Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt has been a long and difficult…
It has been a long and difficult process with complications along the way but thankfully I had Amy's support throughout. She went above and beyond in her role and made sure the process was as least stressful as possible. She kept me upto date and informed throughout the full process and when taking time off ensured I had support from a colleague Laura who was just as good. They are a credit to the team and if I was to ever sell again it would be with these.
Jessica · 11 July 2024
Agent replied · 23 October 2024
Thanks so much for taking the time to share your experience with us!
★★★★★ 1/5
TrustpilotStruggling to communicate
Sadly another company that has not got the ability to communicate with new customers after repeated requests to co tact me regarding available properties, they do not answer the phone I am completely disapointed.
Paul · 15 September 2026
★★★★★ 5/5
TrustpilotFabulous Estate Agent
Ryder and Dutton is the Estate Agent you can rely on. Thank you Gemma and Amanda, they are always there when you need anything and Keep you informed in every step. Can not recommend enough for their fabulous services!
Yang · 24 February 2024
Agent replied · 23 October 2024
Thank you for leaving us a 5* review, we've loved finding you a suitable tenant for your home.Best Regards,Amanda, Gemma & the team at Chadderton office
★★★★★ 5/5
TrustpilotEffective, communicative and stress free
Huge thanks to Gemma Horn, Stacey Billing and Ruth Dickson for making the process of us renting our new flat so smooth, quick and stress free. Moving just before Christmas can be super stressful but Gemma kept us informed on exactly what was needed and everything progressed quickly and effectively with no concerns or stress. From viewing to signing the tenancy it’s been a positive experience thanks to the team, would definitely recommend them.
Adara · 21 December 2023
★★★★★ 5/5
TrustpilotA huge big thank you especially to…
A huge big thank you especially to Georgia for finally putting our sale through it hasn't been easy at all. Georgia kept me in touch with all communication and made me at ease throughout. Georgia, Amber and the Team keep up the good work!
Alison · 3 November 2023
Agent replied · 23 October 2024
Hi Alison, thank you for taking the time to leave a review. It was a pleasure assisting you with your sale and we are delighted that it reached a successful conclusion. All the best for the future! Georgia, Amber & the team at Ashton office.
★★★★★ 5/5
TrustpilotShannon kept me informed throughout the…
Shannon kept me informed throughout the process. And I could tell she was always trying to do her best for both me and the seller throughout, and there was never a job too big or small. Shannon always had a lovely approach to everything, was kind and efficient. Would definitely recommend Shannon and Ryder & Dutton.
Lianio · 10 November 2024
★★★★★ 5/5
TrustpilotMyself and my partner completed on our…
Myself and my partner completed on our house purchase today. I can’t fault the customer service from the start. Both Jenny and Fleur were really helpful throughout the process, the communication was great and Jenny always ensured we were kept updated throughout! The welcome gift was also a really lovely touch. Thank you for all your help!
Maisie · 25 October 2024
★★★★★ 5/5
TrustpilotGood agents
We are tenants of R&D, currently renting whilst selling our home. All in all, they've been nothing but helpful. Lesley is our account contact and Maddy was doing our inspections. Always helpful and responsive and have always been fair with respects to inspections. Being a landlord for a property in a different area, we wouldn't hesitate to use them. Also for any prospective tenants, they're a good agent. Thanks - if only all agents had such integrity!
Matthew · 1 October 2023
★★★★★ 5/5
TrustpilotWe experienced a very smooth purchase…
We experienced a very smooth purchase thanks to James. He pushed solicitors when they needed a nudge and helped make completion stress free. He was great!
Lesa · 9 October 2024
Agent replied · 23 October 2024
We are so pleased to hear about your positive experience with James. We do our best to make the home buying process as smooth and stress-free as possible for our clients, and it's wonderful to know that James was able to help you achieve that.
★★★★★ 5/5
TrustpilotGreat agency, excellent communication throughout!
Excellent communication from start to finish. Ryder and Dutton provided a thorough overview of the property we identified and the agent was well prepared during the viewing. Any questions they did not not know the answer for they went away and provided extremely quickly. Once an offer was accepted their weekly check in's from Laura were invaluable and ensured the process kept moving and that we had peace of mind throughout! I can't speak more highly of them as an agency and for Laura who managed our move!
Mike · 11 July 2023
★★★★★ 2/5
TrustpilotOur move in day was cancelled the day…
Our move in day was cancelled the day we was supposed to move in to our property and the move in has to be pushed back 4 days meaning we had to arrange new move in plans without any compensation for the inconvenience. After this we where given one key dispute there being 2 tenants and now we have to pay to get another cut to make sure we can both get into the property, all the staff where friendly and helpful but these few mistakes caused the process to be more stressful than it has to be.
Robbie · 26 June 2024
Agent replied · 23 October 2024
Thanks for your feedback and apologies that your move-in had to be changed.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotGreat service and smooth handover to…
Great service and smooth handover to get my property on the market.
Sanjeev · 5 July 2026
Agent replied · 9 July 2026
We're so glad to hear we provided great service and a smooth process for listing your property. Thank you for your kind words!
★★★★★ 5/5
TrustpilotVery helpful and professional
Worked with Alex Kershaw and Freya Mostyn for a letting , always quick to respond and very helpful and professional. Made it an easy and painless experience. Thank you
Customer · 17 August 2024
Agent replied · 23 October 2024
We really appreciate the 5 star review. We are glad that Alex and Freya provided such good service.Enjoy your new home.Many Thanks - Lettings Team
★★★★★ 5/5
TrustpilotI just want to say a very big thankyou…
I just want to say a very big thankyou to the ryder and dutton team especially Rachael Hilton and Neil Waters they were both amazing made my first experience with renting a great one any question I had they would answer no issues and no question was a stupid one so I am very grateful I had them to guide me
Courtney · 16 August 2024
★★★★★ 5/5
TrustpilotJust bought our first home through…
Just bought our first home through Ryder and Dutton! Jenny has been really helpful with communication between ourselves and the sellers and always gets back in a timely manner. Process overall has been good!
Jessica · 17 May 2024
Agent replied · 23 October 2024
Thank you, Jessica! We hope you're happy in the new home.- Jenny & The Chadderton team
★★★★★ 5/5
TrustpilotSamantha Whalen has been an absolute…
Samantha Whalen has been an absolute star, helping us with every little bit of paperwork, viewings and just all in all constantly keeping us in the loop. Couldnt ask for a better service.
Charly · 4 June 2024
Agent replied · 23 October 2024
Thanks for your 5 star review for Samantha. I am pleased that you have been happy with the service that has been provided.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotAbsolutely brilliant from the holmfirth…
Absolutely brilliant from the holmfirth office big thanks to Kia McGrath so helpful and made the experience not to stressful I’d definitely recommend using Ryder Dutton , thanks all again
Susan · 26 July 2024
Agent replied · 23 October 2024
Hi Susan, thank you for your lovely comments.
★★★★★ 5/5
TrustpilotGreat Experience
Having just sold my property with Ryder and Dutton (Royton Branch) I just wanted to say how helpful the staff were especially Michaela Henson and Jade nothing was to much trouble, any questions I had were answered promptly, they made it a less stressful time. The team are an asset to Ryder and Dutton they were always polite and professional and I would recommend them to anyone.Thanks Alison
Ali · 5 April 2024
★★★★★ 5/5
TrustpilotI had a really positive experience
I had a really positive experience with Ryder and Dutton. Caroline was always available for any questions I had and was always in communication with me throughout the whole process. She made me feel at ease during a process which is normally a stressful time.
Rebecca · 13 September 2023
Agent replied · 23 October 2024
Thanks for your review Rebecca! We hope you will be happy in your new home :)
★★★★★ 5/5
TrustpilotPaige Katie and Sarah do a fantastic…
Paige Katie and Sarah do a fantastic job and are extremely helpful
James · 2 July 2026
Agent replied · 4 July 2026
We're so happy to hear our team provided such fantastic and helpful service. Thank you for your wonderful feedback!
Gareth
★★★★★ 5/5
GoogleGreat service all round particularly from Ella
S · 5 August 2026
Agent replied · 19 August 2026
Great to hear you had such a positive experience with us. Thank you for taking the time to leave your feedback!
★★★★★ 5/5
TrustpilotGreat consistent support throughout
The team gave consistently good support by coordinating between both parties and keeping us informed of where the solicitors were up to. Thank you Nichola.
Martyn · 11 October 2024
Agent replied · 23 October 2024
We are delighted to hear that you had a positive experience with our team. We wish you all the best. The Slaithwaite Team.
★★★★★ 5/5
TrustpilotExcellent service
Jade and Michaela were fantastic from start to finish, very professional and provided timely updates at every event.The whole sale process was very smooth.Highly recommended.
Jason · 11 October 2024
Agent replied · 23 October 2024
We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with Jade and Michaela's professionalism and communication throughout the process. We strive to provide a seamless and enjoyable experience for all our customers, and it's rewarding to hear that we achieved that for you.
★★★★★ 5/5
TrustpilotGreat Service
We have just purchased a house with the assistance of Amy Heaton acting as our negotiator. The service provided by Amy was fantastic - prompt, friendly, and very reliable. This made our experience as first time buyers a very pleasant one.
Jess · 13 December 2023
Agent replied · 23 October 2024
Thank you for leaving us a 5* review, Amy Heaton is a fantastic sales negotiator and I am glad to hear you were happy with her service - enjoy your new home!
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