Trusted Agent profile · Hailsham

Orbit Hailsham reviews

3.3

★★★★★

1,034 reviews across 2 platforms

Hellingly Green, East Sussex, Hailsham, BN27 4FP

Orbit's office in Hailsham, at Hellingly Green, is rated 3.3 out of 5 across 1,034 reviews on two platforms, including 13 Google reviews rated 4.3.

Google logo

4.3 / 5

13

Reviews on Google

This office

Trustpilot logo

1,021

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hailsham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Everyone is really helpful and living…

Everyone is really helpful and living here is amazing we had a problem in the house and we called emergency and they came out with only a few hours to fix the problem nothing bad to say always offering help

Bethany · 6 March 2021

5/5

Trustpilot

Excellent service everything explained…

Excellent service everything explained nicely

Robert · 15 July 2021

Agent replied · 11 June 2024

Hi Robert, thanks for taking the time to leave us this review. We're glad you are happy with the service you received.

5/5

Trustpilot

Excellent service very supportive and…

Excellent service very supportive and friendly

Coleen · 7 April 2021

Agent replied · 11 June 2024

Hi Coleen,Great to hear you have received excellent customer service. Thanks for the review!

1/5

Trustpilot

Heating not working was told 48 hours…

Heating not working was told 48 hours for them to come out and repair reported 28th September still waiting want your money but don't want to help thought BT was bad customer service this lot beat them hands down

Mark · 19 October 2020

5/5

Google

Excellent sales team

Mark · 12 June 2021

Agent replied · 11 June 2024

Hi Mark, many thanks for your review. We're really pleased that you received great service from our Sales team at The Hedgerows in Hellingly Green.

5/5

Trustpilot

Helpful

Helpful, friendly, professional

Teresa · 16 April 2021

Agent replied · 11 June 2024

Hi Teresa,Thank you for taking the time to leave us this positive feedback, it's much appreciated.

1/5

Trustpilot

Awful service don’t return calls or…

Awful service don’t return calls or emails . Been told 4 different stories in less than a week . Terrible how they treat people who are in a bad situation needing help with a mutual exchange

Anita · 28 September 2020

5/5

Google

Love my home here. Starting tp become a real community

Lisa · 13 September 2023

5/5

Trustpilot

I ty for all the support you have…

I ty for all the support you have given me I have appreciated everything u do for me I feel when the support ends I’m alone.

Teresa · 17 September 2021

5/5

Trustpilot

Very helpful

Lesley · 22 June 2026

Agent replied · 24 September 2026

Hi Lesley, Thanks for taking the time to share this review. We're glad to hear you had a great experience and our team were able to help. Thanks, Emma

5/5

Google

Great new houses being built here well worth a look

Carlo · 12 June 2023

5/5

Trustpilot

She is such a lovely lady and very very…

She is such a lovely lady and very very helpful

Paige · 19 May 2023

1/5

Trustpilot

REMEMBER GRENFELL.

GP · 6 June 2026

1/5

Trustpilot

Not interested in their tenants

Basically only interested in selling off their housing stock, not in tenant welfare. Are you a builder who wants a cheap fixer-upper? Come to Orbit! Tenant of theirs? Hopeless.

Huyton · 12 February 2020

1/5

Trustpilot

DO NOT RENT OR BUY FROM ORBIT

DO NOT RENT OR BUY FROM ORBIT! Worst landlord ever, don’t do anything about antisocial behaviour, and treat good tenants and residents like absolute rubbish once they’ve hooked you in!

Jamie · 16 September 2019

1/5

Trustpilot

THE LOWEST MORALE COMPASS FOR PUBLIC PROTECTION

Illegal tenancy.

Ricky · 11 May 2026

Agent replied · 25 December 2025

Hi Ricky, We’re really sorry to read this and understand how upsetting this situation has been for you. We can’t address individual allegations in a public review, but your Neighbourhood Manager is involved and we’re continuing to follow this up. Thanks, Emma

5/5

Google

Beautiful area to be in

Maximilian · 12 June 2023

5/5

Google

Great new houses being built here well worth a look

Carlo · 12 November 2022

1/5

Trustpilot

Because they couldn't answer my question

Rating only, no written review.

Sam · 9 February 2026

Agent replied · 23 February 2026

Hi Sam, we're really sorry to hear this. So that our team can look into this, please respond to the private Trustpilot request we’ve just sent. Thanks, Emma

5/5

Trustpilot

High quality service you will not be…

High quality service you will not be let down I would definitely recommend orbit Best Regards. Estate Member

Quincy · 7 July 2020

5/5

Trustpilot

Easy

Sara explained everything well and thoroughly and answered any questions i had

Sophie · 1 March 2021

1/5

Trustpilot

Orbit ....no where to be seen

Orbit ....that's where they are ....no where to be seen

Martin · 5 July 2020

1/5

Trustpilot

Most unhelpful company I have ever…

Most unhelpful company I have ever Encountered.

Captain · 28 October 2020

5/5

Trustpilot

Very helpful and polite ..

Rating only, no written review.

Mr · 27 November 2024

Agent replied · 25 December 2024

Hi Michael, Thanks for taking the time to leave some feedback. We're really glad to have helped. Thanks, Orbit

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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