Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with Roland Dunn Sales and Lettings has been nothing short of excellent. Finding a suitable property, viewing, and moving in was quick and efficient. This is thanks to the huge efforts of Tina who went above and beyond to make the process as smooth and stress-free as possible.
I would whole-heartedly recommend Roland Dunn Sales and Lettings for your property needs.
Zoe · 26 February 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave your review, we very much appreciate it. We are delighted you found the process stress-free and hope you are enjoying your new home.
★★★★★ 5/5
GoogleExcellent experience with Roland Dunn. From start to finish, Debbie and Tina provided excellent customer service. It's refreshing to feel genuinely valued as a tenant, which is rare to find. Roland Dunn’s personal touch and professionalism make them stand out as a small independent agency. Highly recommend!
Warren · 11 November 2024
Agent replied · 11 December 2024
Thank you Warren. It really was a genuine pleasure to assist you both with finding your lovely new home and we all hope you enjoy many happy years at the property.
★★★★★ 5/5
GoogleOur sale was made easy by the professional way that Roland Dunn presented our house and then kept us informed during the sale.
Roger · 23 August 2025
Agent replied · 11 October 2026
Thank you, Roger. Selling a home you've lived in for decades is a big step, and we're glad the way we presented it and kept you both informed made that easier. It was a real pleasure guiding your sale through to a successful completion, we hope the move has brought you everything you hoped for.
★★★★★ 5/5
GoogleThe team at Roland Dunn we absolutely amazing throughout the traditional period and would highly recommend.
Sign · 11 October 2025
Agent replied · 11 October 2026
Thank you for the review, Lee. It was a pleasure helping you and your family secure the perfect home.
★★★★★ 5/5
GoogleI have recently purchased a property through Roland Dunn and I can't speak highly enough of the amazing team. Debbie, Tina and Roland all were great throughout the process. They provided an efficient, friendly and supportive service from start to finish.
Sarah · 19 December 2024
Agent replied · 8 January 2025
Thanks so much Sarah, we were all genuinely thrilled to hand over your keys on completion day. We trust that you will have many happy years in your new home.
★★★★★ 5/5
GoogleFound my perfect rental property and the whole process from start to finish was smooth and efficient, from viewing to key handover. The staff were friendly, but professional and always helpful with any queries I had. A huge Thank You to the Roland Dunn Team.
TheMaverick1978 · 19 October 2024
Agent replied · 8 November 2024
Thank you for taking the time to leave a review and give us your feedback on our rental process. Our team always aim to provide the best service we can and reviews such as this are genuinely lovely to receive.
★★★★★ 5/5
GoogleExcellent housing. The company were quick to solve ant issues that we had. No complaints!
Patryk · 11 October 2025
Agent replied · 11 October 2026
Thank you Patryk. After 10 years with us, we all wish you and your lovely family every happiness in your new home.
★★★★★ 5/5
GoogleI would like to thank Tina and her team for sorting out a rental property on behalf of my friend. It wasn't straightforward but Tina made the whole issue seamless. Roland Dunn are a very professional outfit. Many, many thanks
Stephen · 25 October 2019
Agent replied · 23 October 2024
Stephen, we were only too happy to assist your friend with her move back to the UK and thank you so much for your kind words.
★★★★★ 5/5
GoogleReliable, honest , efficient. I have moved my properties from other agents to RDP - and now hold three with them. They have been a well known force in Hailsham for over 22 years and in my experience are the only ones to go for if you are looking for an agency that genuinely looks to find great tenants for great houses.
Not always plain sailing, but when is it ever? RDP's responses have always been down to earth , supportive and dispassionate - that is to say rational and with a view to generating long term tenant/landlord/agency relationships.
I cannot recommend them more highly.
Nick HermanskyPositiveProfessionalism
Jules · 24 October 2021
Agent replied · 23 October 2024
My team and I greatly appreciate the time you have taken to put your experience into words. We look forward to managing your properties for many more years to come.
★★★★★ 5/5
GoogleWe are very pleased with people and staff at Roland Dunn, it's been a pleasure. Would like to especially mention Tina who It has been so helpful and has made getting on the rental ladder easy for us as its our first time. Nothing is too much trouble, including our Landlord who has been brilliant and address everything we have asked of him. Would recommend this company to find you a lovely property.
After 14 months we have left the property we were renting through Roland Dunn.
As a company they were fantastic and our move has nothing to do with the quality of service they have provided, we were very happy with them as a company.
Tina especially has been great and we will miss our chats together.
We wish Tina and all the staff all the very best and want to take this opportunity to thank them all so much for making our 1st rental as smooth as possible. We would highly recommend this company they really do look after you well.
Wendy · 24 October 2021
Agent replied · 23 October 2024
Thank you so much for your review Wendy. We are so pleased you are enjoying your new home.
★★★★★ 5/5
GoogleAfter renting with Roland Dunn for 9 years, we have always felt looked after, especially by Debbie. She cannot do enough for you and really cares about your experience. Very friendly and warm in her approach.
We have always found the process of renting fair, and that we and the landlord were of equal priority.
We only moved due buying a home, otherwise we would have stayed renting with Roland Dunn, particularly in our lovely flat that we were able to make our home.
Thank you to all of the team for all you have done for us over the years.PositiveProfessionalism
Claire · 24 October 2021
Agent replied · 23 October 2024
Thank you for your lovely review Claire. It’s been a genuine pleasure to have you both with us all these years and we’re so pleased you found renting such a positive experience. We’re very happy for you, now you’ve now purchased your first home and hope you’re settling in well.
★★★★★ 5/5
GoogleRoland Dunn is the best rental agency (by far) that we have had, and we have been with a few. We have been with Roland Dunn for over 5 years until we finally were ready to move into our own property.
Debbie, Amanda and Tina have been brilliant. Very helpful on numerous occasions, going out of their way to resolve any issues immediately, approachable, and just great human beings. I am impressed and very grateful for the experience that we have had with them. They are extremely professional, they are truly putting their heart into their work, which results in A** service to their customers.
Thank you so much for the experience that we have had with you.PositiveResponsiveness, Quality, Professionalism, Value
Elena · 24 October 2021
Agent replied · 23 October 2024
Thank you for leaving us such a wonderful review. It’s been a pleasure to have you with us as tenants and we all wish you lots of future happiness in your new home.
★★★★★ 5/5
GoogleIn the 5 years or so that Roland Dunn Property Rentals have been managing our property we have found them to be 100% professional, friendly and efficient. They found our lovely tenants and continue to act in all our best interests. After a recent flood in the property they took control of the whole situation, from initial inspection and photographs to liasing between the insurance company, trades people, our tenants and ourselves. We cannot recommend them highly enough.
Marianne · 24 October 2021
Agent replied · 23 October 2024
Thank you both so much for taking the time to leave us a review. We’re genuinely pleased you’re happy with our service and very glad all is now sorted after the recent flood.
★★★★★ 5/5
GoogleWe rented out our house through Roland Dunn for over 12 years. They always respond to our queries quickly and make sure the property is in good order and that we are up to date with all relevant legislation. They are friendly, approachable and always a pleasure to deal with and look for the best outcomes for both landlord's and tenant's. Would highly recommend them if you are thinking of renting out your home!!PositiveResponsiveness, Quality, Professionalism, Value
Michael · 24 October 2021
Agent replied · 23 October 2024
Thank you for leaving us a review Michael. It was a genuine pleasure to deal with you and manage your property. We look forward to working with you again in the future. Best wishes from all the team.
★★★★★ 5/5
GoogleRoland Dunn have managed my property for many years now. I mainly deal with Debbie and Tina who are both very professional and keep me informed of any potential issues as soon as they arise which can then be dealt with speedily, which makes for a happy tenant and landlord. I highly recommend them as an agent.
M · 24 October 2023
Agent replied · 23 October 2024
Marion, thank you for taking the time to leave us a review. As a long-standing client of ours, your feedback is both valued and appreciated.
★★★★★ 5/5
GoogleTina was very helpful any issues I had where resolved quickly and efficiently good and helpful service all round.👍 …
Ross · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review Ross, we always strive to offer the best service we can to both tenants and landlords. We had a few obstacles to overcome when you first moved into your new home, but I am pleased to say we dealt with them as quickly as possible with your help.
★★★★★ 5/5
GoogleThis is a review 7 years in the making - when we first moved into our property with Roland Dunn, my wife and I were engaged, with 1 child and were basically just starting out on our life together. We are now married with 2 more children and the only reason we are leaving Roland Dunn is because we are moving abroad.
They are more than just a letting agency, they have seen our lives grow, change, stood with us in the bad times (redundancies with no income), shown empathy and understanding and have celebrated with us in the good times.
It isn't often that renting a property and dealing with letting agents is a pleasurable experience, but they are the exception to the rule:-
Professional
Reliable
Understanding
Fair
The list of accolades could go on, suffice to say I would not hesitate in recommending them to anyone who is looking to rent a property in the Hailsham AreaPositiveResponsiveness, Quality, Professionalism, Value
Gareth · 24 October 2020
Agent replied · 23 October 2024
Gareth, your sincerely amazing review genuinely moved us all. It’s been truly a pleasure to have you and your lovely family as tenants and we’re really going to miss you. Thank you so much for your kind words. We’re very happy to know we’ve done a good job in assisting you through life’s ups and downs over the last seven years and we’d like to wish you all good luck and happiness for your exciting career move abroad. Hope you’ll drop us an email to let us know how you’re doing. Best wishes from all the Team.
★★★★★ 5/5
GoogleRoland Dunn have been managing my mother's property for over 3 years now and I am very happy with the service. The team provide a personalised, yet professional service, always balancing the interests of tenant and landlord equally to ensure that the right person is found for the right property. I receive honest feedback and suggestions on what needs to be done and once instructed, the Roland Dunn team manage the whole process and find great prices for the work that is done.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 24 October 2020
Agent replied · 23 October 2024
Very kind of you to take the time to leave this review. We are not tied to any contractors, but have naturally built up some great relationships over the years. These are the people we tend to work with day in and day out. It pleases me greatly when my clients benefit from our input. Marketing, tenancy set up, management and maintenance, we see them all as part of our service.
★★★★★ 5/5
GoogleRoland and his team manage 2 properties for us. We are impressed at their knowledge and support provided with businesslike good humour. They are not only supportive of us as their client but also of the tenants that occupy our properties. We would recommend them wholeheartedly, to landlords and tenants alike. M & D
Martin · 24 October 2023
Agent replied · 23 October 2024
We sincerely thank you Martin. It’s great to have confirmation we are doing a good job of managing your properties. All the Roland Dunn team aim to support our landlords and tenants alike. We find this makes for happy landlords and happy, settled tenants.
★★★★★ 5/5
GoogleGreat team at Roland &Dunn, made everything effortless and stress free, highly recommend, the team are really nice people, highly recommend
Dan · 1 May 2025
Agent replied · 11 October 2026
Thank you for your kind words. We are so happy to hear that our processes and procedures are working. We are constantly looking to improve our services, so when we get positive feedback, we are delighted!
★★★★★ 1/5
GoogleDisappointed and made to feel that I'm not good enough to rent a property through this company.
Put a request to view a property of the same value I am currently in. After stating my income, that I am single and have two children I was told I did not earn enough and would need a guarantor. Felt very disheartened as I have never required this. I am a qualified professional in a secure job but was told that doesnt count for anything.
Then when I stated that I have pets - 4 crate trained and toliet trained small dogs and a fully litter trained cat I am yet again dealt another blow. The property I enquired about does not state no pets. I even stated that I am a Registered Qualified Veterinary Nurse of 15yrs. I appreciate that some Landlords do not want pets in there property but that is 50% plus of the market being excluded.
Icing on the cake - I haven't heard anything back from this letting agent - I spoke to them on Friday it's now Monday. No phone call, no email - I guess I'm not going to be getting a viewing.
The rental market is becoming so difficult for people like myself.
Danielle · 25 October 2019
Agent replied · 23 October 2024
Ultimately, it is the property owners choice as to who gets the keys to their property, so they set our criteria. Nevertheless, I am genuinely sorry that you felt dissatisfied with the way your viewing inquiry was handled. That is not a feeling that I would want anyone to have after dealing with my agency.
★★★★★ 5/5
GoogleRoland Dunn have been superb from the start. It’s clear that everything is done with great experience and professionalism and the letting process has been easy with excellent communication and efficient, friendly service. Tina and Debbie have been brilliant in dealing with everything and are always willing to help. Would highly recommend.
Dan · 24 October 2023
Agent replied · 23 October 2024
Thank you Dan. We pride ourselves in offering a no-nonsense service with straight-forward processes and communications. We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleRecently purchased a house from Roland and his team. I’ve honestly never dealt with a more straight talking, understanding, patient, helpful and honest estate agents.
The larger estate agents in the area could certainly learn a thing or two from these guys! Wouldn’t hesitate to deal with them again. Thank you!
Craig · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your review Craig. It was an absolute pleasure assisting you with the purchase of your new home. The whole Roland Dunn team wish you the very best and hope you are soon settled in your new home.
★★★★★ 5/5
GoogleThis letting agency is amazing. From the time we walked through the door, we were treated with respect and very professional. We agreed a managed tenancy with them and they were great at always dealing with our questions and issues quickly and efficiently. The visits to check the property were more like friends visits and always focused on keeping both us and the Landlord happy. I would certainly recommend them to all tenants and Landlords. THANK YOU ALL AT ROWLAND DUNN
Dianne · 25 October 2018
Agent replied · 23 October 2024
Hi Di, thank you for taking the time to leave us this amazing review. It was an absolute pleasure having you with us as tenants and we're so pleased you found your way back to us again.
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