5/5
TrustpilotLovely response
Hi, i was actually treated with care and consideration and look forward to speaking to her again
Agent replied · 11 June 2024
Hi Gillian, thank you so much for your feedback. We're glad you were happy with the service.
Trusted Agent profile · Hailsham
Orbit Hailsham reviews
★★★★★
1,034 reviews across 2 platforms
Hellingly Green, East Sussex, Hailsham, BN27 4FP
Orbit's office in Hailsham, at Hellingly Green, is rated 3.3 out of 5 across 1,034 reviews on two platforms, including 13 Google reviews rated 4.3.
Reviews
Every review we hold for the Hailsham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMARGARET
MARGARET, WAS VERY HELPFUL, SHE TRIES TO EXPLAIN, THINGS TO ME. SHE'S GOOD AS GOLD
Agent replied · 11 June 2024
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotSupport
Brilliant support and lovely chat
Agent replied · 11 June 2024
Thank you for taking the time to leave feedback. We're pleased to hear you had a positive experience.
5/5
TrustpilotI was greeted with a friendly
I was greeted with a friendly, warm mannerisms and very helpful
Agent replied · 11 June 2024
Thank you for your lovely review!
5/5
TrustpilotThe lady I spoke to was helpful
The lady I spoke to was helpful, friendly and polite and also very empathetic.
Agent replied · 11 June 2024
Hi Karl, thanks for taking the time to leave this feedback. We're glad you received the support you needed.
5/5
TrustpilotYes the lady was very nice and…
Yes the lady was very nice and explained lots of options for me.
Agent replied · 11 June 2024
Hi Colette. Thank you for your review, we're glad you were happy with the service.
5/5
TrustpilotThankyou for your help
Thankyou for your help great customer service and understanding
Agent replied · 11 June 2024
Hi Darren, thank you so much for your positive feedback.
4/5
TrustpilotMy experience with orbit was fine and…
My experience with orbit was fine and the staff very friendly and helpful
Agent replied · 11 June 2024
Hi Gillian, thank you for taking the time to leave us this positive feedback, it's much appreciated.
5/5
TrustpilotGreat help to make me feel confident…
Great help to make me feel confident about my home and finances
Agent replied · 11 June 2024
Hi Kirsty, thank you so much for your feedback, we're glad you were happy with the service.
1/5
TrustpilotThe worst!
The worst!! I paid a lot of translations, after not replying for more than 2 months they said that in an hour and have not even answered the phone! Do not use this service
5/5
TrustpilotReally great support and kept informed…
Really great support and kept informed throughout the process 🙂
Agent replied · 11 June 2024
Hi Laura, thank you for taking the time to leave this great review. All the best.
5/5
GoogleReasonably priced and layout easy to follow ,staff helpful and polite !
Agent replied · 11 June 2024
Thank you so much for sharing your experience with us Mike!
3/5
Trustpilotvery helpful to know about electric…
very helpful to know about electric voucher.
Agent replied · 11 June 2024
We're glad you were happy with the service.
5/5
TrustpilotVery supportive and put me at ease…
Very supportive and put me at ease whenever a problem came up.
Agent replied · 11 June 2024
Hi George,Thanks for taking the time to leave us this lovely review.
5/5
TrustpilotJo was very helpful and always nee the…
Jo was very helpful and always nee the answers to my questions
Agent replied · 11 June 2024
Good evening, I am glad pleased to hear about your positive experience with us. I will pass your feedback on to Jo. Thanks
5/5
TrustpilotVery helpful and very supportive
Very helpful and very supportive Very reliable for contact
Agent replied · 11 June 2024
Hi Hayley, thank you for taking the time to leave this feedback, it's much appreciated.
1/5
TrustpilotAll they care about is money no care…
All they care about is money no care for the tenants at all
Agent replied · 11 June 2024
Debbie, thank you for your message. Orbit does need to collect rent so that we can deliver services to our customers. However, we are committed to improving our services, and we are investing more each year in projects to support local communities and provide support services. In the new year, we will be launching our new customer promise that we have developed with customers to set out the standards you should expect from us.
5/5
TrustpilotSusan Conway helped me and was very…
Susan Conway helped me and was very professional and informative
Agent replied · 11 June 2024
Hi Tony, thank you so much for your feedback. We're glad you were happy with the service.
5/5
TrustpilotHelp
Very helpful lady thank you
Agent replied · 11 June 2024
Thank you for taking the time to share your positive feedback
5/5
TrustpilotVery helpful conversation and…
Very helpful conversation and informative conversation
Agent replied · 11 June 2024
Hi Nash, thank you very much for your feedback.
5/5
TrustpilotI've had a very positive experience
I've had a very positive experience. Polite and helpful advisors.
Agent replied · 11 June 2024
Hi Piner,We're glad you had a positive experience with Orbit and thank you for the review.
5/5
TrustpilotVery helpful,polite and knowledgeable…
Very helpful,polite and knowledgeable 👍a lovely lady!
Agent replied · 11 June 2024
Thank you for your feedback. Orbit
5/5
TrustpilotI would just like to giv
I would just like to give a big shout out to orbit that through this Covid 19 they have been outstanding helping me with my rent ect I’ve been with them 7 years and been nothing but the best really can’t thank them anoth
1/5
TrustpilotCowboys contractors for work look for…
Cowboys contractors for work look for cowboy housing Plus Group
Agent replied · 11 June 2024
Hello Michael, thank you for your feedback. We would like to understand your issue more clearly, and would be grateful if you could give us more information. Please contact us through our customer feedback portal https://yourvoice.tenant.digital/account. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
