Trusted Agent profile · Hailsham

Roland Dunn Sales & Lettings Hailsham reviews

4.9

★★★★★ Excellent

200 reviews across 2 platforms

13 Station Road, Hailsham, BN27 2BE, BN27 2BE

Roland Dunn Sales & Lettings's office in Hailsham, at 13 Station Road, is rated 4.9 out of 5 across 200 reviews on two platforms, including 194 Google reviews rated 4.9.

Google logo

4.9 / 5

194

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hailsham office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a really positive experience with Roland Dunn Sales & Lettings from start to finish. From initially viewing the property through to completing the application and moving in, the whole process was straightforward and well organised. Communication was always clear, friendly and professional, and whenever I had a question or needed anything, the team were quick to help. The property was presented accurately in the advert and the 360 tour was really useful before arranging a viewing. Everything was exactly as expected when I saw the property in person, which gave me a lot of confidence in the agency. I’m really happy with my new home and would have no hesitation recommending Roland Dunn Sales & Lettings to anyone looking to rent a property. A friendly, professional and reliable team throughout.

Jamie · 11 September 2026

Agent replied · 11 October 2026

Thank you, Jamie. It's good to hear that the advert and the 360 tour gave you a clear picture before you came out to see it, that's exactly what they're there for, and it means the property you walked into was the one you expected. We're delighted you've settled into your new home, and we hope it's a happy one for you all. We're always here if you need us.

5/5

Google

I Recently had the pleasure of finding my new home (rental) through Ronald Dunn and the whole process was such a breeze due to the great communication and help from the team. Any questions along the way were addressed promptly and always with a pleasant attitude. Highly recommended them for any property search and move. Thank you Tina and the team.

Cindy · 11 September 2026

Agent replied · 11 October 2026

Thank you, Cindy. Helping a tenant find the right home and get moved in without fuss is the part of the job our team enjoys most, so it's lovely to hear it went that way for you. We hope you're very happy in your new home, and we're always here if you need anything.

4/5

Google

Just to add since moving in I’ve had numerous quite significant issues at the property and at times I’ve been made to feel as if I was a nuisance asking for these to be sorted. The after service unfortunately hasn’t been as pleasing as the original service before I moved in which is disappointing. Ihave been dealing with the team at Roland Dunn over the past few weeks as I have just started to rent a property from them. The whole process from viewing to getting the keys has been professional, really easy, stress free and I’ve been made to feel at ease. Any queries have been answered promptly and I haven’t felt afraid to ask. I got a lovely card and a welcome pack which is a lovely idea and my little sausage dog Doris has been made to feel just as welcome as I have. I would highly recommend Roland Dunn for anyone looking to rent or buy a property.

Julia · 11 April 2026

Agent replied · 11 October 2026

We are delighted to receive your lovely review. It’s a real boost for us to hear you found our approach professional and stress-free. It is our aim to make moving home as easy as possible for our tenants. We hope you and Doris enjoy your new home for many years.

5/5

Google

We are extremely happy with the level of service provided to us. We have had a few issues with the property since renting in 2021 and they have been dealt with promptly each time. Tina is fantastic at handling issues in a timely manner and very professional in doing so, she always has the interests of both parties at heart and takes calculated decisions. Thank you for all your support in dealing with our recent water issue too!

Samuel · 11 April 2026

Agent replied · 11 October 2026

Thank you both.  It is always a pleasure coming to see you and you play your part in being such lovely tenants.  With the recent incident, you remained calm and just went with the flow (pardon the pun!).  We are glad you are happy with the service Roland Dunn’s provides.

5/5

Google

My partner and I very recently started renting a property via Roland Dunn. Tina has been an absolute dream to work with. The whole process was smooth sailing from start to finish, and she made us feel reassured at every stage. Her communication and support were outstanding, and we always felt confident knowing we could come to her with any questions or problems. We couldn’t have asked for a better experience. Thank you :)

Sophie · 11 March 2026

Agent replied · 11 October 2026

We are so happy that you had a good experience throughout the renting process with us. We trust you will be happy in your new home for many years.

5/5

Google

Roland Dunn sales & lettings are a sales estate agent who is undoubtedly a cut above the rest in the local area! 😊 We felt compelled to share our review because the service we received from Roland, Debbie and Tina was simply the best we've ever experienced. The difference is that they genuinely care about everyone involved in the process. The initial advice on pricing and marketing was well thought out, and the sales marketing accurately represented our property, all put together with great care and attention by Roland. They were very successful in qualifying potential buyers and secured several offers for us in a short period of time. The office support is excellent; the team knows how to communicate effectively with all parties. They never over-promise and manage expectations very well for everyone involved in the sales process. They are efficient yet highly approachable, going the extra mile to keep everyone fully informed. we are so pleased that the house went to such a lovely person. We have used them as a letting agency for many years, but this was the first time we found ourselves in a situation to sell via the traditional market. We would highly recommend them and have absolutely no hesitation in recommending Roland Dunn to anyone looking for a professional, personal and efficient property sale. Thank you, everyone; it was a pleasure working with you!

Penny-Anne · 11 October 2025

Agent replied · 11 October 2026

Our sincere thanks for taking the time to leave such a detailed, positive review. As a valued, long-standing client we very much appreciate your opinion on the service we provided re the sale of your property. Your kind words have summed up what we aim to achieve for all our clients, thank you.

5/5

Google

I got my new home just in time for Christmas thanks to Tina, and the wonderful staff at Roland Dunn Sales & Lettings. There were a few hurdles to get across the finish line, but Tina worked diligently and was determined to get myself and my two children in our new home for the festive season, for which I will be forever grateful. We also received a very warm welcome and special gift on move-in day, and Tina has been extremely helpful with any questions and making sure the house is up to date with any normal maintenance issues. We love our new home and would 100% recommend Roland Dunn!

Kirsty · 11 October 2025

Agent replied · 11 October 2026

Thank you for your review, Kirsty. We are all so pleased we helped take the pressure off you and settle you into your new home before Christmas ‘24. We trust you will be very happy in your new home and enjoy the goody pack!

5/5

Google

I would like to firstly start by saying a huge thank you to Tina & Debbie at Roland Dunn Sales & Lettings for everything you have done for myself & my partner. We have rented for around 6 years with you and in those years we have had nothing but absolute joy. During our time we have had 0 issues but have always stayed in contact if there were to be any property issues or flat inspections which never felt invasive. Tina was always very polite and respectful when entering the property to carry out an inspection. We also had an elderly cat who we adored dearly and was very grateful that the landlord agreed to allow him to stay with us in the property during that time. We have felt very lucky. Thank you so much! Dan & Becky

Becky · 8 September 2025

Agent replied · 22 September 2025

We’re genuinely so sorry to see you move on, but very excited for you both, as you’ve now purchased your first home. You’ve been amazing tenants over the last six years, thank you. We wish you nothing but happiness in your lovely, new home and we’re here if there is anything we can do to assist you in the future.

5/5

Google

Professional and Friendly Simply the best. If you have the pleasure of using Roland Dunn’s Estate agency you will meet Debbie and Tina. They are polite friendly and efficient. Selling my mother’s Home with Probate took over 18 months. Roland, Debbie and Tina did not make a drama out of my situation but fully supported the process and once Probate was granted, sold the house in double quick time. Their simple professional approach and knowledge of the market was so evident. We could not be more grateful.

Andrew · 1 September 2025

Agent replied · 22 September 2025

What a fantastic review, for which we sincerely thank you. It really was a genuine pleasure working with you, to achieve the best possible outcome for the sale of your mother’s house, which we know was a much-loved family home. We’re sure the new owners will love it too.

5/5

Google

We first approached Roland and Dunn for a viewing and was met by the lovely Debbie who showed us around, instantly fell in love with the house and Debbie made us feel relaxed with zero pressure. After putting in an offer Debbie called to congratulate us on our accepted offer and adding a personal touch to the buying process. From offer to exchange Debbie and Tina were fantastic and made the whole process seemless meaning we completed within 5 weeks !!! I highly recommend Roland and Dunn estate agents and want to thank the beautiful souls Debbie and Tina for their friendly, integral and professional service. We found our dream home - thank you guys xx

Craig · 1 September 2025

Agent replied · 22 September 2025

From the very first viewing, your new, dream home was clearly meant for you and we were over the moon to complete so quickly. Thank you for this wonderful review. To be considered “beautiful souls” is very special and we treasure such genuine words from lovely people like yourselves. Doing our job efficiently, but caring about the people we deal with is a priority and genuine pleasure for us, thank you Craig.

5/5

Google

We have recently bought our first home and this was through Roland Dunn who helped make the process smooth, quick and stress-free! We had no idea what the process was, but Debbie who first showed us around the property (on her day off!) was there to answer all questions we had and help with any queries about the property. Nothing was too much hassle and both Debbie and Tina, who showed us around the property for our 3rd viewing, gave us a lot of information and helpful people's details like locksmiths etc, have been so kind and helpful throughout the process. We've sailed through and completed in 5 weeks which is unheard of! Thank you for making our first time buyer journey such a fun and enjoyable one rather than a negative one which you hear so much about! They are all lovely there and we would definitely deal with the team here again. If you are lucky enough to buy or let through them, you'll be looked after well, not just another number like some of the chain estate agents. Thank you Debbie Home!!!

Jackie · 1 September 2025

Agent replied · 22 September 2025

Jackie, on behalf of Roland, Tina and myself - thank you so much for your sincerely lovely words. Guiding your purchase through all the stages, from start to finish has been nothing but a genuine pleasure. We have loved every moment of the process and shared every minute of your excitement. Purchasing your first home is without doubt a special time and we can’t wait to see all the updates. Hope Cleo & Taters have settled in too!

5/5

Google

I honestly cannot recommend the team at Roland Dunn enough! I previously rented through them for several years before moving on when I found a property that was closer to work. A few years later, my circumstances changed and the property I was living in unfortunately became unsafe for me. I went into the Roland Dunn office to see if they had anything suitable available, and they couldn't have been more helpful. I viewed a property there and then, and within a week I had been accepted and was arranging my move-in date! I'm now living in a beautiful flat in a much safer area, and I genuinely couldn't be happier. The whole team have been amazing throughout the process and made what could have been a very stressful situation feel so much easier. I can't thank them enough for their kindness, understanding and help. Absolutely fantastic service from start to finish! ❤️

Kayleigh · 11 September 2026

Agent replied · 11 October 2026

Thank you, Kayleigh. Having a tenant come back to us years later is about the best compliment we could be paid, and we were so glad we could help when it mattered. We're delighted you're settled and happy, here's to many happy years in your new home, and we're always here whenever you need us.

5/5

Google

I recently bought my house from Roland Dunn Sales & Lettings. My experience from first viewing the house until I picked up my keys from their office was exceptional especially after having many bad experiences with other Estate Agents. I was in communication with Debbie and Tina throughout the process. They were very professional, quick to respond to my emails and phone calls, with genuine care, understanding and friendliness. Debbie went above and beyond to help the sale go through quicker, without her help, I am sure I would not have the keys to my new house now! Even when I went to pick up my keys from their office, I was greeted like a family member, and I could see that they were so both so genuinely happy to give me my keys, and even presented me with gifts and a "New Home" card. Words cannot thank Debbie and Tina enough. I would highly recommend using Roland Dunn Sales & Lettings!!

Louise · 1 July 2025

Agent replied · 11 October 2026

Louise, thank you so much for writing such a wonderful review. It was a genuine pleasure to assist you with purchasing your home, and we were all so happy for you when ‘completion day’ finally arrived. We look forward to updates on your property refurbishment, and our office door is always open if you’re passing by.

5/5

Google

After 15 years in my previous rental home, it was time to move as the owner wanted to sell it. I quickly found a property advertised by Roland Dunn and thank my stars I did! The professionally presented advert and excellent 360 tour gave me a real feel for the property before viewing and played a big part in my decision to arrange one. It’s clear a lot of time and effort goes into producing them, and they really do make a difference when you’re searching for a new home. My experience with the team at Roland Dunn was that they were friendly, helpful and professional throughout, making the process from application to signing the assured periodic tenancy straightforward and stress free. The property matched the 360 tour perfectly, which gave me confidence in Roland Dunn’s honesty and accuracy. I absolutely love my new home, and the welcome box and new home card were a thoughtful touch too ❤️ I highly recommend Roland Dunn Sales and Lettings. The team were professional, friendly, honest and genuinely caring throughout, they really are the dream team!

Karen · 11 July 2026

Agent replied · 11 October 2026

Thank you, Karen, this means a great deal to us. We're so pleased our 360 tour helped you picture your new home before viewing, and that it matched perfectly when you saw it. Helping you settle in as a new tenant has been a real pleasure, here's to many happy years there, with our team always on hand.

5/5

Google

Haven't rented for a long time and needed a certain degree of hand holding so I'm glad I came across the team at Roland Dunn. Its obvious that they truly care about what they do. Professional and efficient throughout and always keen to support when needed. They certainly made the process as seamless as possible and reacted to any issues with expedience and the most pragmatic approach to get me into the property. I would highly recommend Roland Dunn Sales & Lettings to anyone hoping to find their perfect property. The welcome box was an unexpected finishing touch, many thanks!

Nigel · 11 June 2026

Agent replied · 11 October 2026

Thank you, Nigel! It was a real pleasure helping you through to what's now your new home, especially after a while away from renting. Comments like yours are what make the job worthwhile, so thank you very much.

5/5

Google

As first-time buyers, we had a great experience with Roland Dunn. Roland, Tina and Debbie were all supportive and easy to talk to. Viewings were well organised, and they were always happy to answer our questions. We felt supported from start to finish and would happily recommend them.

Emily · 11 January 2026

Agent replied · 11 October 2026

Thank you, Emily. Buying a first home comes with a lot of questions, and there is no such thing as a daft one, so we're really glad you felt able to ask them. Tina and Debbie will be delighted to read this. Here's to many happy years in your new home, and we're always here if you need us.

5/5

Google

Me and my partner have just moved in to a property with the help from Tina at Roland Dunn. She was extremely helpful, and answered any questions we had regarding the property. Easy to contact, and helped the moving process to be a lot easier. We also received a welcome package from the team which was a lovely surprise. Honestly we would recommend this company to anyone looking to rent/buy as the process was excellent.

Abbie · 11 May 2026

Agent replied · 11 October 2026

Thank you Abbie, it really means a lot to us knowing the care and attention that we take to make each move as smooth as possible, is appreciated.  We hope you will be very happy in your new home.

5/5

Google

Can’t recommend Roland Dunn Sales enough. Recently moved out as first time renters and we were lucky enough to be in the hands of this company, everyone we dealt with was lovely especially Tina! Made the process super simple easy for us Thankyou Roland Dunn sales!

Finlay · 11 October 2025

Agent replied · 11 October 2026

Thank you Finlay for your review, we are pleased to hear you found our onboarding process easy and trust you are happy in your new home!

5/5

Google

Cannot recommend highly enough. So glad I decided to let my flat through Roland Dunn. Debbie and Tina are exceptional and dedicated staff who will always go the extra mile. They have been such a huge help to me with all the new renting rules and regulations.

Janine · 11 September 2026

Agent replied · 11 October 2026

Thank you, Janine. You've trusted us with your flat for years now, and it means a great deal to hear that the advice and guidance we've given has helped you through the changes the Renters' Rights Act has brought for landlords. It's a real pleasure to look after your property, here's to many more years.

5/5

Google

After not sure if renting was for me and then meeting the Roland Dunn agency and property to suit my needs perfectly I could not ask for a more kind and invested agency . I feel very happy with my choice and very well looked after and respected . Thank you to all the team .

Zoe · 11 July 2026

Agent replied · 11 October 2026

Thank you, Zoe, this is lovely to hear. Renting isn't always an easy decision, so it means a great deal that we could find a home to suit you and help you feel settled about the move. Feeling looked after and respected is exactly what we want for every tenant. We're so happy you're happy, and we're always here whenever you need us.

5/5

Google

I honestly can’t thank Tina, Debbie & Roland enough for all their efforts in helping me organise a smooth quick (I mean very quick) house to rent! I really do appreciate all your efforts! THANK YOU :)

Charlotte · 9 November 2025

Agent replied · 23 November 2025

Thank you for your review Charlotte, we were lucky the right house came along at the right time. We were all pleased we could help.

5/5

Google

Thank you so much to Tina and Debbie for your support and guidance whilst buying my dream home in Hailsham. Also, I would like to thank Debbie for supplying me with a trusted tradesman who I will definitely contact. Dorette

Dorette · 11 October 2025

Agent replied · 11 October 2026

Thank you Dorette. We’re all so happy you’re finally in your lovely new home and it was a genuine pleasure to assist with your purchase and hand over the keys on completion day. The tradesman discussed is on standby and ready to help, whenever you’re ready.

5/5

Google

I first approached Roland Dunn in 2016 as my husband and I were considering buying a property to rent. Their advice was invaluable and we went ahead with the purchase of a property in Hailsham. Roland, Debbie and Tina have been managing the property since that time and I can’t thank them enough for their professionalism, support and dedication in finding the right people to rent our property and keeping up to date with testing, and other important aspects of rental property. I thoroughly recommend this team to manage your rental property and to tenants who might be seeking a rental.

Environment · 11 October 2025

Agent replied · 11 October 2026

We sincerely appreciate you taking the time to leave us such a wonderful review. It has been an absolute pleasure working with you over the recent years to ensure your journey as a first-time landlord has been smooth.

5/5

Google

We recently rented a lovely bungalow through Roland Dunn Sales and Lettings and couldn't be happier with the experience. Our first time renting with them was back in 2015, when we moved into a 2-bedroom house. The service back then was fantastic, and it left a lasting impression - so much so that when we saw their name on a recent listing, we knew we were in safe hands. Roland Dunn are, without a doubt, the best estate agent we've worked with in over 10 years of renting in the area. Their communication is consistently prompt, professional, and friendly, and they genuinely care about making the process as smooth and stress-free as possible. They go above and beyond to support tenants, and it never feels like you're just another number - we couldn't believe that they remembered us as soon as we called them about the property. It had been nearly 8 years! From our first inquiry to picking up the keys, everything was handled with care and efficiency. We felt looked after every step of the way. Renting can be daunting, but Roland Dunn make it feel personal, positive, and straightforward. We honestly can't recommend them highly enough!

Sean · 11 October 2025

Agent replied · 11 October 2026

Thanks to you and Natalie for your wonderful words. We are glad you have settled into your new home. We were only too pleased to assist you with another property. We trust our relationship will continue for many years to come.

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