Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just recently moved in to a property let by Roland Dunn, and we are over the moon. The care and time Tina has put into us and our move, has just been brilliant! I can’t thank Tina and all the fab people at Roland Dunn enough. We felt so relaxed about the whole process. Tina was so informative and gave us so much information every day and answered my many many questions! thank you for all your time and efforts. 💕
Amy · 24 October 2023
Agent replied · 23 October 2024
Thank you Amy for your kind words. We appreciate that moving home can be a stressful experience, to hear you were relaxed, suggests our processes and communication during this time is working well. We hope you both enjoy the property.
★★★★★ 5/5
GoogleI first approached Roland Dunn in 2016 as my husband and I were considering buying a property to rent. Their advice was invaluable and we went ahead with the purchase of a property in Hailsham.
Roland, Debbie and Tina have been managing the property since that time and I can’t thank them enough for their professionalism, support and dedication in finding the right people to rent our property and keeping up to date with testing, and other important aspects of rental property.
I thoroughly recommend this team to manage your rental property and to tenants who might be seeking a rental.
Environment · 11 October 2025
Agent replied · 11 October 2026
We sincerely appreciate you taking the time to leave us such a wonderful review. It has been an absolute pleasure working with you over the recent years to ensure your journey as a first-time landlord has been smooth.
★★★★★ 5/5
GoogleWe recently rented a lovely bungalow through Roland Dunn Sales and Lettings and couldn't be happier with the experience. Our first time renting with them was back in 2015, when we moved into a 2-bedroom house. The service back then was fantastic, and it left a lasting impression - so much so that when we saw their name on a recent listing, we knew we were in safe hands.
Roland Dunn are, without a doubt, the best estate agent we've worked with in over 10 years of renting in the area. Their communication is consistently prompt, professional, and friendly, and they genuinely care about making the process as smooth and stress-free as possible. They go above and beyond to support tenants, and it never feels like you're just another number - we couldn't believe that they remembered us as soon as we called them about the property. It had been nearly 8 years!
From our first inquiry to picking up the keys, everything was handled with care and efficiency. We felt looked after every step of the way. Renting can be daunting, but Roland Dunn make it feel personal, positive, and straightforward. We honestly can't recommend them highly enough!
Sean · 11 October 2025
Agent replied · 11 October 2026
Thanks to you and Natalie for your wonderful words. We are glad you have settled into your new home.
We were only too pleased to assist you with another property. We trust our relationship will continue for many years to come.
★★★★★ 5/5
GoogleDebbie and tina have been amazing to us ever since our hunt for our home started in 2022, they’ve helped us out with all our queries- there was a lot!! And have been so good to us when we did find our home! Tina showed us spring properties for a while and helped Debbie to manage us at our home, giving us advice any help with the property and are just really friendly lovely people, they have been so quick and helpful with anything we’ve needed, truly a delight being your tenant definitely would recommend their services!!!
Summer · 11 October 2025
Agent replied · 11 October 2026
Thank you Summer. We’re always happy to read such a lovely review and as you know, we’ll always do our utmost to support & assist wherever we can. We do sincerely wish you every happiness, as you start the next chapter in your lives.
★★★★★ 5/5
GoogleA big thank you to Roland, Debbie and Tina at Roland Dunn Sales & Lettings. They were professional, helpful and a pleasure to deal with throughout. Communication was always clear and prompt, and they were incredibly supportive in helping to organise work at the rental property, which made everything run smoothly. A friendly, proactive team who clearly care about doing a good job. Highly recommend them.
Lisa · 11 February 2026
Agent replied · 11 October 2026
Thank you Lisa. We sincerely appreciate your glowing review and it was a genuine pleasure to assist you.
★★★★★ 5/5
GoogleWhat a pleasure it has been to have experienced the service of the team at Roland Dunn Sales and Lettings.
As a tenant, my previous experience of letting agents has been extremely negative and it has been like breath of fresh air to deal with this agency. The phone is always answered and queries, whether phoned in or e-mailed, are dealt with immediately and if they say they will get back to you, they do, and do so at the time they say they will.
Without exception, every member of the small, friendly team is professional and efficient and makes you feel valued (and they also found me a fantastic landlord!). I recommend them without hesitation.
Heather · 26 September 2025
Agent replied · 17 October 2025
Thank you, Heather, for your kind words! It’s truly lovely to hear that the work we do every day is appreciated. We all wish you the very best in your new home.
★★★★★ 5/5
GoogleWe have recently sold our house but unfortunately our new house purchase failed so we have moved into a lovely comfortable rental property whilst house hunting again.
We can only say a HugeThank You to Tina @ Roland Dunn for her professional service throughout this transaction having never rented before! Tina guided us through the process effortlessly & we can Highly recommend Tina @ Roland Dunn Letting Agents.
Monica · 26 May 2024
Agent replied · 23 October 2024
Thank you so much for your review, we are all so pleased you found your experience with us helpful and professional. Knowing we found you the right home, at the right time, gives the whole team a great deal of satisfaction.
★★★★★ 5/5
GoogleI don’t usually write feedback, but my experience with Roland Dunn Lettings was exceptional. Moving into my property in Hailsham was quick and smooth, and the team was very professional throughout the process. The thoughtful welcome pack and a box of goodies were a lovely surprise, and I really appreciated the personal touch. Thank you for making everything so easy!
Ashley · 9 October 2024
Agent replied · 8 November 2024
Thank you for your feedback. It is always appreciated, especially nice the ‘Welcome Pack’ got a mention, so thank you for that. We hope you will be happy in your new home.
★★★★★ 5/5
GoogleAfter calling Roland Dunn our rental property maintenance team this morning regarding an emergency at our rental property. Debbie worked extremely fast to rectify the problem within 2 hours. This left me completely stress free and full of confidence that should there be a future problem that it will be resolved immediately. 100% recommend Roland Dunn for future property maintenance and hope to have/keep them too. Thank you so much Debbie!
Dan · 27 January 2024
Agent replied · 23 October 2024
Thank you Vickie. As you know, we always do our best to ensure tenants maintenance issues are rectified as soon as possible and our super, reliable contractors play their part in this too.
★★★★★ 5/5
GoogleFive stars isn’t sufficient, for the professional and friendly Service that you have provided us Roland Dunn sales@lettings a big thank you to you all
From us
Paulo · 11 September 2026
Agent replied · 11 October 2026
Thank you, Paulo. Five stars from one of our tenants means a great deal to our team, and we were very glad to help you and your family find your new home. We hope you're all well settled in, and we're always here if you need us.
★★★★★ 5/5
GoogleMyself and my partner have had a great experience letting so far letting with Roland Dunn. Tina has been extremely helpful from the moment we viewed the property to checking in once we’ve settled in. Any questions we’ve had during the process were promptly answered. It’s great to see an estate agent that truly cares about their clients.
Ben · 26 May 2024
Agent replied · 23 October 2024
Thank you Ben for your comments, it’s always a good day when we receive positive feedback. Having been to carry out our first property check with you recently, it is clear to see how much you love your new home and we hope you enjoy living there for many years.
★★★★★ 5/5
GoogleReally lovely team at Roland Dunn. They have helped us and been really responsive (really quickly!) throughout the move. A property came on the market and they knew we were looking to rent so Tina went out of her way to call us, let us know about it and then take us to view it the next day, she took the time to speak to us about various problems and get us moved in! Roland was professional and friendly, meeting us at the house and talking us through all the paper work and aspects of the house on moving day (we’ve been with agents that just hand us a bunch of paper work and keys and don’t communicate at all!) so it was lovely to have someone go through everything with us on the day we got the keys! Thank you guys, really would recommend Roland Dunn Properties - always get things sorted really quickly and always at the end of the phone/email :-)PositiveResponsiveness, Quality, Professionalism, Value
Emma · 24 October 2022
Agent replied · 23 October 2024
Hi Emma, thank you so much for your kind words. It was our pleasure and we hope you spend many years enjoying your lovely home.
★★★★★ 5/5
GoogleWe brought our new house at the tail end of 2025 from the first viewing with Roland and all throught the process the staff were extremely helpful and friendly . Even now we have moved in they have help else with local knowledge about contractors that can be good to use .
Can't recommend them enough
Brett · 11 January 2026
Agent replied · 11 October 2026
Thank you, Brett. Taking a buyer from that first viewing all the way through to the keys is the part of the job our team enjoys most. The local knowledge doesn't stop once you've moved in either, so do keep asking, we're always happy to point you at someone good. Wishing you many happy years there.
★★★★★ 5/5
GoogleRonald Dunn were efficient and helpful from start to finish.
I couldn’t have asked for a better team to get us started.
I personally worked with Tina who was amazing and went the extra mile but the whole team were super nice throughout the process too.
Thanks Team x
Chloe · 24 August 2024
Agent replied · 23 October 2024
Thank you for your review Chloe! We are so pleased we could secure your new home. It was clear from the start you fell in love with the house so be happy and enjoy the peace and quiet!
★★★★★ 5/5
GoogleHonest friendly and professional service provided by Roland Dunn and his team . Communication was first class and fees very reasonable . Thankyou very much for making a big decision after 32 years in family home so smooth and easy . Would highly recommend. Reliable and just fabulous !
Angie · 11 February 2026
Agent replied · 11 October 2026
Reading such lovely reviews as yours genuinely makes our team very happy. We understand that selling your family home and moving after so many years is a huge decision & we're so pleased to know we've helped make that process easier for you. We all wish you many happy years in your new home and safe travels on your holidays.
★★★★★ 5/5
GoogleThank you all for your help in selling our home. Roland took so much time and care over the photos for our house making it look as good as possible for the listing. We really appreciate all your hard work and efforts in making our selling process as smooth as possible. Ross and Jenny Mockford
Jenny · 8 December 2025
Agent replied · 11 October 2026
Thank you, Jenny, and Ross. You had both put so much into your home before it ever came to market, and something that well cared for deserved to be presented properly, so every hour on the photographs and the virtual tour was worth it. It was a real pleasure guiding your sale through to a successful completion, we hope the next chapter is everything you wanted.
★★★★★ 5/5
GoogleThe service at Roland Dunn is very efficient, my enquiries have always been dealt with ASAP. They walked us through each step of the rental process and helped us overcome any obstacles we faced. They have strived to manage our property as much as they can and are such a friendly team. Thank you ladies for the work you do, especially this year during a particularly difficult time. Tina made sure we knew she was just a phone call away for anything we needed and was a great help. Thanks again Roland dunn! Laura and RyanPositiveResponsiveness, Quality, Professionalism, Value
Laura · 24 October 2021
Agent replied · 23 October 2024
Thank you Laura for the review. We really appreciate you taking the time when you are so busy moving into your new home. We hope you, Ryan and the girls are settled in and enjoying your new home. From all of us here at Roland Dunn.
★★★★★ 5/5
GoogleI have just left the property that I had been renting for nearly 4 years. The Team at Roland Dunn made the whole experience as easy as possible during difficult times. They have always been responsive and professional and especially Tina and Debbie who can't do enough for you as a tenant. I would highly recommend them to anyone looking to rent. Many thanks to the team for making my time at the property such a good one and best wishes for the future.PositiveProfessionalism
Craig · 24 October 2021
Agent replied · 23 October 2024
It's been a pleasure having you with us Craig and we’re very appreciative of your kind words, thank you. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleI cannot recommend Roland Dunn enough. Amazing team of people, especially Tina who is always on hand to help. Since I've moved into the property nothing has been a problem, and the speed at which things are actioned is second to none. Having dealt with a few agents before I moved here, who were slow, rude and gave a very poor poor service, Roland Dunn are a breath of fresh air. Very professional and checks are always done on time and with ease. 5 star service all round 🙂PositiveResponsiveness, Quality, Professionalism, Value
Penny · 24 October 2021
Agent replied · 23 October 2024
Thanks so much for the lovely review Penny. We always try our best and we are really pleased that the works were dealt with to your satisfaction.
★★★★★ 5/5
GoogleThe team at Roland Dunn have been a huge help in finding and securing my new home during a stressful time. They are always quick to reply to emails or answer the phone, are friendly and approachable, and work hard to get things moving along.
Thanks again
Jorgina · 11 February 2026
Agent replied · 11 October 2026
Our ethos is to always be professional and treat people how we would like to be treated. We are thrilled that we took the stress out of your house move and hope you are settling in to your new home.
★★★★★ 5/5
GoogleI recently started work with a new company in Hailsham and found the commute from London too long. The ladies at Roland Dunn helped me find a new flat locally and were helpful from beginning to end. I can't that J them enough for making everything so easy for me. I would recommend them to anyone who is property hunting
Bax · 11 October 2025
Agent replied · 11 October 2026
Thank you for your review. We appreciate your kind words and trust you will be happy in Hailsham after moving from London. Exciting times for you!
★★★★★ 5/5
GoogleI have rented a flat managed by Roland Dunn for 11 years. They are quick to respond to all concerns raised and repairs have been carried out when needed. Debbie and Tina have been wonderful throughout my whole tenancy. I would rent from them again. Thank you and have a lovely Christmas all! ⭐️
Hannah · 1 December 2025
Agent replied · 22 December 2025
Thank you Hannah, cannot believe you have been part of the Roland Dunn family for so long! We appreciate your kind words and we all wish you continued happiness in your future. Have a lovely Christmas from all of us at Roland Dunn Sales & Lettings.
★★★★★ 5/5
GoogleRoland Dunn have made my first time renting a property a very easy and stress free experience! The whole team have been great, but in particular Tina who has been very helpful and no fuss, just what I needed.
Katie · 25 October 2024
Agent replied · 8 November 2024
Thank you so much for your feedback Katie. We were happy to find you such a lovely property and to hear Roland Dunn Sales & Lettings provided a stress free experience.
★★★★★ 5/5
GoogleSuch a wonderful experience renting with Roland Dunn.
From start to finish Tina and the team were amazing. Informative, always quick to respond and more than anything had such a personal approach. Love my new home and can’t thank them enough for sorting the process so smoothly!
Felicity · 26 May 2024
Agent replied · 23 October 2024
Thank you so much Felicity for your review! It’s always nice to hear when the processes we have in place work well and to hear you love your new home is great news.
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