Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI honestly couldn’t have asked for a better experience selling my home. From start to finish, they were incredibly helpful, professional, and genuinely supportive throughout the entire process. …
Sharon · 14 February 2026
Agent replied · 14 April 2026
Beautiful words Sharon! We thank you so much for your trust 🙏🏡 Wishing you both all the very best! Don’t be strangers when passing the new office ☺️ …
★★★★★ 4/5
GoogleWould like to thank Jess especially. She took time out to actually speak to me when needed. Everything went through well. Felt looked after.
Caroline · 22 October 2024
Agent replied · 11 November 2024
Thank you so much Caroline! Jess, I and the team are happy to have helped.
★★★★★ 5/5
GoogleCan't recommend Ashley Would enough. Jess worked tirelessly behind the scenes to ensure I got my property and was always available whenever I needed to get in touch or ask questions. As a first time buyer it was really lovely to work with a family business who valued me as a customer and treated my concerns and anxieties with such understanding. Would 100% use Ashley Would when buying or selling in the future.
Thank you all !!
Abi · 26 July 2024
Agent replied · 25 August 2024
Really lovely words Abi! Thank you so much and enjoy your wonderful new home 🏡 …
★★★★★ 5/5
GoogleCannot thank Ashley and his team enough for their support during the recent purchase of our house. Ashley, Charlotte and the team kept us updated every step of the way and definitely made the experience a little less stressful!
Ria · 12 January 2024
Agent replied · 10 June 2024
Love this! Thank you so much Ria! Enjoy your lovely new home 🏡 …
★★★★★ 5/5
GoogleWould highly recommended! Absolute dream to work with. Professional, extremely helpful and friendly. Always on hand whenever you need them, made buying our first home a breeze. Can not speak highly enough of this team. AMAZING!!!!
Archie · 7 December 2025
Agent replied · 28 December 2025
Thank you so much Archie. We really do try hard to make the process as enjoyable as possible or as possible! Enjoy your new home in time for Christmas 🏡🎄 …
★★★★★ 5/5
GoogleAshley and the team were recommended to us and the level of service they provided was second to none. Very helpful and made the process of selling the house much less stressful. Went above and beyond what you’d expect from the average estate agent - really helped us out when we needed it, we weren’t local to the property which caused a few headaches but these were alleviated by Ashley and the team. Some examples of how they helped, range from finding someone to look at a boiler, checking the property on a weekly basis as per our insurance requirements and even helped us arrange the perfect house clearance company. And they didn’t stop being helpful after a buyer was found, updates were incredible and they really helped from start to finish! Miles better than any experience I’ve ever had with an estate agent in the past. Thank you very much for all your help. xx
Natasha · 19 May 2024
Agent replied · 10 June 2024
This means a lot Natasha! Thank you so much and we are always happy to help! Don’t be a stranger if passing by 😊 …
★★★★★ 5/5
GoogleAfter a very unsuccessful spell and poor experience with an internet based estate agent, Ashley was recommended to me….and I’m so glad he was! He showcased my property very well when it was re-marketed with him.
The whole process has been managed very well by Ashley and team, excellent communication and updates with a real bespoke level of service. I have and will continue to recommend him to everyone who requires a reputable company to progress the sale of their property.
I can’t speak high enough of everyone, from start to finish. Simply the best.
Chris · 10 May 2024
Agent replied · 10 June 2024
Wow! Blown away by such kind, thoughtful words Chris. We are so happy to be able to help you move and thank you so much for recommending us where possible 🙏🏡 …
★★★★★ 5/5
GoogleAshley and the team are the most professional, friendly, efficient and knowledgeable estate agents. The overall service, customer care, attention to detail is the best we have ever experienced. After renting my apartment with Ashley, I can’t speak highly enough of the entire service end to end. The dedication, time and effort Ashley’s team put into the whole process is out of this world.
The whole team really take any stress and effort away from yourself and support all parties every step of the way. I feel like I didn’t have to do anything along the process - Ashley did it all!
The service is incredible and the best I’ve experienced. I would 100% recommend Ashley to anyone looking to sell, rent or purchase!
Jordan · 10 May 2024
Agent replied · 9 June 2024
Thank you Jordan! Very kind words and exactly our mission statement 😊 We are very pleased with the overall outcome for your rental property! …
★★★★★ 5/5
GoogleWe recently bought our home through Ashley Would Estate Agent and had a truly positive experience. Buying (and selling) a home is a stressful journey with many ups and downs, and this is exactly when you need an estate agent who supports you every step of the way. Ashley Would did just that, offering clear, open communication throughout the entire process and always being available to answer our questions.
The whole team is friendly, approachable, and professional, but a special mention must go to Jess, who was an absolute star from start to finish. They may describe themselves as a family-run business, but the level of service they provide is far beyond what you’d expect, in fact, better than many large corporate agencies we’ve dealt with in the past.
Highly recommended!
Khurshid · 27 July 2025
★★★★★ 5/5
GoogleOur experience with Ashley Would Exp Estate Agents was exceptional, from viewing our dream house to completing. We were kept in the loop about everything and felt very safe in his firms hands.
We would recommend Ashley as an estate agent to other people. We can only say a very big thank you.PositiveResponsiveness, Quality, Professionalism, Value
Shazia · 12 June 2022
Agent replied · 11 June 2024
Thank you Shazia. It’s been a pleasure working with you and I’m sure you shall be very happy in your new home. Ashley
★★★★★ 5/5
FacebookI purchased my house through Ashley Would in December. Great communication skills throughout and updated weekly! The staff were really friendly and so approachable I couldn’t recommend these guys enough!!
Angela · 7 January 2026
Agent replied · 23 May 2026
Thank you so much Angela 🙌🏻 Enjoy your wonderful new home 🏡
★★★★★ 5/5
GoogleWhat a great team of people
Ashley gets the ball rolling but there is a hard working team of people behind …
Darren · 14 March 2026
Agent replied · 14 April 2026
It’s been a journey to say the least Daz but we are so pleased to see you all in your wonderful new 🏡 … More
★★★★★ 1/5
GoogleAgreed to buy a house over the phone subject to me viewing the property. They told I Had to wait 10 days because the vendors was away on holiday.I live some distance away So I booked and paid for a hotel in cast of traffic .Just had a call saying that they sold it to someone else for more money. If the deal falls through don’t come back to me!
Kev · 23 September 2024
Agent replied · 23 October 2024
Firstly Kev, I must address your first sentence by ‘Agreed to buy a house over the phone subject to viewing’. By no means was an offer made or agreed between you or our sellers, figures were mentioned by you and that was all. I completely take on board the frustration that a viewing was later on able to be booked in before your scheduled appointment, however as explained we were briefly notified by the sellers that an earlier date was now possible for clients to view. You being some miles away it didn’t occur for us you’d be able to make such swift arrangements however that is a a learning curve for me not to assume. Regardless of this outcome the sellers have accepted an offer which is significantly higher than the figures you mentioned. I also recall you mentioning that you would make a trip out of your visit to view other houses so I feel pinning your overnight arrangements on us is slightly harsh. Regardless of one another’s opinion, I am sorry you’re unhappy and wish you all the best with your property investment search.
★★★★★ 5/5
FacebookAs a first time buyer, Ashley really helped us understand the steps to buying a house for the first time and gave us brilliant guidance. Professionalism was second to none and communication was brilliant responding instantly to any questions or queries.
I would highly recommend Ashley to anyone looking to buy or sell and will not be using anyone else moving forward.
Amy · 9 March 2021
Agent replied · 23 May 2026
Thank you Amy. Really appreciate your kind words and I’m very pleased you guys found your dream home.
★★★★★ 5/5
GoogleAshley’s personal approach and care made the sale of my property extremely stress free and was always available for any help, advise or questions.
Ashley has great knowledge of the local area and marketed the property with great expertise. He went above and beyond for us & I am very grateful.
Thank you Ash
Scott · 12 June 2022
Agent replied · 11 June 2024
Thank you Scott. My pleasure to help.
★★★★★ 5/5
GoogleAshley and his team provided the most fantastic service from a sellers perspective. We were kept up to date with updates throughout the process of sale by means of modern communication such as whatsapp rather than the traditional calls and emails which so often require a longer turnaround time to get answers from.
This is the second property I have sold through Ashley, and have already recommended him to a number of friends, and colleagues.
The quality and attention to detail doesn't stop at Ashley. His whole team were thorough and attentive to our needs throughout the whole process from day 1 discussions over prices where Ashley demonstrated superb market knowledge and a genuine, reasonable offer which was achieved within days rather than weeks. This quality was followed through all the way through day of completion where all parties needed to be aligned and the hardworking team they have all enabled this to happen.
Couldn't recommend enough 5*****!
T · 12 March 2024
Agent replied · 10 June 2024
This review means so much Tom! Thank you so much for your kind words and not just trusting us to sell one property for you but two!
Enjoy your new family home 🏡
★★★★★ 5/5
GoogleWe cant thank Ashley and his team enough for their fantastic and professional service through the sale of my late mother’s property. The team was recommended to me and it was clear immediately that they would offer a first rate service. Even though there were difficulties in the sale due to legal issues they gave regular updates, we’re available to discuss options and processes and helped facilitate the sale process. I have no doubt that if I had chosen anyone else the process would have collapsed so we would recommend this company to anyone due to their high quality service, professionalism and dedication.
Darren · 11 February 2024
Agent replied · 10 June 2024
Thank you Darren, your support is massively appreciated 🙏 …
★★★★★ 5/5
GoogleAshley Would was recommended to me by a relative. I can clearly see why. Ashley and his team exemplifies how excellent customer service is put into practise. From first meeting, Ashley was honest and open and quickly secured a sale. I received lots of help from Ashley and Team, organising gardeners and recommending reliable tradespeople. I was kept well informed throughout the process with regular, concise and informative appraisals on progress. The process, from start to finish, was completely stress-free. So, a million thanks to Ashley, Jess, Charlotte and Sharon, it's been a pleasure working with you. I wish you continued success and look forward to recommending you to everyone I meet who is hoping to sell a property.
Alan · 11 February 2024
Agent replied · 10 June 2024
Thank you Alan for your kind words! 🙏 this means a lot and we really appreciate your custom 🏡 …
★★★★★ 5/5
GoogleWe used Ashley to sell my home. The service received throughout the process from Ashley and his team was excellent, they all went above and beyond what we'd usually expect from an estate agent. The property was listed promptly with great photographs, we were given updates at least every week through WhatsApp, and any questions were answered promptly. I would highly recommend to anyone looking to sell their home to go with Ashley Would.
Sally · 26 May 2024
Agent replied · 9 June 2024
Thank you so much Sally! It was a pleasure to help and I hope you guys are all settled now ☺️🏡 …
★★★★★ 5/5
GoogleJust completed a purchase though Ashley would . Great staff team . Updated me every Friday on progress . Great communication . 100 percent recommend . Thanks guys
Angela · 14 December 2025
Agent replied · 28 December 2025
Thank you so much Angela. We appreciate your support 🏡 …
★★★★★ 5/5
GoogleFamily members recommended Ashley Would Estate Agents when I decided to let my flat , and I couldn’t be happier that I took their advice. Fantastic service from the team - professional yet friendly; helpful yet not over-bearing. The attention to detail by Ashley & his team really helped to make the process easy, and a tenant was secured & moved in within just a few weeks.
As they continue to manage my property I can sleep easy at night knowing that it is in safe hands.
I recommend this business to all of those wanting to sell, or let, their property; you will not be disappointed with the service you receive! Thank you Ashley & Team :)
Charlotte · 13 December 2023
Agent replied · 10 June 2024
This is such a lovely review! Thank you so much Charlotte! Your business is appreciated.
★★★★★ 5/5
GoogleI decided to sell my property through Ashley after he was recommended to me.
It was the right decision.
My house sold in 2 weeks and i was kept upto date with weekly phone calls on the progress of the sale
Very professional and knowledgeable.
Highly recommended
Wendy Hatch
Wendy · 12 June 2022
Agent replied · 11 June 2024
Thank you so much Wendy! Happy to assist.
★★★★★ 5/5
GoogleAfter finding the perfect property for our family on Ashley's site we needed to sell both our properties and Ashley and his EXCELLENT team gave us the best advice and support throughout the process.we had few hiccups along the way but Ashley and his team were always there to help and you won't find this with other estate agents as from previous experience.
Highly recommend and wouldn't go anywhere else in future.
Linda · 11 May 2024
Agent replied · 10 June 2024
Aw! Linda this is really sweet! We loved helping you guys and enjoy your new home 🏡🥰 …
★★★★★ 5/5
GoogleI have very little time for estate agents but felt the need to leave this review after viewing one of Ashley Woulds properties with Ashley himself leading the viewing. The property in question wasn't right for us but we left knowing that, when we find the right property, we want Ashley Would Estate Agents to sell our existing property for us. No hard sell, just honest appraisal of the properties good points, acknowledgements of potential negative issues and clear knowledge of the local market all delivered with a warmth I wasn't expecting. In a business sector renowned for sleazy sales types, Ashley was a genuine breathe of fresh air. Well done.
Jamie · 13 November 2023
Agent replied · 10 June 2024
That’s a really kind review! Thank you so much Jamie!
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