Stevens & Carter Hailsham reviews

★★★★★ 5/5

Google

I sold my house a few months ago using Stevens and Carter and couldn’t recommend them highly enough! Unfortunately, my house sale experienced some difficulties that were through no fault of the team, but were due to circumstances beyond anyone’s control, including mortgage offers for a buyer falling through and the sale therefore being unable to proceed. However, the team were incredibly quick to get us back on the market. Viewings were consistent, with detailed feedback provided, and ultimately I had competing offers to choose between when selling. Expert advice was always available when needed and was explained in simple, easy-to-understand terms. The team always returned calls and messages promptly, and if one agent wasn’t available, the others made sure they knew what was going on so they could pick up any queries, providing a genuinely seamless service. John, Sam, Samuel, Lucy and Nick all went above and beyond to get my sale through, and I couldn’t thank them enough. I wouldn’t hesitate to recommend Stevens and Carter to anyone looking to sell their home.

Matt · 4 September 2026

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Stevens & Carter Estate Agents in Eastbourne and I cannot recommend them highly enough. A special mention has to go to Sammy Townsend, who was outstanding from start to finish. Sammy was professional, knowledgeable, approachable, and always willing to go the extra mile to help. Nothing ever felt like too much trouble, and communication throughout the process was excellent. He kept me informed every step of the way and made what can often be a stressful experience feel smooth and straightforward. The level of customer service provided was genuinely exceptional. Sammy’s honesty, attention to detail, and commitment to achieving the best outcome really stood out. It’s rare to find someone so dedicated and passionate about what they do. If you’re looking for an estate agent in Eastbourne that genuinely cares about its clients, I would highly recommend Stevens & Carter, and especially Sammy Townsend. A first class service from a first class team.

Andrew · 6 July 2026

★★★★★ 5/5

Google

Me and my partner were looking to move out for a while. As soon as we came across a property listed by Steven’s & Carter Estate Agents we found it a much smoother experience. Bradley specifically worked with us to look at a variety of properties and find the perfect one for us. He has consistently answered every question quickly and with detail. Thank you Steven’s & Carter!

Liarna · 6 August 2026

★★★★★ 5/5

Google

Lucy at Steven’s & Carter was our estate agent for our house purchase and she was fantastic from start to finish. She was professional, friendly, and always quick to respond to any questions we had. Lucy kept us well informed throughout the entire process and made what could have been a stressful experience feel smooth and straightforward. We really appreciated her honesty and support, and we wouldn’t hesitate to recommend Lucy and Steven’s & Carter to anyone buying or selling a home.

Myron · 16 February 2026

★★★★★ 5/5

Google

We had experience with both Millie and Jayne. Both were brilliant at answering questions and giving advice. They were both brilliant with quick responses too. They are both friendly, approachable and an asset to the company. Nothing was too much trouble. I would recommend Steven and Carter lettings to anyone based on my experience with these two ladies. Thank you both once again

Ethan · 6 June 2026

★★★★★ 5/5

Google

We viewed a few properties with Nick before deciding on our first home. Nick was brilliant, knowledgeable on the properties we were viewing and really accommodating to help us fit viewings around our work. We were then fortunate enough to deal with Samuel during the purchase process who was always on hand when needed and dealt with our constant emails (sorry). I would also feel awful if we didn't mention Laura who met us at the property we bought when we went back to view it again. All three are a credit to company and we will definitely recommend Stevens & Carter to anyone looking to buy or sell. Thank you.

Billy · 16 January 2026

★★★★★ 5/5

Google

We bought our first home through Stevens and Carter and had such a great experience. Lucy dealt with the sale and was so helpful from start to finish, giving us first hand advice from her experience of recently purchasing her first home in a similar area. Every email was answered before the branch even opened and she relentlessly chased our solicitor when needed, ringing us as well to keep us in the loop. Lucy made the process so much less stressful and is an asset to the company! - Harvey and Ivy

Harvey · 16 October 2025

★★★★★ 5/5

Google

We had a great experience buying our new home through S&C. Lucy was absolutely lovely, incredibly informative, and always happy to answer all of our silly questions. She made what could have been a stressful process feel smooth and straightforward from start to finish. Highly recommended.

Harry · 3 July 2026

★★★★★ 5/5

Google

The team at Stevens and Carter are excellent- having been helped by Nick, Sam, Samuel, Laura, and Lucy in one way or another it's fair to say that they have assembled a great group of willing to help and efficient people. Lucy has been helping with the bulk of the work with my own purchase and she is always very responsive, empathetic, and invested in finding the best outcomes- beyond just the fact it's her role. Definitely couldn't recommend Stevens and Carter highly enough

Jamie · 16 September 2025

★★★★★ 5/5

Google

I recently bought a property through Steven’s & Carter Lucy was the agent handing the viewing and sale and I’ve got to say she very professional throughout the whole process giving it her fullest attention Thank you

Toppy · 18 August 2026

★★★★★ 5/5

Google

So we moved into our new home and I can honestly say Steven’s & Carter were friendly, professional and the communication was outstanding. They were actually far better than my solicitors updating us throughout the process. I have to mention Lucy and Nick were just brilliant I’m truly grateful.

Tracy · 11 May 2026

★★★★★ 5/5

Google

I would highly recommend Stephens and Carter. They worked hard to secure a successful sale. Thank you Nick and the team for your professionalism. efficiency and kindness

Brenda · 19 July 2026

★★★★★ 5/5

Google

Selling a property can be difficult time in life. The key to success is most certainly in the hands of the estate agent that you choose and for many of us you don’t really know how this will work out until in the midst of your sale. This is why I want all to know that Stevens Carter of Hailsham are by far the most valuable, experienced and professional contact you could possibly wish for. Their skills in managing a sale successfully through from the initial offer to the final completion are the very best I have ever known. They keep you updated at every step of the way and always give extremely wise advice as to how best to proceed with any decisions that need to be made. Whichever member of staff you speak with, they always immediately know exactly where the sale is at and what you need to be doing giving huge peace of mind that all is well. Thank you dearly to you all at Stevens Carter, I am extremely grateful for all your help and assistance along my journey.

Paul · 6 May 2026

★★★★★ 5/5

Google

Thank you to the team at Stevens & Carter, especially Nick. He handled the selling process with a professional, efficient, kind and friendly manner. He went that extra mile. I have no hesitation in recommending Stevens & Carter.

Nicola · 14 March 2026

★★★★★ 5/5

Google

We have recently purchased our first home through Stevens and Carter and we honestly couldn’t be more appreciative and grateful to have had such a fantastic experience through them. They were responsive, with quick replies, any questions we had were answered and they made us feel at ease. I would highly recommend them. Lucy and Nick in particular were just amazing! Thank you so much for all your support when purchasing our first home😊

Ellie · 6 May 2026

★★★★★ 5/5

Google

Just completed the purchase of our new property and from our initial contact at the viewing with Sam, it has to be said his approach to us viewing the property at our leisure and in our own time with no intrusion or interference from him made us feel relaxed and unhurried, he was there to answer any questions we had. In fact the whole team kept us informed of the progress of the purchase. There was no problem arranging a second viewing which again Sam allowed us to do without any interference. We would like to thank everyone at the Hailsham branch for an exceptionally smooth journey into our new home. Kind Regards Luke & Jen

Luke · 30 September 2024

★★★★★ 5/5

Google

Stevens & Carter Sales and Lettings in Hailsham delivers excellent, professional service that stands out in the industry. Their welcoming team makes what could be a stressful process feel straightforward and comfortable. Special recognition goes to Sammy Townsend, whose customer service is truly exceptional. Nothing is ever too much trouble for Sammy, who consistently goes the extra mile to ensure client satisfaction. Always attentive and proactive, Sam made the entire experience positive from start to finish. The entire team's welcoming approach and attention to detail make Stevens & Carter Sales and Lettings the ideal choice for anyone looking for property services in the Hailsham area. We cannot recommend them highly enough.

Katie · 30 September 2025

★★★★★ 5/5

Google

We have just sold our first home with Steven’s and Carter. The photos were incredible and the listing was up the next day. Within a few days we’d had the first offer and in just six days it was sold for asking price. The communication from Samuel, Sam, Nick and Lucy was brilliant and they really helped get things moving for not just us as the Sellers but for our Buyers too. In just over three months from the listing going live we will complete, and I would recommend everyone to use Steven’s and Carter.

Joanne · 16 September 2025

★★★★★ 5/5

Google

Guided us through the selling process professionally and supportively. Selling mum's bungalow was a very emotional and stressful time made easier by the support given from Stevens & Carter. Special thanks to Nick for all his hard work!

Anon · 14 December 2025

★★★★★ 5/5

Google

From start to finish the S&C team were great. I was given a realistic valuation, received great support with marketing and had plenty of viewings. When I gained a buyer S&C communicated regularly with me and when exchange seemed elusive, Lucy did a sterling job of communicating with everyone down the chain. Everyone in the S&C team was welcoming and supportive and I can highly recommend them.

Nicola · 16 April 2026

★★★★★ 5/5

Google

We have just moved into mobile home, from start to finish Lucy and the team from Stevens and Carter have been brilliant ..especially on our moving date....the money hadn't transferred by the end of day...we would of bin homeless and had to pay for our stuff to go into storage....Stevens and Carter stepped in and sorted everything out for us...they have been above and beyond...so much so we have gone to them for my mum.

Sharon · 16 September 2025

★★★★★ 5/5

Google

Nick, lucy Sam and the rest of the team at Stevens & Carter have been fantastic from start to finish. Communication was always clear, timely, and friendly, and we felt genuinely supported throughout the whole process. The team were proactive, professional, and made everything feel straightforward. I wouldn’t hesitate to recommend them to anyone looking to buy or sell in the area

Matt · 16 April 2026

★★★★★ 5/5

Google

Our property company recently let a new build bungalow through Stevens and Carter and the service was excellent throughout. I dealt mainly with Millie who was incredibly helpful. As a first time landlord I had plenty of questions and she answered everything clearly and professionally. The process was handled efficiently and I was kept fully updated at each stage. I would highly recommend their lettings team to anyone looking to rent out their property.

Henry · 16 December 2025

★★★★★ 5/5

Google

From the very beginning, everything was handled in the most professional manner. When I arrived to view the property Jayne was already there to meet me. It was a welcoming start and set the tone for the rest of the process. Millie took care of all the administrative work efficiently. The communication was absolutely flawless. Stress free moving in and such a pleasant experience. Thank you.

Sharmila · 30 September 2025