinately reccomend this lady , so proffessional but with a very caring touch, you felt like a person, massive massive thanks cathrine , kind regards , john , liz
Agent replied · 23 October 2024
Awe thank you both!! Such a lovely review and very unexpected! I'm so glad you have both been happy with my efforts. Will do all I can to get this completed by Friday for you!! Speak again soon! :)
5/5
TrustpilotGreat communication
Great communication, and have partners to help in whole way to buy. Amy was fast in responses and help me with everything what don't understand.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! Delighted to hear you were happy with our sales negotiator Amy 😊
5/5
TrustpilotGabrielle helped me get this property…
Gabrielle helped me get this property ready to let out she's great efficient and helpful thanks Ron
Agent replied · 23 October 2024
Thanks for your 5 star review of the service that Gabrielle has provided for you and we look forward to working with you.Gareth HuntHead Of Lettings
5/5
TrustpilotI have recently sold my first home
I have recently sold my first home, and as new to the process Geraldine was very helpful and was proactive I dealing with any questions no matter how small and chased the Solicitors when required and provided good coordination point for the process
5/5
TrustpilotJust completed our purchase and…
Just completed our purchase and Geraldine Marsden was absolutely great and very professional many thanks
5/5
TrustpilotGeraldine was extremely helpful…
Geraldine was extremely helpful throughout. Reassuring in times of stress and gave excellent advice whilst negotiating the trials and tribulations of house selling ! Thanks Geraldine
Agent replied · 23 October 2024
Hi Claire, thank you for your review. I will make sure your comments are passed to Geraldine, she will be delighted! All the best, Alex & the Ryder & Dutton team.
5/5
TrustpilotGemma Horn and Moira Cording made…
Gemma Horn and Moira Cording made moving a easy and simple process thank you both very much.
Agent replied · 23 October 2024
Thank you for your 5 star Review Ashley, very much appreciated. I'm glad that we were able to make the process smooth for you. Enjoy your new home.Many ThanksGemma and Moira
5/5
TrustpilotWe sold our house with ryder and…
We sold our house with ryder and dutton, Carmel Eveleigh was out case worker she was amazing, kept us up to date all the way through the process was always there if any issues and fantastic customer service, would highly recommend carmel and her team to friends and family.
5/5
TrustpilotGeraldine Marsden at Ryder & Dutton A+
Geraldine Marsden was a pleasure to deal with. She was very proactive and always kept us informed throughout the entire process. She also delt with all issues in a timely manner.
Agent replied · 23 October 2024
So happy you took the time to write a review, it really means a lot. Best wishes for the future.
5/5
TrustpilotGeraldine Marsden kept me well informed…
Geraldine Marsden kept me well informed throughout the whole process and always got back to me within minutes of any inquiries I put her way. The sale of my property went smoothly thanks to her efficiency. I will have no hesitation in recommending Ryder and Dutton.
5/5
TrustpilotGreat Service
Jade, Michaela and Oliver were excellent throughout the whole process on both the sale and purchase.
Agent replied · 23 October 2024
We are thrilled to hear about your positive experience with Jade, Michaela, and Oliver. Their dedication to providing exceptional service is truly appreciated. Thank you for taking the time to share your feedback.
5/5
TrustpilotA really super experience with Ryder &…
A really super experience with Ryder & Dutton. Great from start to finish. Jenny was super!
Agent replied · 23 October 2024
Thank you so much for your positive review!
5/5
TrustpilotVery happy with the whole process of…
Very happy with the whole process of letting our property through Ryder and Dutton. Leann was informative, helpful and professional during our initial meeting. She explained through the different managing options. She remained contactable throughout. The rest of the team has also dealt with other issues really well so far. Definitely recommend and would happily use their services again.
5/5
TrustpilotAbsolutely AMAZING!
I cannot praise them enough! The service we received from the very first phone call was nothing short of amazing. Georgia was incredible from start to finish. Buying this house meant everything to us and we felt she wanted it for us just as much as our family and friends. We were always met with kindness from the whole team. We felt like Georgia in particular went above and beyond for us. They ticked all the boxes. Friendliness, efficiency, speed, chasing things up, replying to emails quickly. We were first time buyers and it took 2 months from the day we put the offer in to the day of completion. Absolutely unbelievable. Thank you so much Ryder and Dutton, to Georgia and to you all. We are now in our forever home with thanks to you.
5/5
TrustpilotBrilliant estate agents
All the staff were very friendly and helpful, all our enquiries were answered in quick time. A special mention to Alex Fitton and Georgia Lord who guided the sale through to the completion smoothly.
Agent replied · 23 October 2024
Dear N Ribbens, thank you for taking the time to review us. I'm delighted to hear you were so pleased with the service we offered. All the best in your new home and for the future. Best regards, Alex, Georgia and the rest of the Ashton team.
5/5
TrustpilotExcellent professional service as…
Excellent professional service as always. Gabrielle was prepared, prompt and efficient. Looking forward to much more business.
Agent replied · 23 October 2024
Thanks for your 5 Star review and we are looking forward to helping you with future investments.Gabrielle Wray
5/5
GoogleRecently bought a house through the Halifax branch of R&D and I cannot fault them. They were great from start to finish. Special mention to the person assigned to the case (Ella) who was supportive throughout the entire process - always willing to help and always very quick to respond to any queries or issues I had. Would happily use their services again.
5/5
TrustpilotThe girls at the slaithwaite office…
The girls at the slaithwaite office were brilliant throughout, especially Nicola and Martha,very helpful and informative.
Agent replied · 23 October 2024
We're so glad to hear you had a positive experience with our team in Slaithwaite. It's wonderful to know that Nicola and Martha were so helpful! We wish you all the best.
5/5
TrustpilotGemma was very helpful in every aspect…
Gemma was very helpful in every aspect always rang me back when I called and she was busy. Lovely lady.
Agent replied · 23 October 2024
Thank you for your 5 Star review. I was more than happy to help and enjoy your new home.Many Thanks, Gemma (Applications Team Leader)
5/5
GoogleAfter dealing with other letting agents and not having much communication, dealing with Ryder and Dutton was brilliant. Kyran was always professional but friendly! really helpful and no question or worry was too much for him. He was always responsive and gave us updates throughout the whole process! Thanks again Kyran!!
Agent replied · 21 June 2024
Thank you very much for your feedback it is much appreciated, I’m glad our services were really helpful for you. Feel free to contact me if you have any questions regarding the Tenancy I’m always happy to help. Kyran
5/5
TrustpilotExcellent Service
Absolutely amazing service from Ryder & Dutton team at Lindley with selling my property. The team had in-depth knowledge about the area and property. They were approachable and very customer focussed at all times. Thank you to Emmy, Oliver and Jo at the Lindley branch! you are amazing! I definitely would use Ryder & Dutton again.
5/5
TrustpilotMichaela and Jade were so friendly and…
Michaela and Jade were so friendly and helpful. Professional at all times, during a stressful process.
Agent replied · 23 October 2024
We hope you will be very happy in your new home, Thank you for the review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Ryder, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Has Ryder and Dutton won any awards?
Yes. Ryder and Dutton won Trusted Agent in The Trusted Agent 2026 awards.
