Every review we hold for the Halifax office, from every platform, shown as written. First names only.
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5/5
TrustpilotAlex McMahon - Rawtenstall office
Alex McMahon at the Rawtenstall office was exceptional throughout our house sale & purchase. We were selling via another agent, but this didn't stop Alex. Her customer service was first class, doing exactly what she said she would. Our chain was long; The process lasted over a year and, at times, was extremely difficult and frustrating. This didn't stop Alex from delivering a top-class service. Liaising with all agents and solicitors to keep us well informed. We really appreciate everything that Alex did for us! Thanks again Alex. S Day.
Customer Β· 19 February 2024
Agent replied Β· 23 October 2024
Hi Sarah, hope you're settling in well to your new home and you're very welcome. We finally got there in the end. Best Wishes Alex π
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5/5
GoogleHad a wonderful experience with buying our property from Fleur from Ryder and Dutton. Would definitely recommend using there services π β¦
Allan Β· 16 October 2026
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4/5
TrustpilotMichaela and Jade were both veryβ¦
Michaela and Jade were both very supportive and helpful throughout the process of me buying my first house.
Cleo Β· 25 October 2024
Agent replied Β· 23 November 2024
We're so glad to hear that Michaela and Jade were able to provide you with the support you needed during your home buying journey. We appreciate you taking the time to share your positive experience.
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5/5
TrustpilotGreat service from start to finish.
Great service from start to finish, jade and Michaela made sure the process ran as smooth as possible!
Tamara Β· 25 October 2024
Agent replied Β· 23 November 2024
We're delighted to hear you had such a positive experience! It's wonderful to know that Jade and Michaela went above and beyond to ensure a smooth process for you. We're proud of our team and appreciate your kind words.
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5/5
TrustpilotVery good service
Throughout the process of purchasing my house the agents Jade and Michaela were professional and friendly, and very good at communicating.
David Β· 8 September 2024
Agent replied Β· 23 October 2024
We appreciate your kind words and are thrilled to hear that you had a positive experience with our agents. We strive to provide exceptional service and are glad that Jade and Michaela were able to make your home buying process smooth and enjoyable.
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5/5
TrustpilotExceptional customer service!!
Would only use Ryder & Dutton for selling my home. Very professional and always in top of everything! Chasing solicitors on both sides to ensure a smooth sale. Michaela especially, her knowledge and passion in the industry is exceptional compared to other agents. In her absence we had updates from Jade who was also proactive and not reactive. Thankyou very much for your brilliant customer service.
EMMA Β· 24 October 2024
Agent replied Β· 23 November 2024
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our team's professionalism and dedication. We are particularly pleased to know that Michaela and Jade provided exceptional service. We strive to ensure our clients have a smooth and successful selling process.
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5/5
TrustpilotGreat communication all the way throughβ¦
Great communication all the way through and the team communicated well with each other when needed. A professional team who I would highly recommend because they listened to my needs and responded appropriately and swiftly with everything.Thank you Catherine and the team
Caroline Β· 9 June 2023
Agent replied Β· 23 October 2024
Hi Caroline,Following our conversation this morning I just wanted to once again pass on our apologies for any issues you encountered with us. We always strive to provide the highest level of customer care and are disappointed you didnβt feel this met our usual standards. All the best in the new house.Kind regards,Lewis McLartyBranch Manager
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5/5
TrustpilotThank you to Ryder and Dutton for theβ¦
Thank you to Ryder and Dutton for the help with the sale of my late parents house especially Geraldine who has kept me updated all through the process.
Wendy Β· 3 May 2024
Agent replied Β· 23 October 2024
Dear Wendy, thank you for taking the time to review our service. I know Geraldine will be delighted to read your comments. May we wish you all the best for the future. Alex, Geraldine and the team at Uppermill office.
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1/5
TrustpilotFeeling let down with this Company.
Feeling let down with this Company. So many things to write about it has already caused me Stress and Anxiety just thinking about it Had an apology this morning at 08:21 from Head Office on the phone. Then again by the Manager of the Branch at 08:29, but excuses too much. Got a meeting with the Assistant Manager on Tues 22 Nov at 11am I am going to make a formal complaint to the Head Office via email to the Director / Head of the Sales Team Totally bemused at the lack of communication and on this occasion lack of Compitence they showed....and lack of admittance without all the excuses that followed in the conversation. I stated that we were Considering changing Estate Agents and I was told by the Manager " 30 days notice", where I added you have failed at the level of Service, only to be told.... now get this " A Contract is a Contract is a Contract". I stated it works both ways and you failed so you have failed your side of the Contract "
Steve Β· 18 November 2022
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5/5
TrustpilotI was supported through the sale of myβ¦
I was supported through the sale of my house by Geraldine, she kept me up to date and informed weekly and was always very pleasant and happy to answer any queries I had. Excellent service!
Karen Β· 20 July 2026
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4/5
TrustpilotQuick engagement from initial enquiryβ¦
Quick engagement from initial enquiry to getting the house on the market . I was kept informed of all viewings and offers .There was a lull during the Xmas period which gave a couple of issues but they onboarded a move manager Geraldine Marsden who chased and kept me up to date every couple of days . Would use again.
Suzanne Β· 29 April 2024
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5/5
TrustpilotHighly recommend Ryder & Dutton
Highly recommend Ryder & Dutton. Geraldine was regularly in contact with progress and guidance from start to finish. They really took a lot of weight off and the consistent updates/check-ins reassured us we were in good hands.
Jennifer Β· 13 October 2023
Agent replied Β· 23 October 2024
Thank you, I hope your purchase completes very soon and that you are able to enjoy your new home. All the best.
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5/5
TrustpilotPrompt response to enquiries andβ¦
Prompt response to enquiries and support.Big thanks to Elizabeth Powell & Lisa Royle you're big asset to Ryder Dutton.
BEULAH Β· 1 October 2024
Agent replied Β· 23 October 2024
We appreciate your kind words and are thrilled to hear about your positive experience with our team. We're delighted that you found our support team responsive and helpful.
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5/5
TrustpilotEveryone at Ryder and Dutton have beenβ¦
Everyone at Ryder and Dutton have been amazing for us during what could have been a far more stressful time.Giving over and above service with advice and a friendly ear to listen to - I could not recommend them enough.A special mention to Geraldine and Amber who were simply fantastic and I couldn't thank you both enough.
Lucy Β· 21 June 2024
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5/5
TrustpilotElizabeth and Michael were brilliant asβ¦
Elizabeth and Michael were brilliant as part of the sale of our property
Reece Β· 23 December 2025
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5/5
TrustpilotJenny / Lindsey were very helpfulβ¦
Jenny / Lindsey were very helpful throughout the process they know theirBusiness inside / out and always returnedYour calls so itβs 10 stars to them
Mr Β· 17 June 2024
Agent replied Β· 23 October 2024
Thank you for the review, Billy! So pleased we got everything over the line for you. All the best!- Lindsey & the Chadderton team
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5/5
TrustpilotGreeted with warmth, understanding, patience and professionalism
Selling and moving house for most people (beyond the actual βmoving dayβ!) is seen as a progression forward and ultimately a happy time. For a small few like our family, leaving our home was the end of an era, tinged with sadness. From the moment we met Catherine, Megan and the team, they greeted us with warmth, understanding, patience and professionalism. A particularly drawn out process - which was purely down to our changing situation - was at every step dealt with impeccably. At times, Iβm very aware, we were not the βeasiestβ but the whole team kept comms clear, expectations met and the approach personable.As a family, we cannot thank them enough for their services and in times of need - good humour.
Davies Β· 27 October 2022
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5/5
TrustpilotAlways keep you informed along eachβ¦
Always keep you informed along each step.
Lynn Β· 16 June 2026
Agent replied Β· 18 June 2026
We're glad to hear we kept you informed. Thank you for your kind words.
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5/5
TrustpilotClaudette was amazing from start toβ¦
Claudette was amazing from start to finish. It wasnβt the easiest of sales but she went above and beyond after the sale to help the buyers and ourselves get everything completed and kept us reassured and up to date. All the office staff were really helpful as also dealt with Lisa who knew everything about the sale and where we were up to canβt thank everyone enough.
Mrs Β· 17 November 2023
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5/5
TrustpilotMatt Walsh was our agent for this sale
Matt Walsh was our agent for this sale. He was great!Quickly performed all the necessary details and requirement's and the final exchange went smoothly.Thank you Ryder Dutton.
Steve Β· 3 May 2024
Agent replied Β· 23 October 2024
Hi Steve, It was great working with you through to exchange. If you need anything in the future don't hesitate to contact us - Team Rawtenstall.
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5/5
TrustpilotSelling our House
We are pleased with the service we received from Ryder and Dutton, especially Michaela who keep us regularly updated on the progress of the sale and Jade and Connor who as a team were very helpful with arranging viewings and all the negotiations. We would like to thank them and would recommend Ryder and Dutton to our family and friends
GEOFFREY Β· 13 April 2024
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5/5
TrustpilotFinding a property to let.
From first enquiring about a property to let to the final hand over of keys I experienced nothing but professional courteous service from Josh at the initial viewing, and Alex and Freya from the Lettings team. They made the whole process stress free and it was a pleasure to deal with them. My queries were answered promptly and I was kept informed of progress at all times.
Joan Β· 20 September 2024
Agent replied Β· 23 October 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We strive to provide excellent customer service and we are delighted that our team members were able to make your experience stress-free. We appreciate your feedback and will share it with Josh, Alex, and Freya.Gareth HuntHead Of Lettings
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5/5
GoogleWe bought a house lately with Paulina's help from Ryder and Dutton in Halifax. I cannot recommend her highly enough. We had never dealt with such a friendly, professional, kind and very patient estate agent. She was amazing from start to finish and without her it wasnt possible to finish whole process of buying a house. Thank you and we wish you all the best.
MichaΕ Β· 20 October 2024
Agent replied Β· 21 June 2024
Thanks Michal, glad we got you the house in the end! All the bestπ β¦
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5/5
TrustpilotGatehead Croft
A little late putting this on due to house move and Xmas holidays. Our purchase was from Ryder We also chose Ryder solicitors and I am so glad we did. We were kept updated throughout quick responses via emails and calls. Ryder were especially very helpful with our purchase and liaising with the solicitors on our behalf. Throughout the process we viewed the property we were purchasing about 6/7 times. Every time it was never an issue Ryder always fitted us in, this helped so much when choosing appliances/furniture etc as due to Xmas period had to get things ordered. First time Iβve ever used Ryder I would defiantly recommend them. Caz and Paul
Carol Β· 17 January 2024
Agent replied Β· 23 October 2024
Hi Carol, thank you for taking the time to review! A move at Christmas is always a busy one! I hope you settle well into your new home and feel free to pop in and see us anytime you are passing. Best regards, Alex & the team at Saddleworth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
