Trusted Agent profile · Halifax
Verified
★★★★★
2,445 reviews across 3 platforms
8 Silver Street, Halifax, HX1 1HS
Part of Ryder, see every office.
Ryder's office in Halifax, at 8 Silver Street, is rated 4.8 out of 5 across 2,445 reviews on three platforms, including 303 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Ryder won in 2026.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience
We had a very good experience with Ryder and Dutton, I cannot thank Carmel and Amanda enough as they made the process a wonderful one. Going forward, I’ll refer the letting agency to my friends and family.
Thank you very much for the your review. I'm glad Carmel and Amanda could make the process a smooth and happy one. Enjoy your new home
5/5
GoogleI cannot fault the level of customer service and help whilst selling my flat. I would not hesitate in recommending Ryder and Dutton especially Holly and Oliver at the Halifax branch they were excellent.
5/5
TrustpilotFirst class attentive personal service…
First class attentive personal service from the outset. Every member of the team had crucial information regarding our sale, every member was up to speed on every issue throughout the process. Our sale was led by Fiona Joyce who took our property sale personally, it was like having your best friend working with you.The office environment is professional and welcoming, which makes the experience even better.We cannot commend Ryder Dutton enough for facilitating our move, and what will be a new lifestyle.Thank you.
Thank you both for being wonderful vendors and for your lovely review!
5/5
TrustpilotI recently used Ryder & Dutton and had…
I recently used Ryder & Dutton and had a fantastic experience throughout the process. A special mention goes to Catherine Salisbury, who was outstanding from start to finish. She was always available to answer questions, kept me regularly updated, and was incredibly helpful at every stage.
5/5
TrustpilotCan’t fault them
From the start I had really good communication from Conor who knew exactly where the process was up to and did a lot of leg work to keep it moving forward. If at any point Conor wasn’t available or on leave Michaela was always on hand to assist and again knew exactly what was happening. I’m a first time buyer and they both massively eased the anxiety and stress of buying my first home!
5/5
TrustpilotThe whole process was seamless
The whole process was seamless, the whole team worked incredibly well. I'd like to send a special thanks to Jenny, she went above and beyond thankfully, with the entire process. Thanks againCraig & Johnny Boult
Hi Craig & Johnny, thank you for your review and kind words. It was a pleasure to assist you with your sale and should you need anything in the future, please do not hesitate to get in touch. Best regards, Jenny & the team at Saddleworth
4/5
TrustpilotWe had a great experience with all the…
We had a great experience with all the staff at Ryder & Dutton from initial bookings made by Lauren in January through to weekly calls from Catherine who kept us up to date once we had sold the house right up to completion in May.
5/5
TrustpilotGreat customer service from the…
Great customer service from the beginning..everything straight forward..Freya was a great help with an on line issue .Lovely young lady .
We're so happy to hear that you had a positive experience with our customer service. We appreciate your kind words about Freya and her helpfulness. We strive to provide excellent service to all our customers, and we're glad that you found our process straightforward.Gareth HuntHead Of Lettings
5/5
TrustpilotWe want to say a great big thank you to…
We want to say a great big thank you to Jenny at Ryder and Dutton for all her hard work in helping us buy our home. Not only was she helpful but she also kept up regularly updated throughout the whole process, reassuring us the entire time. Thank you Jenny!
5/5
TrustpilotExcellent customer service
The staff at Ryder & Dutton (Royton) helped with the purchase of my property, and kept me updated at every stage of the process. All my calls and emails were answered promptly.I would like to give a special thanks to Michaela and Conor for their excellent customer service.I would highly recommend Ryder & Dutton as the go-to estate agents, and wouldn’t hesitate to use them again.
5/5
GoogleThank you to Steph and Matt at the Halifax Office for all the care and attention they gave to me when selling my property. I always felt that I was in good hands and nothing was too much trouble. Thank you both once again and good luck in the new year.
Thank you for your wonderful review Glenis. It was a pleasure dealing with you, and should you need any assistance in the future, you know where we are!
5/5
TrustpilotMassive thank you to all the team that…
Massive thank you to all the team that worked on getting us into our rented property. Friendly, helpful and caring staff with a special thank you to Stacey and Rachel who controlled the move perfectly throughout :)
Thank you for your review Nigel. I'm sure Stacey and Rachel will appreciate your kind words and we wish you the best of luck in your new home, Many Thanks Lettings Team
5/5
TrustpilotFaultless service from Ryder and Dutton
Absolutely faultless service from Ryder and Dutton, Michaela and Connor were fantastic and a pleasure to work with during the sale of our house. The level of communication we received from them was outstanding and they kept us up to date every step of the way. They made what is usually a stressful time a pleasurable one. I wouldn’t hesitate to use Ryder and Dutton again in the future.
5/5
TrustpilotCatherine was excellent in keeping us…
Catherine was excellent in keeping us updated, chasing for things when needed and giving advice. As first time buyers the whole process was a little daunting but with help and guidance we managed to make the process to the end, relatively smoothly.
Thanks you so much for the review and gift! So appreciated, we wish you all the very best in your new home! Catherine and the team at Ryder and Dutton
4/5
TrustpilotOK Sales experience, Move Manager was great
The sales experience was fine - a few glitches setting up the contract and then not recording a new house alarm code in the system. Selling price ended up £12,000 below original estimate. Otherwise very competent and kept us well informed during the various showings.Once a sale was agreed, contact shifts to a Ryder & Dutton Move Manager, in our case Laura Gittins who was excellent. Without Laura we would have had no idea what was happening as getting information from the solicitors was like pulling teeth. She was able to talk to all buyers/sellers in the chain which was extremely useful.
Thank you Carl for the lovely review, we were sorry to read you had a problem with us re the alarm. Good Luck from Laura and all the team.
5/5
TrustpilotRachael Hilton and Niks Trapans 🥂
Rachael Hilton and niks, was absolutely brilliant! Would highly recommend, although it wasn’t the fastest of processes, Rachael just went above and beyond to get us approved for this house, had my heart set on the house and went through a lot of different option to get it sorted!, many thanks to them both sticking with us, Really down to earth and genuine people exceptional customer service! Outstanding Thankyou so much! 🏡🥂
5/5
TrustpilotFirst class service from Start to finish t to…
First class service from Start to finish,nothing too much trouble for them, special thanks to Nicola and Martha for all your help 😊
Thank you for your lovely review! It was a pleasure working with you. The Slaithwaite Team
5/5
TrustpilotExceptional Customer Service
Amy Heaton's outstanding performance during the sale process of my house significantly contributed to its success. Her commitment to maintaining constant communication among all involved parties ensured a smooth and efficient transaction. Additionally, Amy's proactive approach to addressing any issues that arose was invaluable. Her quick response and ability to offer effective solutions not only mitigated potential challenges but also instilled confidence throughout the entire process. Amy's professionalism and dedication truly made the experience of selling my house a positive one
What a great review! Thank you for leaving your feedback and I am am delighted to hear how happy you were with the service you received 😁
5/5
TrustpilotFrom my valuation to completion Lisa…
From my valuation to completion Lisa Royle was highly professional. Lisa is friendly, efficient and does an amazing job. I cannot recommend Ryder and Dutton and Lisa highly enough.
What an amazing review , we are so happy you would recommend your experience with Ryder and Dutton. Thank you from Lisa and all the team at Middleton Ryder and Dutton.
4/5
TrustpilotDan Grundy was very professional in…
Dan Grundy was very professional in showing potential tenants around the property. However I am not sure group bookings in our case worked all that well.
Thanks for your review Jeff.Gareth HuntHead Of Lettings
5/5
TrustpilotAmy Heaton was very professional
Amy Heaton was very professional. Kept me in the loop the whole 18 months while the property I was selling completed.
We appreciate your kind words about Amy! We're glad to hear that she was professional and kept you informed throughout the process 🏠
5/5
TrustpilotWe used the Golcar branch
We used the Golcar branch, Michelle Symonds in the office was always very helpful and made the process easier for us. Thank you very much.
1/5
Trustpilot❌ Misleading Omissions and Deceitful…
Thank you for your response.
We are sorry that you have chosen to leave a review following our final response to you recent complaint. We strongly reject your allegations of dishonesty. As we have stated in our communications with you, our records show that the information known to us at the relevant time was disclosed to you promptly when it first came to our attention. You acknowledged this fact when our branch manager spoke with you in May. We have investigated your complaint thoroughly and have provided our final response. Should the matter now be referred to our independent redress scheme, we will cooperate fully with their investigation.
5/5
TrustpilotHonestly, the best.
Honestly, words can’t do justice to what a great job Alex McMahon and Shannon Laycock (and others) of the Rawtenstall branch did! Not only did they navigate a particularly difficult chain for us, they did so in a manner that left us optimistic and secure in their ability to overcome it. Not only did they keep us up to date proactively, they were able to assuage any concerns that we had and even went above and beyond by doing work that in reality should’ve been done by the other agents in the chain. I cannot recommend Ryder and Dutton enough, and that is solely due to Alex and Shannon’s commitment to excellence and professionalism. If you are unsure where to have you house sale managed by, do not do yourself a disservice - use Ryder and Dutton. No ifs, ands, or buts.
Thank you for your kind words, it was a pleasure dealing with the sale of your property Me, Shannon and the team wish you the best of luck in your home! - Alex 😊
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The Trusted Agent 2026 results for Ryder, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Ryder and Dutton won Trusted Agent in The Trusted Agent 2026 awards.
